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I liked TalkDesk
What do you like best about the product?
Missed Call email alert , Quality and support and everything is good , When im on in calls qulity and mute options are good , All together everthing is fine and i can inform to my friends
What do you dislike about the product?
Sometime getting error on loging in and ..........................................................................................................................................
What problems is the product solving and how is that benefiting you?
Missed call alrets..................................................................................................................................................
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Excellent Service
What do you like best about the product?
I liked the calling features and it is very easy to use. The same has been experienced by my co-like and they also love it too. The call and sound quality are excellent. Call recording makes the software to the next level.
What do you dislike about the product?
Nothing as such as of now, I liked all the fatures.
What problems is the product solving and how is that benefiting you?
I feel that the calling/dialling feature is amazing in talkdesk. It is very easy to use and user friendly. The call and the audio recordings are pretty clear which helps us to improve the quality of the business.
Overseas calling experiences- Smooth!
What do you like best about the product?
Call quality is very clear. And you can look back at your call records anytime you wish. Getting connects on calls for marketing is relatively high. User interface and usability is excellent.
What do you dislike about the product?
The call integration of Talkdesk with softwares like Salesforce should be with just one click, instead of clicking twice. Internet bandwidth requirement at times may be high.
What problems is the product solving and how is that benefiting you?
Helps getting connects for overseas marketing. Call recording helps quality monitoring very nicely and allows us to access our recorded calls for reference at a later stage too.
amazing app all over, will be great if available on phone as well
What do you like best about the product?
connectivity, clear sound, no disturbance
What do you dislike about the product?
user interface, ringtone, calls getting abondant
What problems is the product solving and how is that benefiting you?
connecting with us clients for free, helps in my bbusiness as i am a sm for us market
Excellent quality and performance. Frequent software updates and great call connectivity.
What do you like best about the product?
Great quality. Great connect and user friendly.
Great connect and also good customer feedback and always use friendly and amazing application for closing so Many sales.
Great connect and also good customer feedback and always use friendly and amazing application for closing so Many sales.
What do you dislike about the product?
Number change needed frequently.
Connect are sometimes poor with lack of connectivity, also we need to frequently change the numbers due to lack of connect and spam number's.
Connect are sometimes poor with lack of connectivity, also we need to frequently change the numbers due to lack of connect and spam number's.
What problems is the product solving and how is that benefiting you?
Talktime , sales and connect is solved majority of times. Best application to work on dialling from mobile application and also user friendly it is with maximum result
Good Performance
What do you like best about the product?
I like Talkdesk because the connection is secure and fast. The quality of the call is excellent and with minimum call drop. Continue to give the best and all the best for the future.
What do you dislike about the product?
No dislikes from my side. Keep up the great work
What problems is the product solving and how is that benefiting you?
The call bar is available on the same page and there is no need to switch between the Tabs for calling. Also, the best part is that we have the support of the TD mobile app with which we are able to call the customers without any hassle.
Excellent Connectivity.
What do you like best about the product?
It is very easy to connect, and the UI is simple to use. The number keypad and the settings in the call bar are the added feature to simplify its use. The sound quality is excellent and the recorded playback is very clear and audible on both ends, which enhances the user experience.
What do you dislike about the product?
I feel there is nothing I dislike about the product. The call bar is simplified and connects quickly.
What problems is the product solving and how is that benefiting you?
Faster connectivity, and simplified UI which removes the hassle of a manual.
Talkdesk is a firm that concentrates on customer service and new ideas.
What do you like best about the product?
Talkdesk remains my #1 option due to its dependability, high call quality, user-friendliness, and integral role in my workflow. Understanding how the program operates is not tricky. The program is relatively simple, and controlling call flows is logical and clear.
What do you dislike about the product?
The time required to research and collect the necessary data is a challenge for me. It occasionally becomes unresponsive when attempting to view the results or request to access the data.
What problems is the product solving and how is that benefiting you?
I can communicate with folks from around the world and stay in touch with people. I can continue working without pausing for anything else. I can contact folks when they are engaged in other activities. The sound is crisp, and the user interface is intuitive.
G2 review for TD
What do you like best about the product?
The best thing about this is that it has helped us to increase our CSAT. It is user-friendly.
What do you dislike about the product?
There is nothing in particular that I dislike about this tool. It has been the best.
What problems is the product solving and how is that benefiting you?
It has helped us to save the cost. It needs to add the option of conference calls.
TD Review
What do you like best about the product?
It helps us generate accurate reports amd gives us transparent network. Gives us access to all reports
What do you dislike about the product?
There are times when we face call drop and this impacts our C-Sat scores. Does not give options for conference
What problems is the product solving and how is that benefiting you?
It helps us to save the cost in terms of getting in touch with our clients who are based abroad
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