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Reviews from AWS customer

5 AWS reviews

External reviews

2,768 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Information Technology and Services

Great tool to learn about our users

  • August 18, 2020
  • Review provided by G2

What do you like best about the product?
I love being able to test hypotheses about our users and features and also glean insights I wouldn’t have guessed otherwise
What do you dislike about the product?
The table at the bottom of retention analytics changes a bit every time I check on it so I’m not sure which numbers are actually accurate
What problems is the product solving and how is that benefiting you?
Where users are dropping off and the user paths they typically take; this has allowed us to work on improving the steps where users typically drop off in the funnel
Recommendations to others considering the product:
Provide more chart types


    Jorge L.

Our main analytics tool

  • August 18, 2020
  • Review provided by G2

What do you like best about the product?
The most useful feature of Amplitude is the ability to be able quickly query the data from the web dashboard in a multitude of ways
What do you dislike about the product?
When building complex graphs it automatically reloads after each change making it slow. It would be better to have a toggle to be able to turn off the auto reload and have a "Graph" button to build the graph after changing all options.
What problems is the product solving and how is that benefiting you?
Amplitude helps us solve two problems:
1) Understand our users' behaviour in the game.
2) Calculate LTV for different cohorts of users.
Recommendations to others considering the product:
It has a learning curve that you need to go through before getting most of Amplitude. Don't get discouraged and read the tutorials from their site


    Dragos N.

Flexible, easy to use and integrate

  • August 18, 2020
  • Review provided by G2

What do you like best about the product?
Amplitude allowed me to create my own user flows and journeys and implement analytics in my app very easily.
What do you dislike about the product?
The initial setup of graphs and interpretation are not easy to understand for beginners.
What problems is the product solving and how is that benefiting you?
Understanding the number of users for my app, their demographics and what features are being used, while respecting their privacy.
Recommendations to others considering the product:
Definitely give it a try, the free trial gives you plenty of events to track and analyse.


    Mateo B.

Its easy, free for a starting point, its gonna do fine until de company grows a lot

  • August 18, 2020
  • Review provided by G2

What do you like best about the product?
It has a lot of tools for analysis of data, as well to get insights of customer behavior
What do you dislike about the product?
When you reach a certain threshold you have to pay, and the price gos from 0 to thousands
What problems is the product solving and how is that benefiting you?
Data driven product changes, user funnels to grow our KPIs
Recommendations to others considering the product:
Careful with data as you can't delete historical data


    Fritz C.

Amplitude wins on Usability and Design

  • August 18, 2020
  • Review provided by G2

What do you like best about the product?
Amplitude has amazing Funnel and Cohort view functionality. I also like the way that you can create custom groups of events in the case where there is a place in your app where multiple actions can be made. This allows you to see a funnel flow in a continuous fashion without having to add multiple funnels together.
What do you dislike about the product?
I don't like that the funnels are limited to 90 days. Many events happen outside that window, therefore 90 days insufficient in many cases.

I also don't like that there is no way to segment a certain event step by a user property. It would be much easier to be able to break down funnel steps by actions made by folks with a certain user property.
What problems is the product solving and how is that benefiting you?
I'm solving an issue where I need to understand what my users are doing within my app to understand where I can improve on usability and ultimately convert users to subscribers. There are many benefits, as I can understand what flows and actions are closely aligned with users who eventually convert and drive revenue to my app.
Recommendations to others considering the product:
Amplitude is the premier platform for Mobile App Analytics, it also enables your entire firm to be data enabled.


    Abhinav B.

Amplitude not only shows me what I want to know, it reveals what I didn't even think to ask.

  • August 18, 2020
  • Review provided by G2

What do you like best about the product?
Very intuitive to setup and use. I can easily figure out ways to construct what I want to find out.
What do you dislike about the product?
I'm very happy with this as compared to other tools like Mixpanel. Nothing to dislike
What problems is the product solving and how is that benefiting you?
We're using it to track usage metrics, understand our customers and their behaviour. We can run experiments, see what works and then scale it up.
Recommendations to others considering the product:
Use it without a second thought.


    Real Estate

So much better than the competition!

  • August 18, 2020
  • Review provided by G2

What do you like best about the product?
Amplitude makes product analytics so much easier than Mixpanel does. Accidentally start a report in Event Segmentation but actually meant to create a Funnel Analysis report? You can switch and your query CARRIES OVER 🤯. You get so much more for free, which is great for start-ups that don't have budget yet (like where I work). It is also so much easier to learn because the selectors are all the same. I really can't say enough about using Amplitude over its competition.
What do you dislike about the product?
It's really hard to think of anything I dislike in Amplitude. Frankly if anything, I wish we had the budget to purchase cohorts so it would be so much more powerful, but that is the life at a start-up.
What problems is the product solving and how is that benefiting you?
I primarily use Amplitude to track tests that I've been running and identifying drop offs in our sales channel. I am able to be so much more nimble with Amplitude versus waiting for a data analyst to set up a report for me.


    Marketing and Advertising

Great Platform for Insight on Data

  • August 18, 2020
  • Review provided by G2

What do you like best about the product?
I like that everything is customizable and is condensed in coherent view
What do you dislike about the product?
Nothing that I've seen that I disliked so far
What problems is the product solving and how is that benefiting you?
I used this platform to alert me how my customer usage is going on a daily, weekly, and monthly basis. This helps to understand my customer's health score and to reduce churn to understand my customer's behavior and overall performance
Recommendations to others considering the product:
Great tool to get a overview of your account and activity - easily customizable to see different dashboards and manage all activity


    Newspapers

Awesome, easy to use, answers all my data questions About our mvp

  • August 18, 2020
  • Review provided by G2

What do you like best about the product?
It was very fast for our engineer to set up & like I said before answers all my questions at the speed of thought
What do you dislike about the product?
I use the new chart to explore a lot, and don’t often save the chart I made - this experience could be improved
What problems is the product solving and how is that benefiting you?
Learning how customers sign up and use our product. I have realised what not to focus on


    Nathan R.

Could not live without Amplitude for Product Analytics

  • August 18, 2020
  • Review provided by G2

What do you like best about the product?
The charts are easy to manipulate, allowing me to segment users and answer ANY question about ANY user group for our product team in a matter of minutes.
What do you dislike about the product?
I have no complaints. Even when I do have a minor confusion point, their support articles are world-class and their support team is extremely quick to reply.
What problems is the product solving and how is that benefiting you?
We use Amplitude Analytics for mobile app product analytics and regularly discover trends in user behavior that inform our product updates.
Recommendations to others considering the product:
Using Amplitude will be the best decision your product team ever makes. We rely on these charts and dashboards to consistently ship the features users want, and have achieved amazing growth thanks to Amplitude.