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Reviews from AWS customer

5 AWS reviews

External reviews

2,763 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Ahmad K.

Powerful and comprehensive cross-platform analytics tool, but needs a mobile site/app for monitoring

  • August 19, 2021
  • Review provided by G2

What do you like best about the product?
The setup process is easy, and we benefited from the Startup Plan which gave us our first year of the paid plan for free. It's easy to create charts of all types and it really helps our product team have a high visibility of what our customers are doing.
What do you dislike about the product?
I wish there was a mobile app so I could easily monitor analytics on the go. That would help me stay aware of any unusual fluctuations and be able to share analysis with my team when I'm not at my desk. I also feel that it needs a way to dig deeper into the event properties. Right now, I can group or filter by properties, but there's no way to see an event stream with all the properties for that stream so that we can develop a clearer understanding of the details about how users in aggregate are using a particular feature. Amplitude also doesn't have great support for arrays in event properties, so we can't for example see the multiple specialties that users are searching by in an easy way.
What problems is the product solving and how is that benefiting you?
We are able to give most of our team, who are not data experts, visibility into what customers are doing and what drives adoption, retention, and growth. That allows us to move faster with decision-making and base our decisions on what users are really doing.


    Consumer Services

Simple but a powerful tool

  • August 19, 2021
  • Review provided by G2

What do you like best about the product?
It is simple and easy to learn. There are a lot of video tutorials to learn from. You can collaborate with your teammates easily and share your charts within your team/organisation.
What do you dislike about the product?
It can get slow sometimes and the charts have to be reloaded.
What problems is the product solving and how is that benefiting you?
I use Amplitutre analytics for different things like for CLTV, for analysing the prices and etc


    Information Services

Data Product Manager's review of amplitude.

  • August 19, 2021
  • Review provided by G2

What do you like best about the product?
We like Amplitude because it is very comprehensive and allows handling many usecases; it looks like it was built based on feedback and customer requests as it answers daily issues. We love the monitoring emails, which allow us to be updated on any irregularities and problems in the data.
What do you dislike about the product?
Pricing is high, especially for event amounts. Since organizations are becoming more and more data-oriented we aspire to save as much info as possible, and Amplitude forces us to be selective with the events we define because otherwise, we would have to pay for a big load of events.
What problems is the product solving and how is that benefiting you?
Collecting events from our UI for our Products to store in our Data Warehouse. Basic or ad-hoc analysis by Product Managers and UX Designers. QA and testing of events being developed.


    Amélie W.

A good product for product managers

  • August 18, 2021
  • Review provided by G2

What do you like best about the product?
I like the ability to create custom reports and easily understand how users use your products.
What do you dislike about the product?
The gap between the free and the paid version.
What problems is the product solving and how is that benefiting you?
Understand how users use your products. Better prioritize the roadmap.


    Andreas L.

Excellent analytics but with major taxonomy pains

  • August 18, 2021
  • Review provided by G2

What do you like best about the product?
All analytics is quite easy to use and you can really analyse a lot of different things - generally you are only limited by your event structure
What do you dislike about the product?
The only way to get anything out of Amplitude is by having a good event structure and that depends hugely on developers - which is a massive blocker
What problems is the product solving and how is that benefiting you?
Understanding how users interact with product recommendations - it was an easy way to get visibility quickly
Recommendations to others considering the product:
Amplitude is a tool to analyse your product - if you don't have clear goals or skills to actually carry this out, you will be wasting your time


    Consumer Services

powerful and easy to use

  • August 18, 2021
  • Review provided by G2

What do you like best about the product?
When you get the hang of it it is pretty easy to use
What do you dislike about the product?
A bit pricy for companies that are just starting to discover the power of product analytics
What problems is the product solving and how is that benefiting you?
understanding of how our users are interacting with our products and where our biggest opportunities lie


    Danylo Z.

Pretty handy, lacks some basic features and simple explanations of some complex features sometimes

  • August 18, 2021
  • Review provided by G2

What do you like best about the product?
Personally, I, as a product monetization manager, use funnels and event segmentation (mostly group by + horizontal bar) charts. Also, dashboards are pretty useful
What do you dislike about the product?
I would like to recommend you:
- to improve dashboard UX: add a categorization feature (a simple divider + label would be enough), add some metrics on the dashboard charts (there is a feature for this, but sometimes it is unavailable - when I break my funnel down, for example)
- to add a row sum for an event segmentation chart - it's ridiculous that there is no such an option
- explain how do time filters for "performed and event" conditions work in the user segmentation module
What problems is the product solving and how is that benefiting you?
I use it for analytics to gather valuable insights. This question is pretty obvious though


    Adarsh R.

Amplitude free tier is a cool Analytics tool for Startups from adarsh.ramakrishna@grabacon.com

  • August 18, 2021
  • Review provided by G2

What do you like best about the product?
Easy to use interface, Access to customer behaviour data
What do you dislike about the product?
Too early to dislike since we just started using
What problems is the product solving and how is that benefiting you?
Engage customer, Identify patterns in Customer behaviour


    Computer Software

Amplitude is great, but not as intuitive as I would like

  • August 17, 2021
  • Review provided by G2

What do you like best about the product?
Amplitude is excellent for visualizing trends in user behavior quickly.
What do you dislike about the product?
The information often feels to be inconsistent, probably because it's an event-based platform.
Also, sometimes I find it hard to find out how to visualize a conceptual idea I have.
What problems is the product solving and how is that benefiting you?
Measure Monthly Active Users.


    Camilo S.

I would love to get an onbording by amplitude organization per se

  • August 17, 2021
  • Review provided by G2

What do you like best about the product?
Current leading Product Analitics platfrom
What do you dislike about the product?
Quiete confusing to implemet for developers
What problems is the product solving and how is that benefiting you?
Better insights and better analytics for Product teams