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Robust Feature Set and Excellent Customer Service
What do you like best about the product?
I like that I was able to get onboarded quickly and easily, and that our customer success manager is so invested in our success and ability to incorporate Conductor into our day-to-day workflows.
What do you dislike about the product?
Somewhat manual process to make keyword changes (via upload tool).
What problems is the product solving and how is that benefiting you?
We're able to see concrete performance shifts (up and down) of content changes and page optimizations.
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A platform that leverages keyword data better than the competition
What do you like best about the product?
I love Conductor Searchlight for all of the analytic features that come with its keyword tracking platform. Things such as great graphs and visuals, competitive insights at the page and keyword level, and content recommendations based on keyword discovery are all super helpful and powerful when showing results to clients. Customer service is also stellar.
What do you dislike about the product?
I must admit I would like immediate or faster updates when it comes to keyword tracking changes as refreshing every Sunday sometimes seems too slow, but it’s a small price to pay for such a great tool.
What problems is the product solving and how is that benefiting you?
Clients that have indexing issues because of canonical issues, http-https, faulty redirects, etc. gained insight into the direct effects of these issues from a keyword perspective. Selling through a need for content SEO or technical SEO has been easier with data from Conductor.
Recommendations to others considering the product:
Use their customer service chat feature for any and all questions you may have; they are extremely helpful.
Excellent Platform with a Responsive Support Team
What do you like best about the product?
Conductor allows my team to build out comprehensive keyword categories for clients that offer the same service in different parts of the nation. This allows us to view the performance for keywords at a local level and identify the needs/wants of consumers in a given area.
What do you dislike about the product?
You cannot report on a date until that week is over. For situation where the next month starts in the middle of the week, you cannot get all the data for the previous month until the following week.
What problems is the product solving and how is that benefiting you?
Conductor helps make the connection as to why your site is performing well for a set of keywords and show what competitors are doing to outperform you in other keyword categories. I highly recommend using the competitive intelliscope and market share tools.
Recommendations to others considering the product:
If you are looking for a tool that tracks metrics and performance trends for organic search visibility than this is the tool for you.
Great Tool for Measuring Visibility and Planning Editorial Calendars
What do you like best about the product?
Conductor allows my team to be constantly aware of our clients' keyword ecosystems and enables us to make strategic and custom decisions best targeted to individual clients. Only having access to keywords that sites rank for (which is the case for other tools) deeply inhibits a teams ability to improve performance.
What do you dislike about the product?
The interface can be a little clunky at times, but the product team is always hard at work improving the experience and are always responsive to feedback
What problems is the product solving and how is that benefiting you?
Conductor closes the gap between creating content valuable to readers and creating content that ranks well and drives worthwhile organic traffic.
Recommendations to others considering the product:
Definitely, explore the competitive intelliscope and content type explorer features during your demo. These tools offer great insight into your keyword ecosystem
Implementation is going well
What do you like best about the product?
We are still in the implementation phase, but we have a large team that is supporting us and guiding us through the process. They clearly have a well-defined methodology for onboarding and many helpful training tools.
What do you dislike about the product?
We have not used the tool enough to uncover any negatives.
What problems is the product solving and how is that benefiting you?
We need to improve our domestic and international SEO rankings and gain additional insights that we can pass to our content team. We decided to use a platform as opposed to an agency in order to enable us to access real-time data on an ongoing basis so that we can continuously measure, evaluate and improve.
Great tool for SEO
What do you like best about the product?
Conductor can be used for keyword analysis, understanding how your content is performing, investigate what competitors are doing and understand wins and losses.
What do you dislike about the product?
Right now conductor offer mainly national and global ranking and keyword information and we would like more local options.
What problems is the product solving and how is that benefiting you?
SEO, content creation and competitive analysis have been easier since we started using conductor.
Professionalism + Quality Tool = Happy CEO and Managers
What do you like best about the product?
Visibility Performance is great. It's great not only because of the quickness that you can access that information, but for any SEO professional, it's the information that you should be looking for: wins/losses, featured snippets, dropped off first page, etc. This is an important part of your day to day and it allows you to really focus on what you need to.
What do you dislike about the product?
Not a lot in terms of backlinks checking. Backlinks is not a huge factor in terms of SEO anymore, but it is good for branding. You won't find a whole lot on links, but that's okay.
What problems is the product solving and how is that benefiting you?
We are solving our competitive gap issues with our main competitors. By realizing these distinctions we are able to formulate a strategy on how we can swipe their keywords and how we can better utilize our resources to close the rankings gap.
Recommendations to others considering the product:
There are tools that are used for SEO professionals at certain stages in their career. This tool is a great tool for people at all stages in their career. There is value there. Pay attention to onboarding and see the wholistic approach to help you.
Also, never think your questions are an imposition to their team. Ask away. Other software companies either charge you for that, or you won't hear back for a long time.
Also, never think your questions are an imposition to their team. Ask away. Other software companies either charge you for that, or you won't hear back for a long time.
Conductor
What do you like best about the product?
I like the ability to sort keywords and decipher data in different ways from the sorting abilities. It's also easy to create your own reports as well as check on any URL as to what they are ranking for.
What do you dislike about the product?
The platform training was very poorly done and left me to figure out a lot for myself. Some reports aren't very intuitive and could use some on page descriptions.
What problems is the product solving and how is that benefiting you?
Client keyword reporting, tracking, and trends.
Great product and really helpful team
What do you like best about the product?
I love the level of support at Conductor. Everyone is so helpful and responsive to our needs. The data and insights provided by the tool are great.
What do you dislike about the product?
There isn't much. Usually if there is something that doesn't exist, we are able to reach out to the team and suggest it be added.
What problems is the product solving and how is that benefiting you?
We are an agency and my team uses Conductor to manage our clients SEO efforts on a daily and weekly basis.
All-in-one SEO tool built for the enterprise
What do you like best about the product?
I like how Searchlight has combined many tools into one. Instead of managing subscriptions and having data sprawled across multiple other tools and vendors, everything is in one place.
As someone who manages 12+ brand sites, Searchlight saves my team a ton of time when it comes to reporting, analysis, and monitoring.
Customer service has always been great and support responds quickly should any issues arise.
As someone who manages 12+ brand sites, Searchlight saves my team a ton of time when it comes to reporting, analysis, and monitoring.
Customer service has always been great and support responds quickly should any issues arise.
What do you dislike about the product?
No real paid search integration, no custom alerting (that I'm aware of), no roll-up reporting
What problems is the product solving and how is that benefiting you?
We are changing the way we name our products based on user search intent
Saved time and money on reporting and monitoring
Easily identify areas for optimization across our site portfolio
Saved time and money on reporting and monitoring
Easily identify areas for optimization across our site portfolio
Recommendations to others considering the product:
If you need a platform that can scale with you, Conductor Searchlight is a good choice. The value is in the tool's ability to scale with an organization/enterprise.
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