External reviews
External reviews are not included in the AWS star rating for the product.
Great service, easy to set up & manage
What do you like best about the product?
Customer support is very fast and very knowledgeable, they were able to quickly answer any of my questions, and no hassles or jumping through hoops to try to get an answer. Console is straightforward and easy to use, and easy to become familiar with. Setting backup schedules is very simple--seems almost too simple. I also like the reports that are emailed regularly without having to manually run them
What do you dislike about the product?
Nothing so far! We've been using it for 7 months and so far are very satisfied
What problems is the product solving and how is that benefiting you?
love the automatic backups--it does what it's supposed to do without constant fussing over it. Easy to verify backups as well
- Leave a Comment |
- Mark review as helpful
Great product, easy to use
What do you like best about the product?
Druva Phoenix was very easy to set up initially. Their support staff has also been very knowledgeable and helpful when questions did come up
What do you dislike about the product?
The product is well thought out and well built, no dislikes so far
What problems is the product solving and how is that benefiting you?
Adding backup and restore capabilities to multiple virtual platforms has been very helpful. We can now restore info in a matter of minutes
Solid Product
What do you like best about the product?
I really like the ease of use. Deployment and implementation was painless and the product just works.
What do you dislike about the product?
We've had the product for about a year so far and have not found anything I dislike about it.
What problems is the product solving and how is that benefiting you?
We are solving our endpoint backups and Office 365 backups. We've realized how easy and reliable this is and wish we had started backing up to Druva InSync sooner.
Druva - IT just works!!!
What do you like best about the product?
The product just works. Phoenix backups run each night without error and the WAN acceleration is excellent! Druva's dedup and compression is also excellent!
What do you dislike about the product?
When utilizing the DR piece, the VM spins up on the AWS backbone. Setup is a little clunky and you absorb the AWS costs if running in their cloud. Would be nice to see Druva bring this feature into their own portal to minimize costs and increase capabilities.
What problems is the product solving and how is that benefiting you?
We solved issues with speed and performance with our nightly backups. Druva makes it so easy!
Recommendations to others considering the product:
Do yourself and your organization a favor and get it...now!
Seamless Deployment
What do you like best about the product?
Great communication during roll out. Handoff from CDW > Druva sales > Druva support was handled really well. Was kept in the loop and always had access to the personnel needed. Support was knowledgeable about specific issues and provided immediate solutions as we set up Phoenix to handle VMWare and SQL backups.
What do you dislike about the product?
Initial credit allocation was confusing. Should work out since credits are supposed to roll over.
What problems is the product solving and how is that benefiting you?
Upgrading our offsite backup process. Druva provides efficient data management and control.
Easiest installation ever.
What do you like best about the product?
Colin Mcalpine and Ryan May were amazing.
What do you dislike about the product?
I did not realize it would not backup SQL Express editions.
What problems is the product solving and how is that benefiting you?
Providing cloud storage for our Virtual Infrastructure. We are in the beginning stages. So far I have been impressed with the ease of setup.
Recommendations to others considering the product:
Do not over look these guys because you don't recognize the name. you can get the same quality product at lower cost.
Druva Phoenix - Great Product, Great Support, Great Experience!
What do you like best about the product?
I find the best aspect of Druva is their support team. They are very quick to respond, very professional, really good at educating you while helping you resolve any issue. They are also great at learning your system and business to customize the solution around such. My salesrep also has been great, Colin always reaches out to check in and see how things are going...you dont see that often with other vendors/solutions.
What do you dislike about the product?
I cant say that I have found anything I dislike about Druva yet so far in my journey with them. Everything has been smooth so far!
What problems is the product solving and how is that benefiting you?
Previous to going with Druva, we had an old Symantec Backup Exec Tape Solution. This would only run nightly and if we had a bad backup, we would have to wait for the following nights tape to complete in order to have a reliable disaster recovery. Now that we are with Druva we are backed up a few times a day with much more control and flexibility utilizing Druva. We also now have a great DR solution in place with Druva.
IT Manager
What do you like best about the product?
I love the idea of my directors not loosing his presentations..
What do you dislike about the product?
Not necessary a dislike but an added feature of baking apps and settings as well..
What problems is the product solving and how is that benefiting you?
No problems so far
Recommendations to others considering the product:
Worry free..
Easy To Implement
What do you like best about the product?
Thanks to its user friendly interface it is easy for our users to back up their files via Druva InSync. It is also an install-and-forget program that usually doesn't throw errors or issues. For monitoring purposes, I never had to search the database and client status. This one of its desirable characteristics.
What do you dislike about the product?
Some users have reported high CPU problems while starting backup. We could not find logs that correspond to them after we analyzed their computers and found the core reason for the CPU problem. It is therefore not well developed in the logging structure.
What problems is the product solving and how is that benefiting you?
Druva is a simple tool to back up the data of your user to a single server. It also offers the privacy option to decide whether your data are encrypted or not for every separate user. This creates a transparent environment for security policies between users and companies.
Recommendations to others considering the product:
It's very practical tool for onprem situations and works without too much pain. I would however recommend that you use OneDrive as a solution to back up the user data if you are one of office 365 customers. You must take your general WAN bandwidth into consideration, because it consumes some of it.
Druva does what it promises
What do you like best about the product?
I love that I dont have to worry about backup up my important files. Druva works silently in the background and creates backup of my PC. I dont worry about losing my data anymore.
What do you dislike about the product?
The application does not have any negatives. However, it should provide more notifications. It should tell me what exactly is getting backed up, and what isin't. I think this is an admin only function for now.
What problems is the product solving and how is that benefiting you?
I keep all my files secure with inSync. I get to work across multiple devices. Data syncs across devices perfectly.
Recommendations to others considering the product:
Go for it!
showing 231 - 240