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Reviews from AWS Marketplace

13 AWS reviews
  • 13
  • 4 star
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  • 3 star
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  • 2 star
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  • 1 star
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External reviews

522 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Education Management

Set it and forget it

  • September 20, 2019
  • Review verified by G2

What do you like best about the product?
If youre lucky It just works, you literally set up the jobs and leave it. Pretty much how any backup solution should work.

The portal has ADFS support!
What do you dislike about the product?
The UI and Web portal is by far the worse I have ever seen, its so bloated and unorganised its very easy to get lost. This goes for tech support engineers and is amusing when watching them trying to find a menu option during a zoom support call.
Over the years of using this there have been a handful of bugs that have stopped backups. Internal comms does not seem to exist among the druva engineers. After x amount of time an engineer who knows about the bug or solution will magically appear to fix it.
There has been two instances of poor release management which resulted in a version being released which ended up killing the backup system.
The support model is like flipping a coin, when you log a ticket sometimes they will try contact you via any means possible. Other times you are stuck in a horrible scheduling system which means you will not get any engineer slots and just have to wait.

Operations you perform in the system such as delete will often result in Druva engineers automatically logging a call, contacting you asking if you have pressed delete by accident. This is very annoying
What problems is the product solving and how is that benefiting you?
We needed a backup product that could backup cloud VMs and Druva ticks that box. There are no real additional benefits apart from it being in the cloud as we were a big Veeam user.


    Retail

Druva inSync full vauable feature

  • September 20, 2019
  • Review provided by G2

What do you like best about the product?
It solve all the backup issue in organization. this tool is one stop solution for all backup types.
What do you dislike about the product?
No views always perform as per requirement.
What problems is the product solving and how is that benefiting you?
As one stop solution it provide ride to restore user back with quick response.
Recommendations to others considering the product:
Very good tool, one stop solution for backup types and easy to admin.


    Financial Services

Good user experience

  • September 20, 2019
  • Review provided by G2

What do you like best about the product?
Druva Insync is a great platform for backup and restoring user data. That is a convenient way to backup with a the agent. For the configuration at admin console, it is not complicated and user friendly. Knowledge base and support portal can solve most of technical problem. And there is no need hardware for the sever and storage. Just do the ad mapping at own AD server, it can work after the connection between AD server
What do you dislike about the product?
There are some hidden setting affecting the client deployment, like "one machine allowed user register". It should be mention with higher priority..
What problems is the product solving and how is that benefiting you?
Restore and backup data any time


    Abhijit K.

Insync BAckup issue and its resolution

  • September 20, 2019
  • Review verified by G2

What do you like best about the product?
Hi,
InSync helps you to create a backup of your data as and when necessary. You can customize folders. Administrators don't have visibility for this. You can restore data anytime, anywhere from the cloud.
What do you dislike about the product?
However, network changes (e.g. IP change, server change) shall be controlled properly. At times, it consumes more bandwidth and may affect your other calls. You need to pause backup in such instances.
What problems is the product solving and how is that benefiting you?
I was not able to back up my data and getting server unreachable error. After raising the case, the root cause is identified by the team and this is being resolved. Biggest advantage is I can take backups again.
Recommendations to others considering the product:
na


    Information Technology and Services

it is one of the best tool to do backup and restore of mobile devices and laptops

  • September 20, 2019
  • Review provided by G2

What do you like best about the product?
automated adding of devices if the user is registered in the corporate AD.
adding one or more devices for each user
customer can trigger the backup
What do you dislike about the product?
to much clumsy and complex backup application for end users
What problems is the product solving and how is that benefiting you?
backup and restore of mobile devices and laptops
Recommendations to others considering the product:
It is a good tool for maanging laptops , desktops and the mobile and pda devices .


    Prashant M.

A wonderful journey with Druva-Insync started a year back, and it was nice experience

  • September 20, 2019
  • Review provided by G2

What do you like best about the product?
Dashboard, seamless restore for end users, reports and etc.
What do you dislike about the product?
Customize report, Enterprise search, top 10 consumers
What problems is the product solving and how is that benefiting you?
End user data backup and restore
Recommendations to others considering the product:
a seamless end point backup


    Alessandro S.

New User... love the interface

  • September 20, 2019
  • Review verified by G2

What do you like best about the product?
I very like the interface, easy to use and very intuitive, the ability to have a Virtual appliance that t=dues the heavy lifting
What do you dislike about the product?
We just starting using the product , all look good as now , to early for any dislike
What problems is the product solving and how is that benefiting you?
offsite backup . not worry about disk to brin HOME!!


    John R.

Druva inSync is a great cloud-only backup software

  • September 20, 2019
  • Review provided by G2

What do you like best about the product?
Backups are fast and efficient. I recommend inSync to any enterprise environment.
What do you dislike about the product?
Druva stopped supporting on premise backups. This is a deal killer for me since I have contractual requirements for no cloud storage.
What problems is the product solving and how is that benefiting you?
Backups are very fast and easy to restore for end users.
Recommendations to others considering the product:
Use Druva inSync if you can keep data in the cloud.


    Computer Software

Enterprise user in Japan

  • September 20, 2019
  • Review provided by G2

What do you like best about the product?
Seems to sync smoothly in the background
What do you dislike about the product?
Restore dialog box needs sort options to make finding files easier
What problems is the product solving and how is that benefiting you?
Mobile user backup


    Biotechnology

Great backup utility that's easy to set up and use

  • September 20, 2019
  • Review verified by G2

What do you like best about the product?
Very easy to use and set up. It allows admins and users to restore files easily and manage backups accordingly.
What do you dislike about the product?
It works as expected with very little setup or planning required.
What problems is the product solving and how is that benefiting you?
Easier and more straight forward end user backup solution to replace another utility.