Hyland OnBase
HylandExternal reviews
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Very easy to use and quic to learn
What do you like best about the product?
I have a background as being a traditional software devleoper for 2 years in addition to working for a no code development platform startup.
When I first started working with onbase, I was blown away by how simplified the UI design is. I know what I need to do immediately. There are so many customizable options of how to make the product your own. The interface is so clean and simple.
When I first started working with onbase, I was blown away by how simplified the UI design is. I know what I need to do immediately. There are so many customizable options of how to make the product your own. The interface is so clean and simple.
What do you dislike about the product?
Upgrading seems to have bugs that are not worked out. These bugs tend to be a lot of one off issues that we are not able to reproduce in different dev and test environments.
What problems is the product solving and how is that benefiting you?
auditing processes and file management to stream line processes to save user's time.
Content Driven
What do you like best about the product?
Ability to access and manage content and connect with customers
What do you dislike about the product?
My use of AI and creating onBase app Builder
What problems is the product solving and how is that benefiting you?
We use it to manage our Purchase orders and Account Payable images. We also use it to assist with the Supply Chain in managing Vendors
Hyland Rocks
What do you like best about the product?
There are many no-code or low-code solutions. I like having a community space to collaberate with questions or suggestions to further my solution. End users find it easy to navigate the solution. Having SSO saves our end users from having to remember another log in.
What do you dislike about the product?
Many times when searching Community I find a post of the question I am asking and it was never answered. Also there is at times so much information to seach through it can be time consuming. On Hyland University it is frustrating how many are premium subscription. I try to be as self sufficient as possible so I don't have to innudate tech support with tickets.
What problems is the product solving and how is that benefiting you?
E-Sign. Our integrations with DocuSign is doing great. Workflows allow the docs to be routed seamlessly.
OnBase Review
What do you like best about the product?
OnBase is our repository for all documents, from member forms to daily reports. It is a great way to store, organize and search. I like the collaberation between users within the same veritcal or different verticals
What do you dislike about the product?
I do have a hard time searching community
What problems is the product solving and how is that benefiting you?
Routing and storage of sensitive documents.
OnBase Premise
What do you like best about the product?
Easy to make workflows and implement them.
What do you dislike about the product?
Users complain that there is no easy way to go back to a file. They have 100's of files and want a drop down to be able to go back to thei last 20 or 50 files.
What problems is the product solving and how is that benefiting you?
Document staorage and retrieval.
You Know Longer Seem to Care about on Prem
What do you like best about the product?
Thick client, configuration, my ability to control systems and tasks
What do you dislike about the product?
offshoring support for on Prem customers. Hyland pretending they invented federated search, your bold new model is neiter bold nor new. You also appear to be going all in on the death of knowledge. AI is only as effective as your LLMs and sources, you are making a lot of assumptions. Try harder.
What problems is the product solving and how is that benefiting you?
Business process improvements
OnBase is opening doors
What do you like best about the product?
I am very new to the OnBase world but so far I have quite enjoyed and thought of a great number of use cases for myself and team.
What do you dislike about the product?
Currently, my only dislike is the OnBase/Office Integration as it is very difficult to setup and deploy sometimes.
What problems is the product solving and how is that benefiting you?
Document management and retention. Bettering working standards through workflows.
Great Platform
What do you like best about the product?
Is user friendly, easey to configured. Great tools to work with it. Easy implementation. Great customer support. The training and hands on labs are amazing. Using OnBase daily you learn your path into the platform.
What do you dislike about the product?
I would love to see more modules to integrate in between different departments.
What problems is the product solving and how is that benefiting you?
OnBase had reduce our paperwork usege 30%
Onbase review
What do you like best about the product?
I like the Collaboration with hyland services
What do you dislike about the product?
It takes a long time to implement the upgrades
What problems is the product solving and how is that benefiting you?
Getting documents to their destination faster
System Analyst who loves OnBase
What do you like best about the product?
My feeling is that if you can define the process, OnBase has a way to help automate it.
What do you dislike about the product?
Inconsistent across modules. The experience is not always the same based on where you are working
What problems is the product solving and how is that benefiting you?
Managing content and automating processes
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