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Reviews from AWS customer

5 AWS reviews

External reviews

2,768 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Transportation/Trucking/Railroad

Discovering my product has been incredible!

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
That i can understand my user behavior, getting to know how is the adoption of new functionalities, the frequency of use, and also track when there's an issue in my platform.
What do you dislike about the product?
It has so many advanced features that it’s difficult for someone new to understand how to use them properly. Although the documentation is extensive, it’s not always easy to find practical examples or real use cases.
What problems is the product solving and how is that benefiting you?
Amplitude Analytics helps us track the adoption of new features and understand user behavior across different payment methods. By analyzing how users select and complete trips with each payment option, we can identify friction points, optimize the flow, and measure the impact of changes in real time. This visibility allows us to make data-driven decisions that improve conversion rates and enhance the overall user experience


    Anas A.

We run on amplitude

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
Amplitude has transformed how we validate decisions. It’s used every hour because anyone on my team can independently get answers because it's that easy to use. Beyond analytics, we rely on it for troubleshooting, diagnosing issues, and tracking system health, with alerts when something goes wrong. And of course, the best part is the A/B testing functionality in funnels.
What do you dislike about the product?
- Using formulas is challenging (I can't calculate product stickiness correctly)
- Editing graphs from my own Home page duplicates a drafts and saving it won't affect the original
- Segmentation analysis doesn't have the same functionality like funnels (like significance)
What problems is the product solving and how is that benefiting you?
Taking the hassle of analyzing data. It is driving out B2C conversations higher because now we keep running A/B tests. We also now do amplitude driven product features meaning every app feature now has success metrics and this helps us align the goals.


    Retail

Comprehensive, User-friendly and highly effective

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
I like how Amplitude Analytics provides deep, real-time insights into user behavior, making it easy to track engagement, retention, and conversion trends.
What do you dislike about the product?
While Amplitude Analytics is powerful, its interface can be complex for new users, and some advanced features have a learning curve that requires time to fully utilize.
What problems is the product solving and how is that benefiting you?
Amplitude Analytics helps us understand user behavior, track engagement, and measure product performance in real time. This enables data-driven decisions, improves user retention, and optimizes overall business outcomes


    Rishav P.

Great for product insights & user behavior.

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
Deep Behavioral Insights, Powerful Funnels & Retention Analysis
What do you dislike about the product?
New users or non-technical teams often feel overwhelmed. Getting comfortable with things like event taxonomy, cohort definitions, and advanced reporting takes effort
What problems is the product solving and how is that benefiting you?
Lack of visibility into customer journeys

Problem: Hard to see where shoppers drop off (e.g., browsing → cart → checkout).

Benefit: Funnel analysis shows exact friction points, so you can reduce cart abandonment.


    Mamta J.

Amplitude makes tracking user behavior and engagement simple

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
I like that Amplitude provides clear insights into user behavior with easy-to-use dashboards and powerful segmentation, making it simple to track engagement and conversions.
What do you dislike about the product?
Sometimes the interface feels complex, and advanced features require a learning curve.
What problems is the product solving and how is that benefiting you?
Amplitude helps identify how users interact with our product, uncover drop-offs, and measure engagement. This allows us to make data-driven decisions, improve user experience, and boost retention.


    Information Technology and Services

Market leadling Product Analytics Platform

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
I like the most that Amplitude Analytics is easy to use and offera an intuitive UX design.
Amplitude is also very responsive and open to feature requests
What do you dislike about the product?
Not much, but a mobile app would be desirable.
What problems is the product solving and how is that benefiting you?
Most Product Analytics use cases are covered by their out-of-the-box charts/analyses


    Serhii B.

ultimate analytics

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
i like amplitude because it’s easy to get into – even non-technical teammates can spin up charts and answer questions on their own. the product feels fast and reliable, and i find myself checking it multiple times a day without friction. the range of features is solid too, you can slice and dice data in almost any way, and the integrations cover most of the tools we use. when i’ve needed help, support has been responsive and generally useful. plus, their documentations AI is a cherry on top
What do you dislike about the product?
some filters are unavailable in some configurations
What problems is the product solving and how is that benefiting you?
analytics & in-app guides


    Nikshep M.

Amplitude makes lives very easy!

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
Cohort creation for different user segments
What do you dislike about the product?
NA, don't see any cons as such as of now
What problems is the product solving and how is that benefiting you?
We capture user behaivoural data


    Computer Software

My Honest Take on Amplitude (From a Marketer)

  • September 17, 2025
  • Review provided by G2

What do you like best about the product?
You can see the whole story. I don't just see that a user landed on our blog. I can see they came from a Facebook ad, read two articles, then signed up for our newsletter. It connects the dots in a way Google Analytics can't.

Funnels are dead simple. We were losing people during our signup process. Amplitude made it painfully obvious where the drop-off was. We fixed one form field, and our conversion rate went up. It pays for itself with insights like that.

You can prove your marketing works. I can finally create a group of all the users who came from my September campaign and see if they actually became active, long-term users. It's a game-changer for showing the real value of my ad spend.
What do you dislike about the product?
The setup is a headache. Don't even think about doing it yourself unless you're technical. You need a developer and a clear plan for what to track. If you mess this up, your data is not good.
What problems is the product solving and how is that benefiting you?
I can finally create a group of all the users who came from my September campaign and see if they actually became active, long-term users. It's a game-changer for showing the real value of my ad spend.


    Yu Z.

Like/Dislike about Amplitude - a review from Amazon Music user

  • September 09, 2025
  • Review provided by G2

What do you like best about the product?
User-friendly interface and intuitive visualization tools
Powerful user behavior tracking and funnel analysis
Cohort analysis capabilities
Real-time data processing
Easy event tracking implementation
Good documentation and customer support
Ability to create custom metrics and events
Collaboration features for teams
What do you dislike about the product?
Can be expensive for larger data volumes
Query performance can slow down with complex analyses
Learning curve for advanced features
Limited data export options
Some features require higher-tier plans
SQL functionality is somewhat limited compared to pure analytics databases
Data retention policies may be restrictive
Some users report occasional UI lag with large datasets
Note: I should mention that I don't directly use Amplitude Analytics, so this is based on general user feedback and reviews. Your experience might vary depending on your specific use case and needs.
What problems is the product solving and how is that benefiting you?
Track A/B experiment data.