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Studio Creatio
CreatioExternal reviews
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Very powerful and flexible. Great CRM platform fie those moving away from legacy crm
What do you like best about the product?
Very powerful business processes and useful AI skills
What do you dislike about the product?
Not easy to build using no code. Need technical knowledge
What problems is the product solving and how is that benefiting you?
Managing contact and account data and keeping it all up to date
Amazing
What do you like best about the product?
Facility to customize. Time to market and citiziens developing
What do you dislike about the product?
Understand better collaborative developing
What problems is the product solving and how is that benefiting you?
Orchastrating old process
True nocode crm
What do you like best about the product?
Speed to getting moving and the partner centric architecture means time and cost to business value is super low/fast
What do you dislike about the product?
I'd like to customise the ui design more easily
What problems is the product solving and how is that benefiting you?
Pulling customer data into one place and then connecting this to custom services
This was super informative for me as our credit union are currently onboarding Creatio.
What do you like best about the product?
The marketing courses were very informative.
What do you dislike about the product?
I lack patience, so I would like to dive fully in. So my biggest issue is how many different plug ins I want.
What problems is the product solving and how is that benefiting you?
It will help unify our data and give our whole org the ability to be using the same information.
Customizable, easy to use, and has good built-in dashboards
What is our primary use case?
How has it helped my organization?
I have worked with the tool many times. If we use it for field force management, we can save up to 20% of costs.
What is most valuable?
The solution is easy to use. It is easy to study and work with it. It has good built-in dashboards. The vendor and local partners provide good support. The tool enables users to work offline through the mobile application. It helps field force management. Our technical persons can work on the field and respond after the connectivity is restored. It is a very good option. Most tools do not provide such features. The solution is customizable. It is a no-code platform.
What needs improvement?
Sometimes, the cloud version provides slow responses. The documentation must be more technical. Sometimes, we need to work with massive external data. We might have 10 to 20 million lines of data that must be imported into our system. Mendix is the only product that provides such features in the market. It enables us to virtualize and work with our data. Studio Creatio should provide such features to virtualize external data.
For how long have I used the solution?
I have been using the solution for the last six months.
What do I think about the stability of the solution?
The product is stable. I rate the stability a nine out of ten.
What do I think about the scalability of the solution?
I rate the product’s scalability an eight out of ten. Internally, we have 10 to 15 users. We have up to two million users.
How are customer service and support?
The support is okay.
How would you rate customer service and support?
Positive
How was the initial setup?
The tool is available on the cloud as well as on-premise. The ease of setup depends on the complexity of the project. In most cases, we just connect and work. We must create our own team and find a partner to build our own application. If we need to create something new, it will take time.
I rate the ease of setup of the cloud version a ten out of ten. However, I would rate the ease of setup of the on-premise version a five or six out of ten. The on-premise version takes longer to deploy. The cloud version can be deployed within minutes. We receive a license key and start working. If all the components are ready, we can deploy the on-premise version within ten days.
What's my experience with pricing, setup cost, and licensing?
The tool is reasonably priced.
Which other solutions did I evaluate?
We evaluated ServiceNow, but it was costly. We have also evaluated some open-source products, such as Mendix and Appian.
What other advice do I have?
We use the product's automation capabilities for some processes. We plan to implement some tools based on Creatio to improve our processes. If we want to build something new and receive marketing support from the vendor, we can use Creatio. It's easy to use, easy to deploy, and easy to scale if we want to grow. Overall, I rate the solution an eight out of ten.
Easy to use and user friendly to any area industry.
What do you like best about the product?
Creatio has completed solutions and product if customer looking CRM Product.
What do you dislike about the product?
Mobile features need to more enhance for get better features.
What problems is the product solving and how is that benefiting you?
One stop solutions if people looking the best CRM Product for their company.
Creatio - Low Code
What do you like best about the product?
A useful and intuitive low-code tool that allows you to automate processes in a simple way.
What do you dislike about the product?
Nothing, I find the current version useful, but it is always good to adapt to changes
What problems is the product solving and how is that benefiting you?
Automate processes and reduce time for back office users
User-friendly CRM
What do you like best about the product?
User-Friendly Interface: Creatio boasts an intuitive and user-friendly interface, making it easy for both new users and experienced professionals to navigate the platform efficiently. The drag-and-drop interface for building processes and workflows simplifies automation tasks.
Versatile Functionality: Creatio offers a wide range of features beyond traditional CRM functionalities. It includes tools for sales, marketing, and service automation, as well as process management and analytics capabilities. This versatility allows businesses to manage various aspects of their operations within a single platform.
Automation and Customization: The software provides robust automation capabilities, enabling users to automate repetitive tasks, streamline processes, and improve efficiency. Additionally, Creatio offers extensive customization options, allowing users to tailor the system to their specific business needs without extensive coding knowledge.
Integration Capabilities: Creatio offers seamless integration with popular third-party applications and services, such as Microsoft Outlook, Google Workspace, and various marketing automation tools. This integration capability facilitates data synchronization and ensures a smooth workflow across different platforms.
Analytics and Reporting: Creatio provides advanced analytics and reporting tools that empower users to gain insights into their business performance. The platform offers customizable dashboards, real-time reporting, and predictive analytics features, enabling data-driven decision-making and strategic planning.
Versatile Functionality: Creatio offers a wide range of features beyond traditional CRM functionalities. It includes tools for sales, marketing, and service automation, as well as process management and analytics capabilities. This versatility allows businesses to manage various aspects of their operations within a single platform.
Automation and Customization: The software provides robust automation capabilities, enabling users to automate repetitive tasks, streamline processes, and improve efficiency. Additionally, Creatio offers extensive customization options, allowing users to tailor the system to their specific business needs without extensive coding knowledge.
Integration Capabilities: Creatio offers seamless integration with popular third-party applications and services, such as Microsoft Outlook, Google Workspace, and various marketing automation tools. This integration capability facilitates data synchronization and ensures a smooth workflow across different platforms.
Analytics and Reporting: Creatio provides advanced analytics and reporting tools that empower users to gain insights into their business performance. The platform offers customizable dashboards, real-time reporting, and predictive analytics features, enabling data-driven decision-making and strategic planning.
What do you dislike about the product?
What could be improved:
Cost: While Creatio offers a comprehensive set of features, its pricing plans may be considered relatively high for small and medium-sized businesses with limited budgets. Some businesses may find it challenging to justify the cost compared to other CRM solutions on the market.
Learning Curve: Despite its user-friendly interface, mastering all the functionalities of Creatio can require a significant learning curve, particularly for users with limited technical expertise. Providing more comprehensive training resources or tutorials could help users make the most of the platform more quickly.
Mobile App: While Creatio offers a mobile app for on-the-go access, some users have reported limitations in terms of functionality and usability compared to the desktop version. Enhancements to the mobile app, including improved performance and feature parity with the desktop version, could enhance the user experience for mobile users.
Cost: While Creatio offers a comprehensive set of features, its pricing plans may be considered relatively high for small and medium-sized businesses with limited budgets. Some businesses may find it challenging to justify the cost compared to other CRM solutions on the market.
Learning Curve: Despite its user-friendly interface, mastering all the functionalities of Creatio can require a significant learning curve, particularly for users with limited technical expertise. Providing more comprehensive training resources or tutorials could help users make the most of the platform more quickly.
Mobile App: While Creatio offers a mobile app for on-the-go access, some users have reported limitations in terms of functionality and usability compared to the desktop version. Enhancements to the mobile app, including improved performance and feature parity with the desktop version, could enhance the user experience for mobile users.
What problems is the product solving and how is that benefiting you?
Sales Process - Creatio automates sales workflows, from lead generation to deal closure, streamlining processes and ensuring a consistent and timely sales journey.
Efficient CRM Solution
What do you like best about the product?
Creatio provides an intuitive interface, empowering seamless collaboration across sales, marketing, and service. Robust features enhance efficiency, making it a standout CRM for businesses aiming for streamlined operations.
What do you dislike about the product?
Creatio's reporting capabilities lack advanced analytics, limiting in-depth insights.
What problems is the product solving and how is that benefiting you?
Creatio is improving the UI in every release with the beginning from freedom UI which is a remarkable step. It makes the UI very interactive and intuitive which on the other hand other CRMs lack.
Smart and Time Saving
What do you like best about the product?
Well there are a number of things. With Creation, we can do a whole lot of things in less time with its low code technology. Business Processes and DCM makes the process completely streamlined and automated. Excel reports can be easily generated. Creation integrations makes convenient to connect with other services.
What do you dislike about the product?
It takes some time to load initially which I think can be optimised further.
What problems is the product solving and how is that benefiting you?
Creatio is providing a lot of functionalities with low code no code which generally requires a hell lot of coding. It saves development time and effort.
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