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It is user friendly make life simple
What do you like best about the product?
it helps me keep track of my daily activities and also my performance
What do you dislike about the product?
it is straightforward and effortless to use
What problems is the product solving and how is that benefiting you?
Talk desk helps me track my performance and I can also listen to calls and see where I went wrong if I got a mark down on a call and also read all the comments on my previous calls .
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Talkdesk is a great app, very easy and effecient
What do you like best about the product?
It is easy to communicate using the talk desk and is used frequently, it gives the best quality call, records the call for training and quality and provides customer support
What do you dislike about the product?
Sometimes, they are slow and have technical issues.
What problems is the product solving and how is that benefiting you?
helps to automate customer interactions to improve their customer experience while reducing the operational burden
very easy to use , makes making calls enjoyable
What do you like best about the product?
easy way of communication and it's very easy to navigate
What do you dislike about the product?
There is nothing that i dislike about talk desk
What problems is the product solving and how is that benefiting you?
When I need to communicate with clients that I'm working with, it makes life very easy even with colleagues very to communicate with them
User friendly
What do you like best about the product?
Makes telephonic consultation easy, you can easily explore different features whilst on a call it also has advanced business toos
What do you dislike about the product?
It can sometimes take long to put the correct Aux code.
What problems is the product solving and how is that benefiting you?
It helps track your productivity levels, and can easily refer back to a specific call you had that you might need to listen too again.
The best app for making and receiving calls especially in a workplace environment.
What do you like best about the product?
It provides a history of the calls that you have made and you can also listen to them. It also includes feedback from the quality team, all in one app.
What do you dislike about the product?
You cannot be able to make calls when the internet cable is not connected.
What problems is the product solving and how is that benefiting you?
It helps in providing feedback from quality teams from the calls that we make and you can be able to track your progress and see the calls that you have made and listen to them.
Talkdesk review
What do you like best about the product?
easy to navigate and very helpful when it comesto getting my montly scores. ease to use and very helpful when it come to intarecate with the sellers .
What do you dislike about the product?
you need to restart talkdesk every now and then. waht i alos disklike about the talkdesk it when i cant hear the seller
What problems is the product solving and how is that benefiting you?
talkdesk do gives the quality scores, improves customer service - so see where and did my mistake and learn from them
My experience has been fantastic, great mobility and being able to receive feedback immediately.
What do you like best about the product?
The fact that I am able to receive feedback instantly.
What do you dislike about the product?
There's not much really I can say except for that frightening notification while on a call.
What problems is the product solving and how is that benefiting you?
Problems such as not being able to update status accordingly in line with what you are busy with at that moment, This is benefiting me well to a larger extent as I am able to Aux through different statuses throughout the day,
Number of Features, Ease of Use, user friendly
What do you like best about the product?
It ease to use, everything is detailed and ease to nevigate
What do you dislike about the product?
It sometimes has network issue and takes time open
What problems is the product solving and how is that benefiting you?
It's helps in making sure that it easier to log in less network issue and fast connection with the sellers
It is user friendly.
What do you like best about the product?
Its easy to use and its helps me manage my time at work.
What do you dislike about the product?
I do not dislike anything about talkdesk.
What problems is the product solving and how is that benefiting you?
its helps me get in touch with the customers.
Talkdesk is good
What do you like best about the product?
When using Talkdesk, I found that is was a great improvement from the app our team previouslu was using as there are many more features including the call back option. I also liked the call connection sound and layout of the app was better.
What do you dislike about the product?
I think one problem was the speech analytics not always determining certain words with different peoples accents and tones however it is great that we are able to update new phrases and make adjustments so that we get the appropriate credit for for meeting our business requirements during the call.
What problems is the product solving and how is that benefiting you?
I think a great part about Talkdesk is the the layout of the app and the many available functions, its just seems more up to date then our previous system.
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