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External reviews

153 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    John O.

Essential for production environments

  • January 20, 2022
  • Review verified by G2

What do you like best about the product?
Rollbar brings the one place to find and explore issues. It alerts me when something is happening, and the way Rollbar presents items/occurrences allows me to take action.
Is this just a bug to report? Some isolated issue? Should we run in pannic and go to a shelter? Rollbar instantly brings me the answer just by looking at the item dashboard.

There is another great thing on Rollbar. The way it groups similar cases (called "occurrences") into one set called "item". It does a great job of knowing what cases go together. Even in the rare case it's wrong, you can join items or report the problem (I have never had to report an overjoin problem).
What do you dislike about the product?
I wouldn't say I like the main dashboard. It allows comparing the number of occurrences between projects / with last week / with the previous day. I found it interesting to play with, but I can't think any valuable use for that information
What problems is the product solving and how is that benefiting you?
With Rollbar, I can have in one place all errors from different applications, languages, servers, or environments. For example, if you have a Rails app for the backend (running in 2 or 3 different servers) and a React app for the frontend, you can watch all errors within Rollbar.
Also, production environments have limited access for specific users, so accessing logs or similar usually is a pain. Rollbar lets you know what is happening without even botter production guys.
Recommendations to others considering the product:
Try it. If you are not sure, just try it (it is really easy to install). If you like it, you can think on other options (How I'm going to use it? Where? etc)


    Gustavo M.

Great tool to track errors, especially with microservices

  • January 20, 2022
  • Review verified by G2

What do you like best about the product?
The occurrences can show you many details about the error, the context, the user and also custom data that you could trace from your applications.
What do you dislike about the product?
Admin panel does not allow you to filter by data inside occurrences, there are a few filters that not always are useful.
What problems is the product solving and how is that benefiting you?
Every time we release a new feature we can track every error it causes. That way we could measure it as tech debt and build strategy plans to fix it. It makes errors visible.


    Health, Wellness and Fitness

Rollbar review

  • January 20, 2022
  • Review verified by G2

What do you like best about the product?
I like the clarity rollbar gives in what errors occurred.
What do you dislike about the product?
I think the documentation can be improved and more support calls.
What problems is the product solving and how is that benefiting you?
We're solving issues with failed orders and jobs. We are benefiting by reducing development time and on-call schedules.


    Computer Software

Works well for what it does

  • January 20, 2022
  • Review verified by G2

What do you like best about the product?
The exceptions are displayed in a convenient/logical way
What do you dislike about the product?
We've run into limits on our storage that are inconvenient
What problems is the product solving and how is that benefiting you?
We are able to handle exceptions as they arise, and its useful for auditors


    Information Technology and Services

Great tool for user created logs

  • January 20, 2022
  • Review verified by G2

What do you like best about the product?
Allows me to control what gets logged. Only contains information in the log that I want and doesn't contain a lot of other noise.
What do you dislike about the product?
The amount of time it takes to load and review occurrences. Wish that system would lazy load the last 5 occurrences to allow me to traverse quickly.
What problems is the product solving and how is that benefiting you?
Sending critical errors to Slack to fix quickly. Debug a system that does not have an advanced logging metric. Sharing log information with non-admins.
Recommendations to others considering the product:
Consolidate messages as much as possible.


    Shashidhar M.

Make you day more work Productive

  • January 20, 2022
  • Review verified by G2

What do you like best about the product?
With the help of Rollbar- Now I have become more efficient in tracing and tracking errors and issues that occur.
What do you dislike about the product?
So far, I haven't any such. it has been almost two years using Rollbar
What problems is the product solving and how is that benefiting you?
Errors and Issues- Thanks to Rollbar, I don't worry and keep track of recurring issues. Because Rollbar itself identifies and keep the count visible.


    Financial Services

Very pleased with functionalities and ease of use.

  • January 19, 2022
  • Review verified by G2

What do you like best about the product?
Bug and Errors tracking and also reporting to Jira
What do you dislike about the product?
Hard to tell, since most of my experience was with Rollbar and I have little to compare with
What problems is the product solving and how is that benefiting you?
As a QA Lead, I use it mostly for errors tracking and reporting


    Computer Software

It Works, it gives me us insight into the errors.

  • January 19, 2022
  • Review verified by G2

What do you like best about the product?
The robust details of the error messages being generated
What do you dislike about the product?
Not have been working with rollbar a whole lot, then it can be difficult to understand the configurations.
What problems is the product solving and how is that benefiting you?
Real-time error reporting to our SLACK channel.


    Computer Software

Rollbar provides everything we need to debug issues.

  • January 19, 2022
  • Review verified by G2

What do you like best about the product?
It is easy to setup and customize for both front end and backend.
What do you dislike about the product?
I find the search to be a little confusing, I'm never sure if I'm using it correctly.
What problems is the product solving and how is that benefiting you?
It is easy to identify which bugs users are running into with high frequency.
Recommendations to others considering the product:
Rollbar is constantly improving and the user experience continues to improve over the years.


    Computer Software

Great and useful product!

  • January 19, 2022
  • Review verified by G2

What do you like best about the product?
We are using Rollbar to track any issue so it is really helpful to alert us if there is any trouble.
What do you dislike about the product?
The user interface can be, sometimes, too complicated and hard to find what we are exactly looking for.
What problems is the product solving and how is that benefiting you?
We are solving issues related to our Dashboard, the frontend part of our application. We can quickly identify where the problem is and what can be the cause for the problem.