External reviews are not included in the AWS star rating for the product.
My use case is mostly identity management. I used Auth0 Platform to build my personal projects, and they have a very good free tier, so I just use Auth0 Platform to add identity, such as login boxes to my apps.
The industry that my applications serve is travel-related, so it is mostly for end users, not a B2B application. I am building a trip planning app, and it will be a travel industry application.
The best features in Auth0 Platform are the social login aspect because they have a lot of out-of-the-box integration and also they have something called Actions, which allows doing different file logins in itself. Actions is another feature I really appreciate.
The secure APIs, the microservices, the serverless applications, and the workloads impact my cloud environment because most of the hosting is done on Auth0 Platform itself, and the Actions I mentioned is where I can write microservices to connect to my other APIs or my backend system, providing quite an intuitive interface. They use JavaScript, which is the language I am also familiar with, so that makes it easy.
The measurable improvements I have seen in scalability, security, and velocity since implementing Auth0 are mostly that I don't have to worry about adding new features because a lot of features are available out of the box when it comes to identity-related features. Rather than me thinking about how to build it from scratch, I just have to search whether this is something supported by Auth0, and more often than not, the answer is affirmative, and then I just have to find out how to enable it and it is done.
In Auth0 Platform, one area that has room for improvement is on-premises deployment because one major thing that I see some other vendors do is give on-premises deployment, basically allowing me to have my own version of Auth0. Auth0 currently does not offer that; it is just a SaaS offering. That is something they could add, but other than that, they cover most of the boxes for my requirements.
I have been using the solution for almost three years since 2023.
I rate the stability at ten. It is definitely stable; I have not had any issues at all.
I find it scalable for my business. So far, so good, as I have not had any issues and I do not think there will be scalability issues because they offer a free tier for twenty-five thousand users. Until I reach that number, I think I am good.
I would rate the technical support at nine or ten; I would say nine because most documentation is up-to-date and I can get answers in their forums. When I need to get support on something which is not there, then it takes some time, such as one to three days at times to get a response.
The deployment is easy; since it is a SaaS offering, I do not need to push any updates or anything of that nature.
Auth0 Platform from my end does not require maintenance. I cannot worry about authentication and I just focus on building my own plans.
The return on investment I have seen is that it has saved me quite a lot of time which would have instead gone into implementation, as they have good documentation and quite a few quick starts and examples. I can just give tools such as Cursor or Claude the link to those documentations, and they help add Auth0 Platform to my project, so a lot of time has been saved on implementation.
I estimate it is at least twenty to thirty percent because that part would have involved me writing application code, but that I offloaded to Auth0 Platform. At least thirty percent I would estimate.
I would compare Auth0 Platform to other solutions, and I think on the UI side, they are definitely one of the better ones, and they have good documentation. The only downside to them is the pricing, which is a bit expensive.
Regarding the pricing, it is expensive, but I will say the value comes when you use most of its features. Then you can make value out of that price. If you are just using it for basic login and just MFA, then the pricing might be too much and there are other vendors out there who might be better suited.
Approximately three hundred users use Auth0 Platform right now because it is in beta, so I am just testing with a closed group.
I would advise others looking to implement this product that if they do not have any on-premises regulatory requirements, they can definitely look at Auth0 Platform, as they have a really good developer ecosystem. Someone can just download their example projects and play around with it and if it fits the purpose, go ahead. I would highly recommend that. I give this product a review rating of nine.
Auth0 Platform serves as our primary authentication platform for public-facing websites, and we use it primarily for two-factor authentication.
We only use Auth0 Platform for user authentication and do not use it for API-based authentication.
We currently use Auth0 Platform to secure three applications, and our next phase is introducing multi-tenancy.
We chose Auth0 Platform for two main reasons. First is their tenant and segregation capabilities, and the second is their reputation in the industry, which made it much easier to sell our product to enterprises since they had already heard about Auth0 Platform.
The multiple options for two-factor authentication with Auth0 Platform were really easy to set up and integrate into our system. The entire process, including migration of users, took about a week and a half.
Thanks to Auth0 Platform, we are ISO 27001 certified.
Managing federated identities for our customers to onboard their own users in Auth0 Platform would be a great enhancement.
I have been working with Auth0 Platform for about eight months.
We have experienced some crashes, downtimes, and performance issues with Auth0 Platform, but it was not their fault.
Currently with Auth0 Platform, we only have one tenant, and we are planning on implementing multi-tenant architecture.
We are not using multi-tenant architecture yet with Auth0 Platform, as we are planning to use it in our next phase.
Our experience with customer service has been a mixed bag. We had a contact at Okta previously, but because we are on a subscription-based plan, we can only use the community support. Unfortunately, their hours are outside of our working hours, making it difficult to get support from them.
Our biggest issue with Auth0 Platform was the cost. From a feature perspective, they had everything we needed compared to the other options. They have the reputation within enterprises. There was another competitor that had a better developer experience, but when it came time to actually using Auth0 Platform, their developer experience was great.
Auth0 Platform was really easy to use, and I honestly do not have any complaints.
We used Auth0 Platform's own documentation and tooling for the deployment.
Explore the documentation for Auth0 Platform, as it is better than you might think. I would rate this product a 9 out of 10.
I am using Auth0 Platform to implement security in the applications that I build. I build applications for myself or for customers, so Auth0 Platform usually provides security authentication to the users of those applications.
Whatever application in whichever language I have built, I can use Auth0 Platform's security for that application because it is easy to implement since they have already built the SDKs and related tools for particular languages. In whichever language my application is, I can use that SDK because they were already pre-built. Using that means that my application development time and the time to implement security for my application will be less. I scheduled a call to provide a review on Auth0 Platform.
Auth0 Platform is very easy to use and very intuitive in nature. For developers, it is mainly a great platform to implement the security framework in their applications because they have already built some previously. It is easy to use that instead of building from scratch in my application. The customizations for the end user, such as the domain or the interface which the user is directly facing, can be customized with Auth0 Platform. The hooks, all these actions, and all triggers are parts which I liked more in Auth0 Platform.
I can serve almost every category because whichever application I have built can use Auth0 Platform since it supports all web applications, mobile applications, API services, back-end services, and all of this. I can use Auth0 Platform for any sector that has been built with web applications or mobile applications.
One of the positive impacts I have seen since starting to use Auth0 Platform is time saving, and the SDKs are the main thing. They are already built, so it is easy to use. They documented it very well, so whenever I send it to some other developer to develop this application or to change anything in this configuration, it is easy to understand. When passing it to someone, it is straightforward.
The recently launched AI agents for Auth0 Platform is also a positive one, which is a growing feature in this technology. I appreciate that aspect as well.
Auth0 Platform is very easy to use and very intuitive in nature. For developers, it is mainly a great platform to implement the security framework in their applications because they have already built some previously. It is easy to use that instead of building from scratch in my application. The customizations for the end user, such as the domain or the interface which the user is directly facing, can be customized with Auth0 Platform. The hooks, all these actions, and all triggers are parts which I appreciated more in Auth0 Platform.
Auth0 Platform has an extension in the marketplace to see whatever applications I have assigned to the user. It would be easier if, as developed in Okta, they had an end-user dashboard integrated directly with Auth0 Platform's dashboard itself. That is one thing I can say could be improved. Other than that, I did not find any big impact areas for improvement because they have almost given all the features for a customer-facing platform.
I have been working with Auth0 Platform for four to five months.
I would rate the stability of Auth0 Platform as a nine.
I would rate the scalability of Auth0 Platform an eight. The features I have explained before indicate that it is easy to implement Auth0 Platform, and I found its scalability to be an eight out of ten.
I did not need to communicate with technical support during the initial setup because, while working with my test applications, I did not encounter any disturbance or ambiguity in implementing Auth0 Platform with my application, so I did not contact technical support yet.
I have started the CIAM with Auth0 Platform itself. Previously, I used similar platforms for workforce identity, not for customer identity. Customer identity and workforce identity provide almost similar features, but workforce requires more security. I did not check previously about the competitors of Auth0 Platform, but I can say I have worked on similar workforce identity solutions, making this my first experience with customer identity.
The installation was easy because they have a lot of documentation mentioning how to start and where to start. It is easy to deploy Auth0 Platform to my applications because their documentation is very well organized, making it user-friendly.
I participate in the implementation process with Auth0 Platform, so I have worked with that.
I have just explored the pricing and licensing of Auth0 Platform, but I cannot recollect the exact figure. I know that pricing is mentioned in the documentation, such as how much they will charge for a certain number of users, but I did not collect the exact amount.
I think Auth0 Platform is not expensive compared to other platforms. It is affordable, and as the number of users grows, the pricing fluctuates. Considering the amount of features I use, such as multi-factor authentication, it is affordable and comparatively less for the features it is giving compared to other existing platforms.
I did not evaluate other options or vendors before choosing Auth0 Platform. As I mentioned, I worked on workforce identity and did not check the alternatives, so I have used this only.
The cross-app connection Auth0 Platform has built allows access to other applications also with the AI agent without asking for consent from the user, which is a very good feature.
What attracted me to Auth0 Platform is how simple and easy it is to implement with my applications. Other platforms might provide similar APIs and features, but Auth0 Platform has a vast variety of language-specific SDKs. Whatever language I want, I can take that SDK and implement it right away in my applications, which is an easy aspect that attracted me most. I am using Auth0 Platform to secure AI-powered applications, as I previously mentioned. The AI agents is the feature that is introduced new to Auth0 Platform. I can secure my AI agents while interacting with them.
Our main use case for Auth0 Platform is to work with our partners to take to the customers, with Auth0 Platform being an identity and access management platform that helps developers add authentication and authorization to apps. We are working with a lot of companies that have many developers, allowing us to help implement and service Auth0 Platform services. We can build a login system from scratch, handling user login, identity verification, and access controls for their applications.
I can give a quick, specific example of a project where we used Auth0 Platform for these purposes, keeping it anonymous. We did a large project for a customer that wanted admin versus regular user permissions. We provided access to certain APIs and implemented role-based access control, controlling what different users were allowed to do when logging in or after logging in. A big part of that was the authorization point, along with daily tasks such as providing single sign-on, allowing users to log in once and access multiple apps without repeated logins. We essentially created a whole login to a company portal that automatically accesses internal tools such as Salesforce, HiBob, and Outlook.
There are different elements to the best features Auth0 Platform offers, and I have touched on them, particularly the ability to help applications authenticate and authorize their users and manage their identities. A big point is identity federation, allowing connections across multiple identity providers, enabling users to log in using existing accounts due to databases and enterprise identity systems.
A strong security feature is provided, particularly with their MFA, multi-factor authentication, which includes bot detection and brute-force protection, along with breached password detection, which is really good as an added extra.
Auth0 Platform has positively impacted our organization, particularly in terms of usability. While we are not selling it directly, I find the platform easy to use for authenticating different users. Our own services team handles the implementation, so I cannot comment on the ease of that process. However, whenever we have had contracts and bids to roll out services, it has been really easy.
We have seen improved security due to the implementation of Auth0 Platform. User management, such as creating and deleting users, is all about enhancing the user experience, which is massive. We assist with password resets and account linking. The time to implement is shorter, and we maintain a consistent user experience with a secure login flow, benefiting from a faster implementation due to the universal login, providing a hosted login page customizable by developers.
I am not involved on the development side, so I cannot speak to the technical aspects that could be improved on the implementation. However, the core cloud-based identity and access management is solid, and the workflow could always improve. There are a few hitches, but customer feedback has generally been very good.
The only negative feedback I have heard is about the decision to go direct rather than through partners or distribution channels. However, this is not a product-related issue; it is more feedback from channel partners.
I've been working with Auth0 for about eighteen months now.
Auth0 Platform is completely stable, built on a strong security baseline covering the API gateways for user data. It is 100% reliable, especially with the support of our implementation services partner.
Scalability is quite vast, but it does lead to higher pricing as usage increases.
It is designed to be highly scalable, capable of managing millions of users and billions of authentication requests globally. This scalability comes from its cloud-native architecture and its token-based systems, operating effectively across AWS, which also helps reduce bottlenecks through JSON Web Tokens and is built on microservices architecture.
Customer support has been really good; we manage our own support for our channel partners through Okta, along with the support from our implementation services partner in Berlin.
On a scale of 1 to 10, I would rate customer support a 10, as they have always been very attentive and effective. It could be a nine if considering direct engagements, but overall, the product and customer service have been excellent.
I have not used a different solution because we distribute the products and have been working with Okta for eight or nine years. After Okta acquired Auth0 Platform in 2021, we have been using Auth0 Platform since.
Auth0 Platform has moved its infrastructure to a single cloud architecture on AWS to simplify operations and scale globally. The services run across multiple AWS regions to handle billions of login requests and ensure high availability, meaning the applications calling an Auth0 Platform API for logins or tokens are all managed by AWS infrastructure. Additionally, Azure is key for private deployments.
As for deployment, we utilize a services partner in Berlin for the implementation, and we use a cloud-based software approach.
While I do not have specific numerical metrics, there has been a noticeable reduction in the number of security team personnel needed due to the robust security provided by Auth0 Platform. The implementation and service time for deployment have been quick, with great feedback from Auth0 Platform and Okta's customer service.
Developers benefit from not having to expand their teams to handle manual user integrations. While I cannot definitively claim time savings, I suspect it is significant as fewer employees are needed for user management due to the efficiencies gained through Auth0 Platform.
Regarding pricing and licensing, it seems reasonable; however, I noted a bit of negativity at scale due to the vast user base and high costs associated with government clients. Some competitors were considered for their pricing models, but overall, the service has been well received.
A downside I remember mentioning is that pricing can be high at scale, though that is not a product issue; it relates more to the nature of large enterprise solutions.
We have not evaluated any other options since we have been exclusively with Okta for nearly a decade, especially since we will not typically engage with other competitors within the Microsoft stack.
My advice for others considering Auth0 Platform is to definitely look into it. Running a proof of value reveals how it leads to cost reduction, time savings, and improved scalability, demonstrating how easy it is to work with. Auth0 Platform is effective for businesses looking to simplify authentication and identity management, and I would strongly recommend it.
Auth0 Platform secures APIs and microservices by acting as a central identity provider. It uses modern token-based authentication standards by issuing JSON Web Tokens (JWTs) that provide identity and permissions for requesters. Tokens are normally signed and can be optionally encrypted, allowing APIs to verify authenticity without querying Auth0 Platform each time. Additionally, OAuth 2.0 and some role-based access controls enable APIs to check roles within the JWT, differentiating admin capabilities from those of regular users.
My overall review rating for Auth0 Platform is 9.
Auth0 Platform's main use case is to serve as an identity provider for all the applications that users want to access. This enables achieving single sign-on, multi-factor authentication, migrating users, and keeping them stored safely.
Auth0 Platform secures external API calls during the authentication flow through a feature called Action Secrets. When you write custom Node.js code to extend the login process via Auth0 Actions, you use Action Secrets to securely store and inject API tokens or sensitive credentials so they are not exposed to potential attackers.
The main benefit that Auth0 Platform brings to the table is security. Everyone knows they are investing a lot in their security, keeping the product up to date and improving it consistently. The other benefit would be the ease of use and the total amount of features offered.
The best features in Auth0 Platform are Forms for Actions. They are a standout feature that allows you to seamlessly collect additional information during the onboarding process and save that data directly inside the user profile. Advanced customization for Universal Login is another great feature that was recently launched, allowing businesses to fully customize and host the login pages themselves.
Auth0 Platform supports SaaS or multi-tenant architecture running on public cloud infrastructure through the Organizations feature. This is a really helpful feature that allows you to achieve multi-tenancy inside one tenant to support complex multi-organization structures.
Regarding areas for improvement, Auth0 Platform is a premium product, and its pricing reflects its enterprise-grade capabilities. While the cost can sometimes make smaller businesses hesitate, the return on investment usually outweighs the initial price tag when the platform is architected and implemented correctly. The comprehensive feature set, top-tier security, and reduced development time justify the investment for organizations prioritizing scalability.
On the technical side, I would like to see Auth0 introduce more no-code branding options for Universal Login. Currently, achieving a highly specific, bespoke login experience often requires utilizing Liquid page templates or the newly released Advanced Customizations for Universal Login. While these are incredibly powerful tools, they do require some technical expertise to execute flawlessly. Having more robust, out-of-the-box customization options would be a great enhancement in the future.
I have been working with Auth0 Platform for the past three years. However, this isn't just occasional use—it has been my primary, full-time focus. I have spent eight hours a day, every single working day, actively architecting, implementing, and navigating the platform for various enterprise use cases.
In my experience architecting and implementing identity solutions, Auth0 Platform's stability has been exceptional. I have not encountered any downtime, latency spikes, or reliability issues so far.
Because authentication is a mission-critical component of any application, high availability is entirely non-negotiable. Auth0 consistently delivers on that front, providing a highly robust and resilient infrastructure that ensures seamless, uninterrupted access for end users.
Scalability is undeniably one of Auth0 Platform's strongest points. It is built to scale effortlessly, capable of supporting anywhere from thousands to hundreds of millions of users without compromising performance, even when utilizing its more complex identity features.
While I don't share specific client telemetry, the positive impact on developer velocity, security posture, and system stability within cloud environments is immediately noticeable post-implementation. Because Auth0 handles the immense infrastructure load behind the scenes, organizations can confidently scale their user bases without worrying about authentication bottlenecks.
The technical support and customer success teams at Auth0 Platform are consistently exceptional. Over the past few years, I've found their approach to be highly proactive; they frequently offer to jump on a call to discuss support tickets in depth rather than relying solely on back-and-forth emails. As an architect, having the ability to screen-share complex tenant configurations directly with their team is invaluable for rapid troubleshooting.
Furthermore, Auth0 provides a highly effective escalation path. If a unique technical edge case arises, support can seamlessly loop in the core engineering team, ensuring you get assistance directly from the people building the product. Because of this high-touch, expert-level service, I give Auth0 Platform's technical support a solid nine out of ten.
Positive
In addition to Auth0 Platform, I have experience working with Keycloak, which is an open-source identity option, as well as Okta Workforce Identity Cloud (WIC). While I have evaluated and utilized these other solutions for different identity use cases, my current primary focus and technical expertise remain dedicated to Auth0 Platform.
The initial setup of Auth0 Platform is highly straightforward. For standard identity flows, anyone with baseline IAM (Identity and Access Management) knowledge can have a functional configuration up and running very quickly, greatly aided by Auth0's exceptional, well-structured documentation.
However, because Auth0 is an enterprise-grade solution with a vast array of extensibility features, there is naturally a steeper learning curve to master the entire platform. This complexity is entirely appropriate given the depth of functionality provided. While getting started is fast, fully optimizing the architecture and leveraging advanced capabilities—like custom Actions and multi-tenant Organizations—takes time and dedicated expertise.
The return on investment with Auth0 Platform is substantial and can be categorized into two main areas: user experience and risk mitigation. On the experience side, providing a frictionless and secure login journey directly translates to better user retention and fewer support tickets. Additionally, by offloading complex identity infrastructure to a fully managed service, development teams save countless hours that can be redirected toward building core business features.
However, the most critical ROI comes from security and risk avoidance. If a company suffers a data breach, any money saved by utilizing cheaper, less secure tools is instantly negated by reputational damage, potential compliance fines, and customer churn. Investing in an enterprise-grade platform like Auth0 is essentially investing in the long-term trust and safety of your user base, which provides the ultimate return on investment.
As an identity consultant, my primary focus is on the technical side of the platform—specifically architecture design, technical reviews, and hands-on implementation. Because of this role, I am not typically involved in the commercial negotiations or direct licensing agreements with Auth0.
However, from a setup perspective, the technical onboarding is very straightforward. The platform provides excellent documentation and a logical structure, which significantly reduces the developer hours required to get up and running. By minimizing the time spent on complex custom coding, the overall technical setup costs are kept highly efficient for the business.
Before fully focusing on Auth0 Platform, I evaluated a few other solutions, including OneLogin, Amazon Cognito, and Keycloak.
While each has its merits, they didn't quite fit the broader requirements. OneLogin leans heavily toward workforce identity, Amazon Cognito lacks flexibility in UI customization, and Keycloak—while a great free open-source option—requires significant operational overhead to host and maintain the infrastructure yourself.
Auth0 Platform ultimately stood out because it delivers a fully managed, highly extensible, and future-proof SaaS experience. It completely removes the maintenance burden while offering superior, developer-centric customization, which is why it remains my primary focus.
I rate Auth0 Platform a solid nine out of ten. For organizations considering the platform, my advice is to confidently move forward with it, especially if you are looking for an identity architecture that is built to last.
From an integration standpoint, it works seamlessly with enterprise identity providers like Azure AD, making it highly adaptable for various business environments. Ultimately, Auth0 is scalable, secure by design, and equipped with all the features a business might need as it grows, making it a truly future-proof solution.
I am using Auth0 Platform while developing our application for securing it. We are using Auth0 Platform for multi-tenancy work, creating users, and generating tokens. I am using it for authentication and authorization for my web application.
All microservices we are deploying on the cloud use GitHub to store all repositories and Azure to deploy. We create Docker containers and push our microservices code and images there. All of those things are connected with Auth0 Platform and work very well. There are no issues with Auth0 Platform, Docker, or microservices, and all integrations are working fine.
We are not doing agent-based applications yet, but it is in our application's next scope. In a couple of months, we will integrate and develop the feature to use Auth0 Platform with an AI agent.
Our application serves the retail segment with inventory management. We are selling different items on platforms such as Amazon, eBay, and other marketplaces at the enterprise level.
There are many features in Auth0 Platform. Sometimes when we consider other tools instead of Auth0 Platform, we cannot get everything in one place. In Auth0 Platform, if I want to do authentication and authorization using Google or single sign-on or Okta or different providers, I can do that there. I can customize my login page, and there are built-in features. I just need to use the default feature that is free, but for customization based on my needs, I need to pay. For default features, many platforms do not provide even the default feature, but Auth0 Platform has free features. I can maintain different connections to utilize multi-tenancy in my application, where different organizations are connected with different connections and all users are stored in that particular connection database only. Auth0 Platform even provides the opportunity to connect with my local database and store all user details there. Many features are available in Auth0 Platform, and I am utilizing all the features available.
Earlier, I was also doing authorization and authentication, but I had to write a lot of code such as writing classes, generating tokens, and saving details. I also needed to create APIs to manage these things. However, with Auth0 Platform, different management APIs are already available. I need to generate a token and call those APIs. All of those things are handled from Auth0 Platform's side. I am just calling a certain API, which saves a lot of time from the development perspective while providing many features. This allows me to secure my application more efficiently. These are the benefits I am getting from Auth0 Platform.
I previously used Google provider and Okta separately, but I find everything with Auth0 Platform in one place. Key differences include time-saving features, everything in one place, many features, support for multi-tenancy, and management APIs for easy integration. All of these are advantages, and I have not experienced any disadvantages.
There have been many improvements in our cloud technology since we are using Auth0 Platform. It is helping a lot. The main thing is that it reduces our development time while providing many features to integrate and utilize. We do not have to include dependencies from multiple providers. Everything is available in one place with Auth0 Platform. We are utilizing it to develop our application faster, which minimizes our time and maximizes utilization.
I noticed some enhancement challenges. Sometimes when I logged in, there was a thirty-day time period to log in again, but recently after restarting my system, that thirty-day period is not working. I need to provide the token after login again, which is for the security part. For development accounts used by others, every time we need to use those tokens to connect to that site. UI improvements can also be made, particularly on the homepage, where tiles could be displayed. It would help if there were separate left bar tiles for the login section so anyone could edit their login page directly.
Everything is working very well. However, when integrating, I need to give permissions and manage many things manually when creating users with multi-tenancy. For instance, I first create the connection, then the organization, enable the connection at the application level, allow some permissions, and create the default user. Improvements could be made so that when someone creates an organization, a default user is available from Auth0 Platform to log in, and they could use those credentials to create further users. This is also dependent on functionality and user requirements. For my use case, that was lacking.
The initial setup was somewhat complex. Since I was doing it for the first time, I needed to create an application, allow permissions, integrate it, and set redirect variables and URLs for logout. Although documentation is available, it does not specify the exact format for multiple logout URLs or multi-tenant URLs. Sometimes I had to try different methods until it worked. Improvements in documentation are needed for first-time setups.
When connecting with Auth0 Platform, if there is a failure or error, I do not receive a specific message to identify if it is a bug or another type of issue. I suggest having clearer error messages, such as indicating what is missing or providing expected formatting for values.
I have been working with Auth0 Platform for the last one year.
When connecting with Auth0 Platform, if there is a failure or error, I do not receive a specific message to identify if it is a bug or another type of issue. I suggest having clearer error messages, such as indicating what is missing or providing expected formatting for values.
I previously used Google provider and Okta separately, but I find everything with Auth0 Platform in one place.
The initial setup was somewhat complex. Since I was doing it for the first time, I needed to create an application, allow permissions, integrate it, and set redirect variables and URLs for logout. Although documentation is available, it does not specify the exact format for multiple logout URLs or multi-tenant URLs. Sometimes I had to try different methods until it worked. Improvements in documentation are needed for first-time setups.
I did the initial setup and integration by myself without any integrators or consultants.
The pricing is good for now because I am using the developer account. I will evaluate the production account next week to see what features I need and check the pricing based on that. For now, I am utilizing mainly default features, but I customized the login page, which incurs some pricing. However, it is manageable.
I evaluated a couple of options, but I chose Auth0 Platform because it looks very good to me.
Everything is good for me now, and I have no additional recommendations. I would rate this review ten out of ten.
I use Auth0 Platform as our authentication platform to allow our customers into the app that we provide, so it's essentially our authentication piece.
The ability to manage multiple customers and assign roles within Auth0 Platform is the most valuable feature I have found. It allows certain users access only to specific pages or data sets in our application. We can have all our customers in different buckets. I also maintain separate production and staging environments with distinct setups, making it central for authentication management across different environments and customers.
The flexibility of Auth0 Platform's customizable authentication flows in adapting to our organization's specific needs is commendable. Being able to execute custom code snippets within Auth0 Platform to set different access levels or provide messages to users who lack access to requested pages, along with tracking and notifications, is very beneficial.
The impact of Auth0 Platform's centralized, customizable universal login on our organization's user experience is significant, as it is essential for hosting our application effectively.
The reporting in Auth0 Platform could use improvement. Currently, most of the reporting is contained within Auth0 Platform, but it would be useful to have notification streams sent to email or Teams. Enhancing notification features and their ease of use would be beneficial.
I do not have any specific recommendations for improvements as I utilize features I need, such as actions and triggers, as needed. Much in Auth0 Platform remains unutilized by us due to lack of needs, highlighting scalability.
I am not using Bot Detection and Attack Protection enhancements actively; it might be part of Auth0 Platform that I am not familiar with. Additionally, I lack enhanced B2B features implementation, focusing instead on applications and user management.
I have been working with Auth0 Platform for approximately seven or eight years.
I have not often communicated with the technical support specialists at Auth0 Platform. I remember maybe once or twice experiencing outages that seemed global. During those instances, I waited for service restoration without contacting support.
Auth0 Platform scales exceptionally well with us. I find the built-in Zanzibar and Spide authorization engine robust. As I continuously add users, customers, and refactor for other applications in Auth0 Platform, it supports my application growth efficiently.
I would rate the scalability level of Auth0 Platform as a 10. Scalability is crucial for us, with business directives requiring flexible and manageable platforms such as Auth0 Platform. Its intuitive interface supports seamless build-outs as needed without problems.
I have not often communicated with the technical support specialists of Auth0 Platform, except possibly during rare outages. Otherwise, I have not needed to engage with tech support.
I used a different solution for similar use cases before Auth0 Platform, through Microsoft. It was contained in Microsoft Azure's federation service, though the exact name escapes me as it has been a long time.
I switched to Auth0 Platform as part of migrating from Azure to Google Cloud seven years ago, driven by dissatisfaction with Microsoft Azure due to billing issues. My move to the Google stack included incorporating Auth0 Platform.
I considered options such as Okta at one point, but Auth0 Platform was a better fit.
From what I remember, the initial setup process with Auth0 Platform was straightforward. I had guides and consultants familiar with Auth0 Platform who provided a white-glove service, aiding my team in establishing connections and setting up my application. The scalability since then has been admirable.
I participated in the initial setup and deployment of Auth0 Platform.
I feel it has been a very prudent investment. I get everything I want and more from it for what I invest.
Currently, I feel that Auth0 Platform is very affordable.
In my Confluence environment, I have instructions for setting up new applications, adding, and managing users, so I maintain my custom documentation for Auth0 Platform.
I think it is somewhat difficult to suggest enhancements for Auth0 Platform as I choose features based on necessity and have always found needful accommodations when required.
We use Auth0 Platform for our clients, and we started in 2019, which means we have been using it for around four years.
Auth0 Platform is used for user authentication. We use it for our clients who are using Google authentication. We have integrated with Azure Connect for another client from outside. Basically, we use Auth0 Platform for authentication.
Regarding the flexibility of customizable authentication, we do not have a specific need because we only authenticate, and the endpoint sends the verification, which is really easy. We have even tried SAML connection because another client suggested that there should be more clients with SAML connection.
The impact of Auth0 Platform's centralized, customizable universal login on the user experience is significant because we have to adapt to the client's email since most clients are from Google with a Google IDP. In that case, we use the universal login to separate them and cooperate with that.
We do not utilize the Fine Grained Authorization feature as we only use it for authentication. For authorizations, we use our internal system.
The best features of Auth0 Platform are that it is easy to integrate and is cross-platform. We use it with the Angular front end and the UWP application, and it also works with the iOS application, so it is really easy to integrate within the dashboard without any complications.
Regarding the flexibility of customizable authentication, we do not have a specific need because we only authenticate, and the endpoint sends the verification, which is really easy. We have even tried SAML connection because another client suggested that there should be more clients with SAML connection.
Auth0 Platform could improve by allowing more than three enterprise connections, as I remember it being three. We are stuck with that because I am not sure how the plan works, but it should be at least five.
The areas for improvement in Auth0 Platform include the UWP functionality, which works fine with the SDK. The support is also good as we read the documents available. In comparison to Keycloak, Auth0 Platform is my ultimate choice due to the ease of integration and strong support when we raise a ticket.
The amount of enterprise accounts could be improved, as that is my concern.
We use Auth0 Platform for our clients, and we started in 2019, which means we have been using it for around four years.
The reason I rate scalability a seven is not due to downtime, bugs, or glitches, as we have not experienced any. My concern is more about scaling connection-wise. For the last four years, we have not experienced any bugs from Auth0 Platform.
When assessing scalability, I would rate it around a seven, but the plans raise some concerns for me.
Auth0 Platform is scalable, and I would rate it around ten for being able to downsize or upsize based on our requirements.
Auth0 Platform requires maintenance as we have done some updates, and recently we have not done anything. However, we are in touch with Auth0 Platform team for any required security updates.
Maintenance is easy because we can handle everything using their Auth0 Platform configuration site.
I would rate the technical support of Auth0 Platform around nine, as it is one of the perfect supports I have had.
I have been using Keycloak for around two years, and we worked with it for around one year for that project. Now we are not working at the moment, but for the support, we are working on that.
Regarding the use case, we do not use Okta platform; we use Keycloak instead. Okta and Keycloak are two different things.
When comparing Auth0 Platform to other solutions and vendors on the market, it stands out for being easy in terms of integration, which is the main thing as a developer. It supports all the libraries, and when going to Angular, there are NPM packages and the SDK available. In comparison to Keycloak being a free open-source option, I prefer Auth0 Platform.
The pricing of Auth0 Platform is a consideration when choosing the technology. While comparing Auth0 Platform and Keycloak, I note that they are two different things—one is free and the other is paid. Therefore, we cannot directly compare a free option to a paid one, but I prefer Auth0 Platform's pricing.
For others looking to implement Auth0 Platform, I recommend that it is very easy to integrate, and they offer free plans to support everything. While pricing might be slightly higher than other options, the support and documentation provided are perfect. The only concern remains the plans, as small organizations like us just need around four to five connections.
I would estimate that the return on investment with Auth0 Platform saves around thirty to forty percent of my time in comparison to integrating with Keycloak.