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Crowdstrike
What do you like best about the product?
The security detection system and malware learning
What do you dislike about the product?
nothing at all the software has been great!
What problems is the product solving and how is that benefiting you?
a lot of threats have been solved before anything happened
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It just works!
What do you like best about the product?
It's very easy to create and alter policies and apply them to different groups.
What do you dislike about the product?
I wish Reports were easier to navigate to.
What problems is the product solving and how is that benefiting you?
We needed an effective endpoint protection solution that was easy to implement and manage.
Recommendations to others considering the product:
So much easier to use than older on-prem products.
Been a very Happy Customer for about 3 years now.
What do you like best about the product?
The fact that it stops the bad actors and gives me the tools I need to respond. We rolled out CS in a couple of months to over 10 thousand customers. We were a McAfee Customer for almost 20 years and could not be more satisfied with CS.
What do you dislike about the product?
Hard to figure out what addition services we own, versus what we need to purchase. We have had several outages in the cloud, almost like they had to increase capacity, not a big deal, but annoying.
What problems is the product solving and how is that benefiting you?
Removed multiple, resource intensive agents on computers. Getting advanced threat protection.
Recommendations to others considering the product:
I would highly recommend this product.
The IR tool that you want on your side, making IR simpler since 2011.
What do you like best about the product?
The all-in-one capability of the tool, one sensor gets rid of so many other UI's. The tool collects so much information about the endpoint that the sky is the limit on what problems can be solved. Having SPL built into the tool makes our IR lives easier and allows us to not learn a new query language. Having data is great but making it actionable is where CrowdStrike thrives in this area, having multiple API's to ensure integrations can be easily done allows small businesses have comparable IR programs to large enterprises where there are 50+ employees in the security team.
What do you dislike about the product?
Can be daunting to navigate the functionality, since the tool does so much. Improvements could be made with the UI, it's a lot of data thrown into the tool. For the cost of the tool training should be free, if you want better practitioners/advocates for your tool invest in them! They are going to go to another company and demand for CS to make their life easier.
What problems is the product solving and how is that benefiting you?
Visibility, visibility, and more visibility. Before CS there was no visibility, after CS workflows were made, alerts were being responded too, we've created a stronger footprint through CrowdStrike EDR. Better team collaboration it's not just for the IR team, the network team uses the data, cloud operations teams use it, and security upper management uses it to make the security posture better. The API's are straightforward and can be easily integrated with Splunk and other security tools to make the security tool environment better through automation. Automation is the most critical aspect of the security program and upper management demands that, CrowdStrike enables security teams to be better.
Recommendations to others considering the product:
Go with the market leader, they are so focused and dialed in its unbelievable. Having them on your side is crucial to fight the bad guys.
Top Product for Next Generation Antivirus and Malware Protection
What do you like best about the product?
The user interface allows you to truly understand what was detected and why it should be a cause for concern within your organization.
What do you dislike about the product?
The only dislike was that it did not have support for obsolete operating systems. like Windows XP.
What problems is the product solving and how is that benefiting you?
We use Falcon to protect all of our endpoints and servers from malware. It has an incredibly low false-positive rate and we spend a lot less time on alerts than with our previous enterprise AV product.
Recommendations to others considering the product:
We did a bakeoff against two other competitors and CrowdStrike was hands-down better than their closest challenger.
Fast to implement, Set & forget
What do you like best about the product?
It was very easy to setup, just took a couple days to roll out for about 1500 PCs
Once it was all set and configured, it stopped a lot of malware that wouldnt have been detected by traditional AV solutions
The support is awesome
Once it was all set and configured, it stopped a lot of malware that wouldnt have been detected by traditional AV solutions
The support is awesome
What do you dislike about the product?
So, far everything has been great. It has been a good experience only
What problems is the product solving and how is that benefiting you?
Nex Gen Endpoint protection has proved better than the traditional signature-based AV solutions. The EDR is very helpful too
Crowdstrike Deep Protection for your Network
What do you like best about the product?
Spotlight gives us the ability to know immediately when software with known vulnerabilities are installed on endpoints. By drilling down you can see the risks associated with the suspected software as well as suggestion for remediation.
What do you dislike about the product?
Not really a dislike, but...
I was, at first, daunted by the Falcon portal, but once I went through the training and set thru a few webinars I realized it is not as complicated as it first seemed. Looking at it now I feel the setup is very logically arranged.
I was, at first, daunted by the Falcon portal, but once I went through the training and set thru a few webinars I realized it is not as complicated as it first seemed. Looking at it now I feel the setup is very logically arranged.
What problems is the product solving and how is that benefiting you?
By moving away from the traditional anti-virus that constantly scans on systems, eating their precious resources our system became noticeably faster after the transition to Falcon.
Exceptional Endpoint Protection
What do you like best about the product?
There are multiple facets to this question. The agent is compact, but that does not diminish the capabilities it offers. The "cloud" aspect of the tool is not for everyone but it does provide huge benefits on data collection and correlation. The platform is neat and the ability to pivot from one section to another is easy. It is all in a single one stop shop. Organizations also have a range of talent; the console presents data in such a way that even junior security analysts can handle while giving deeper capabilities to senior analysts.
What do you dislike about the product?
I personally am not a fan of the nickel and diming aspect. New offerings get slotted into whole new tables which requires a new contract. Also bummed by the "secret sauce" mindset that CS employs. Behavioral detections, signatures, etc are all locked away behind very high level descriptions which prevents architects, engineers, and senior analysts to extend the product in areas where there may be gaps. The product stands its ground due its capabilities, there is no need to lock this knowledge away.
What problems is the product solving and how is that benefiting you?
Business need is next generation endpoint protection. We are clearly realizing where static signature detections are the way of the past. Using CrowdStrike we have solved a number of security needs out of the gate from new asset identification, vulnerability management, etc. We have also extended the capabilities for general IT usage around software inventory and basic device details.
Recommendations to others considering the product:
Consider a proper bake off of the product in your environment and make sure that it meets the business need. If you have the capability to extend out for more modules, they are worth their value and give administrators and users alike the information they need to be successful. There are a few short comings so be sure to make sure they are not deal breakers for your organization. Roll out was exceptionally easy, and upkeep is easy considering other products.
Simple yet very powerful
What do you like best about the product?
CrowdStrike Falcon: Endpoint Protection is a great tool that quickly and easily enables advanced A/V capabilities through it's Endpoint Detection and Response agent. The platform is great for everyone from new users, through using their native console, to advanced users, through using the Event Search, which allows the users to use Splunk queries to search through the raw logs collected by the agents.
What do you dislike about the product?
There is a bit of a learning curve to learn how to use the platform to threat hunt using the available logs. However, there is documentation from the vendor to get you started.
What problems is the product solving and how is that benefiting you?
CrowdStrike Falcon: Endpoint Protection enables us to distribute a lightweight, yet very powerful next generation AV solution. Aside from just detection and blocking malicious software, the Endpoint Protection also looks at the behavior occurring on the system and is able to detect and block malicious/suspicious activity.
Recommendations to others considering the product:
When looking to add CrowdStrike Falcon: Endpoint Protection to your security stack, evaluate how it can integrate and provide value to your existing security stack.
Endpoint Protection Platform Done Right
What do you like best about the product?
The Falcon sensor is super lightweight and very easy to deploy. No impact to the overall stability of the system. No signature to download or rely on as it detects malicous activiites based on Machine Learnings and bahvior
What do you dislike about the product?
Reporting and metrics needs to improve. Currently there is no way to email reports and metrics. Exploit detections are difficult to troubleshoot and investigate. No phone number to call support unless it's a Priority-1 ticket.
What problems is the product solving and how is that benefiting you?
Protecting endpoints and having real time visibility into endpoint activiites.
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