Amplitude Digital Analytics Platform
Amplitude AnalyticsExternal reviews
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Great product to get insights about customers UI behaviours
What do you like best about the product?
Ability to quickly pull charts that answers critical business questions
What do you dislike about the product?
No feature to see some of the raw data fields on the screen
What problems is the product solving and how is that benefiting you?
Trying to get details on mostly navigated paths, most and least used features, geo location of users
MongoDB Growth engineer
What do you like best about the product?
I like how easily you can share new charts. Each new chart made by a new query is easily shareable by url. I find this and the funnel analysis very helpful.
What do you dislike about the product?
I don't like how you can't inspect the schemas of a specific set of events. I'm not sure how helpful anomaly analysis is either.
What problems is the product solving and how is that benefiting you?
I sometimes use Amplitude to debug why certain Segment events are missing. Amplitude makes it easy to identify which portion of users are experiencing tracking issues by easily filtering for specific attributes and noticing if there's a particular pattern of users not being tracked correctly.
Recommendations to others considering the product:
Highly recommend.
Awesome value (if you can afford it)
What do you like best about the product?
Amplitude provides a very comprehensive dive into the events and parameters to find trends and different insights. They also have a very supportive and responsive support team, which is has been great.
What do you dislike about the product?
It's expensive, but sometimes you just gotta pay for nice things. Each feature expansion you have to pay as well, so there's basically money needed at every turn.
What problems is the product solving and how is that benefiting you?
It allows anyone in the team to have a question and reasonably find a good answer by themselves without always having to go through the Analytics team. It also has a lot of ways to customize and breakdown your charts, which I use to speak to different stakeholders.
Recommendations to others considering the product:
Just be aware of the costs involved for the feature set you need. When we implemented it, we really had to strip down our existing analytics structure to make sure we keep within reasonable event limits. But this, in turn, made our MAU/DAU numbers a little unstable because not all users would fire the limited set of events we started with. This got better over time as we continued to add events.
Amazing Product Analytics tool with lightspeed
What do you like best about the product?
1. Speed at which the data is processed irrespective of the complexity of the data.
2. Multiple charts templates are available to visualize the data according to the need.
3. Good customer support as they resolve the queries instantly.
2. Multiple charts templates are available to visualize the data according to the need.
3. Good customer support as they resolve the queries instantly.
What do you dislike about the product?
1. Flexibility in customizing the charts is not available.
2. Filters don't work as intended and there are no ample filters to view the data.
3. While visualizing the complex data, the screens often stuck.
2. Filters don't work as intended and there are no ample filters to view the data.
3. While visualizing the complex data, the screens often stuck.
What problems is the product solving and how is that benefiting you?
Processing and visualizing of data got much simpler with Amplitude analytics. It also helps to design dedicated boards with respect to the individual teams.
Recommendations to others considering the product:
If you are keen on product analytics and are deriving inputs from your data team then Amplitude is the best tool to keep track of the product analytics.
Amplitude is a good tool but has your limitations.
What do you like best about the product?
Customer Support is beneficial, in special Monique Dilonga. She is awesome!
What do you dislike about the product?
The limitations in notebooks and it is not possible to upload any database like Power BI.
What problems is the product solving and how is that benefiting you?
Notebooks creation in order to share technical documentation;
Understand customer behaviour on BEES Products
Understand customer behaviour on BEES Products
Amplitude customer experience is stellar
What do you like best about the product?
I have been using Amplitude for about a year now. I had a couple of years of web analytics experience prior to using Amplitude but with a significant number of years of break in between. What I immediately liked about Amplitude was how intuitive their product was to use. I did not experience any significant bumps in the process of learning Amplitude and learned quite a bit about the whole product analytics space since I started using it. Their documentation is excellent, easily accessible, embedded within the product and with a good search functionality.
Another set of features that I like is Data Governance. It helps to have always available a comprehensive outline of what data you have, and add documentation to data directly so that business users can better understand what each data element represents.
But, most of all, I like the whole Amplitude team and how dedicated they are to customer's success. First, Amplitude support is very easy to contact from within the product and very responsive. Second, Amplitude customer success team rocks. They are very proactive in anticipating your needs, and they invest time in thinking about how their product can be used better in advancing your business to produce better business outcomes.
It would take me a lot more space to describe numerous other things that I like about Amplitude product and Amplitude team.
All in all, I highly recommend Amplitude product and Amplitude team to any organization that needs a good understanding of how their customers interact and use their products. Amplitude team shines in showing that they care about your business.
Another set of features that I like is Data Governance. It helps to have always available a comprehensive outline of what data you have, and add documentation to data directly so that business users can better understand what each data element represents.
But, most of all, I like the whole Amplitude team and how dedicated they are to customer's success. First, Amplitude support is very easy to contact from within the product and very responsive. Second, Amplitude customer success team rocks. They are very proactive in anticipating your needs, and they invest time in thinking about how their product can be used better in advancing your business to produce better business outcomes.
It would take me a lot more space to describe numerous other things that I like about Amplitude product and Amplitude team.
All in all, I highly recommend Amplitude product and Amplitude team to any organization that needs a good understanding of how their customers interact and use their products. Amplitude team shines in showing that they care about your business.
What do you dislike about the product?
There is a lot that Amplitude can improve. For example, they could bring in some more visualizations available in other analytics software. Although quite easy to build, dashboards could be richer in terms of options. Amplitude also may want to think about extending their analytics capabilities to be securely but more easily shared with outside customers or embedded within the product. This can be quite critical for B2B and B2B2C businesses that see analytics as big value add to their business. Amplitude team is quite good at listening to their customers and does not shy away from recognizing when they have product gaps so I am confident that their product will improve.
What problems is the product solving and how is that benefiting you?
We have a portfolio of Point-Of-Sale products that allow our customers to use features of our comprehensive travel distribution platform. Amplitude helps us understand how our customers use our PoS products and monitor our business's health. The insights we derive through Amplitude help us understand which of our product features are important to our customers and how to improve them. We plan to advance further how we use Amplitude to make our product planning and investment more effective, efficient, and in line with our customer needs through data. Amplitude already has many features we have not used but plan on using in order to derive deeper insights and accelerate the business transformation we are currently going through.
Satisfied customer with one request
What do you like best about the product?
Easy and quick access to data visuals and trends. Low processing time while processing a large amount of historical data. In-built analytical calculations.
What do you dislike about the product?
Documentations or online courses should be made available to the analyst based on the business domain (C2C, B2C, B2B etc). Novice analysts would benefit from the documentation around what kind of problems does each product feature solves.
What problems is the product solving and how is that benefiting you?
Questions around Product/Feature Adoption, Engagement, Path, and funnel analysis? It is easy to create and save cohorts or segments; these can be used again for multiple studies. Amplitude Notebooks come in handy to document the product roadmap for the year and related data around those releases in the same place.
Recommendations to others considering the product:
Evaluate and Instrument this product only after you understand use cases and important KPIs
Use Amplitude to amplify work
What do you like best about the product?
Chart and user history make it easy to use
What do you dislike about the product?
User journey differs with different parameters. If I search a user normally, I get a single record, but if I make an advance search it I may get multiple records for the same user.
What problems is the product solving and how is that benefiting you?
I check the user's history by searching subscription/error logs and then get them fixed. I also use the Chart option to find the count impacted on users.
Quite convenient
What do you like best about the product?
How seamless it is to create charts, build up metrics, dashboards, reports, and almost real-time see what's happening within your app and take actions upon that information. It is really easy to make quite complicated metrics or visualizations (such as retention, funnel analysis, to give a few examples) in just a few clicks.
What do you dislike about the product?
The inability to build cross-apps reports. If you have more than one app, you have to manage each app as a different project, and your charts and reports can only include just one app at a time. Also, it is not so flexible when it comes to building graphs or adapting them into your branding. The alert system is not the greatest, has many limitations and is not clear on what to adjust to make it possible to set up an alert.
What problems is the product solving and how is that benefiting you?
Having track of lots of different metrics and variables. For experimentation purposes is also the best ally, allowing to keep track of all the key performance points in one single dashboard.
Amplitude is the go-to app to quickly verify your assumptions from quantitative user behavior data
What do you like best about the product?
- Funnels
- Dashboards
- Ease to create graph
- Dashboards
- Ease to create graph
What do you dislike about the product?
- Hard to check the reliability of data
- Deep investigation requires good understanding of data concepts
- Deep investigation requires good understanding of data concepts
What problems is the product solving and how is that benefiting you?
- Investigating bugs and conversion drops on the go
- Easily getting trends on user behavior during product research
- Measuring success of releases
- Easily getting trends on user behavior during product research
- Measuring success of releases
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