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Reviews from AWS Marketplace

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External reviews

550 reviews
from G2

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    Asit S.

Best AI Customer data platform

  • March 13, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use and integrations helps business to unify customer data from various sources into a single, coherent database.
What do you dislike about the product?
Sometimes poor data quality leads to inaccurate insights and decisions. Also, costs can be modified so that it is easily accessible for small enterprises.
What problems is the product solving and how is that benefiting you?
Insights generated by Segment supports more decision making marketing strategies, customer experience improvements and product development.


    Dibyendu S.

Segment

  • March 12, 2024
  • Review provided by G2

What do you like best about the product?
Segmentation gives variety and diversity of choice and helps explore other areas.
What do you dislike about the product?
Sometimes segment can be too vast which someone may not like.
What problems is the product solving and how is that benefiting you?
Segment gives idea of what people likes or dislikes. This helps in understanding people preference choice and current trends.


    Pranav V.

Segment overview

  • March 06, 2024
  • Review verified by G2

What do you like best about the product?
Easy to Use, Unified Data Management across multiple sources, Simplified Data Collection and implementation of dashboards, Great Customer Support.
What do you dislike about the product?
Big learning curve, moderately high cost considerations, Occasional service disruptions
Customization limitations.
What problems is the product solving and how is that benefiting you?
It steamlined data from across the board from various sources like mailchimp, node.js, applications from phone , GA4 and more multiple connectors we use. It basically is our data hub.


    nityam shah S.

Saas Goodies

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
The Services which you provide is very accurate as well as good customer support as well as it has Easy UI to use smoothly
What do you dislike about the product?
please increase the delievery f your service
What problems is the product solving and how is that benefiting you?
as i mentioned the UI is very easy to use and that is very important to have easy UI as well as it has good after sales service which is again important.


    Information Technology and Services

Twilio segment Review

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Twilio Segment brings together clean, consented customer data for real - time insights so you can know each individual like they are your only customer
What do you dislike about the product?
It is resource intensive, has limited built-in analytics
What problems is the product solving and how is that benefiting you?
It solved a number of technology issues, with its simple and rapid integrations, minimal development requirements, and the ease of use for teams within the business


    Aneel R.

I Like G2 The Most!

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Access to their webinars is also a valuable resource for segment-specific training as well as industry training. And I enjoyed the functionality.
What do you dislike about the product?
I don't find anything disliking about Segment.
What problems is the product solving and how is that benefiting you?
It is very useful to me & makes my data fully secure to use.


    Computer Software

Too Expensive

  • January 17, 2024
  • Review verified by G2

What do you like best about the product?
Data Quality and User Expeirence is great
What do you dislike about the product?
There are other other tools as well in the market provioding the same thing at a very much lower rate and much better docs and support
What problems is the product solving and how is that benefiting you?
Along with littledata it is helping for identity stitching in shopify and process my ECOMM events in a good manner


    Josh B.

STREAMLINED DATA MANAGEMENT POWERHOUSE

  • January 04, 2024
  • Review provided by G2

What do you like best about the product?
Unified Customer View. Segment is excellent at offering a cohesive perspective of customer information. It aids in the creation of an extensive consumer profile by combining data from many sources.Segment also boasts extensive integrations which makes it easy to use.
What do you dislike about the product?
The only drawback with segement is on cost.The price of Segment may be prohibitive for startups or smaller companies, particularly if they don't need all of its features.
What problems is the product solving and how is that benefiting you?
Segment has helped with the issue of efficiet data collection for our firm. It simplifies the process and saves time and resources that would otherwise be used to manage several integrations independently by providing a single platform for data collecting.


    Computer Software

Best analytics framework out there

  • December 27, 2023
  • Review verified by G2

What do you like best about the product?
Super easy to implement, ability to track multiple source and easilty connect the data. In addition, the integrations are super easy to set.
What do you dislike about the product?
1. It get's super expensive once you grow and start sending many events.
2. It requires code to disable an intergration from a source.
What problems is the product solving and how is that benefiting you?
Data across all of our assets, web and mobile.


    Online Media

Great service for engineering, marketing and analytics

  • December 08, 2023
  • Review provided by G2

What do you like best about the product?
Powerful tool to collect all the data necessary to funnel into all the tools that we use today to understand our users, to optimize marketing campaigns, reach the right target audience and all of that with well-built integrations!
What do you dislike about the product?
Nothing in particular that comes to mind
What problems is the product solving and how is that benefiting you?
We tracked all the user interactions with Segment and piped the data into our analytics and marketing tools