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Reviews from AWS customer

5 AWS reviews

External reviews

2,767 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Arianna S.

Easy-to-Communicate Insights = Better Decisions

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
I love the Event Segmentation + Notebooks features. It makes it so fast to explore data quickly, find the chart that communicates a relevant insight, then add it to a Notebook for sharing, monitoring, and socializing a decision or progress.
What do you dislike about the product?
I might underuse the tools -- the exploration I do is high-level because we are a startup, so some of the highly detailed or complex capabilities might just not be necessary for my use cases.
What problems is the product solving and how is that benefiting you?
It is super easy to communicate about analytics, even with people who are not data-savvy. It also anticipates issues + can forecast to give us a picture of what will happen in the near future.


    Entertainment

Amplitude makes customer event analytics accessible to all

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
- Proactive support team
- New governance product makes it easier to manage events
- Data descriptions can include pictures and surfaces when you hover on any data point
- Intuitive charts for product managers and marketers
What do you dislike about the product?
- Price point demands company adoption
- Implementation is more difficult when use Segment to send events
- The experment feature is more difficult to use with Segment as well
What problems is the product solving and how is that benefiting you?
- Fast, easy access to event data
- Makes event data analytics intuitive and accessible for anyone at the company and therefore relieves the bottleneck that often lies on the data science team


    Information Technology and Services

Product manager

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
Self-service debugging, analytics. I can get answers to my questions without waiting on the data team to tell me. This makes my work much faster.
What do you dislike about the product?
Nothing I can think of. It's been helpful for me.
What problems is the product solving and how is that benefiting you?
It allows me to answer product questions to understand scope of an issue, and how customers are behaving given certain conditions that Incan filter on. We care a lot about new vs existing customer behavior and it's easy to apply that lens with Amplitude. It's also been helpful to identify issues (an event issue vs production issue).


    Lana P.

Very useful, Experiments UI could be better

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
Very easy to set up from a dev's perspective and works really well.
Love the User Lookup mode where you can see the behaviors of specific users in one place.
What do you dislike about the product?
Experiments UI could have a better UX. I find UX pretty confusing. Also, since people of various backgrounds are using experiments, a little bit more explanations are needed on the UI (For example, what is Assignment vs Exposure, etc, etc)
Everything there is pretty technical, so in our usage, we notice many people not being able to grasp all the things about it.
What problems is the product solving and how is that benefiting you?
We now have a much better understanding of how users behave.
Running experiments have been a major for us, as well


    Barbara P.

Intuitive, and as deep and detailed as you design your experience.

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
The flexibility to build what I want to know and to which level of detail.
What do you dislike about the product?
The level of customisation on the charts can be improved.
What problems is the product solving and how is that benefiting you?
Understanding content consumption in our product. That helps us improve features create new journeys and understanding what content is working


    Joshua V.

Powerful analytics tool for visualisation customer journeys

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
I like being able to build out customer journeys and being able to pinpoint areas to address and optimise the product. I particularly like the user look up function which I have recommended to other members of the team to get used to Amplitude and the naming conventions of the metrics by going through specific customer journeys themselves.
What do you dislike about the product?
Some chart features can be problematic to use when they are first introduced, with small discrepancies in the data. This could be tackled with training or useful documentation when a new feature is introdcued so users have a full understanding of how to use it.
What problems is the product solving and how is that benefiting you?
Amplitude Analytics is showing us more about our product and we are also learning more about users that use both of our apps and being able to understand that behaviour will be extremely beneficial in the future.


    Oil & Energy

Amplitude makes product analytics quick and easy!

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
The UI and functionality make building dashboards quick and efficient.
What do you dislike about the product?
Key drawbacks for me:
- Lack of flexibility when using formulas
- No visualisation options when using Amplitude SQL
What problems is the product solving and how is that benefiting you?
Amplitude Analytics is making high-level usage tracking easy to monitor and share with wider stakeholders.


    Internet

It's an amazing analytics tool

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
Great feature to visualise the data and detail of capturing the events.
What do you dislike about the product?
Nothing as of now, everything seems to be in place
What problems is the product solving and how is that benefiting you?
It solves the analysis of user journey on a day and lifetime and helps us identify the happy and irritating moments of any user.


    Eduard V.

I like amplitude because it helps to make dashboard easy and fast

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
it's pretty easy to use. I've adopted that program just in a few days. Also, Amplitude's FAQ helps me to understand how reports work (except retention report - I'm still not sure how it works)
What do you dislike about the product?
I don't like the way how retention reports. even after reading FAQ I still don't understand how it calculates the data and if I can trust that data to make decisions.
What problems is the product solving and how is that benefiting you?
Dive into analytics. It helps me to understand how users use our products, what is the growth points and which type of users we have. Also, we use it during A/B tests to compare the groups and make a decision.


    Financial Services

Very helpful tool

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
Able to create funnels and map out the users' journey through the app. This allows me to understand the pain points of our product.
What do you dislike about the product?
Can get extremely heavy at times and may require some time to load.
What problems is the product solving and how is that benefiting you?
Help to understand the user journey on the client side and to validate hypotheses on analysis. Also act as an additional data source for data validation.