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Reviews from AWS customer

5 AWS reviews

External reviews

2,763 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Prashant R.

Product analytics in single taps

  • August 10, 2021
  • Review provided by G2

What do you like best about the product?
It is really intuitive to use, varied chart types which provide one with all the required data visualization options and track user behaviour.
What do you dislike about the product?
No addon to write custom queries while setting up charts, Integration into the systems takes some time, dev support needs to be more efficient
What problems is the product solving and how is that benefiting you?
We are using it for all our analytics needs, such as Product usage, adoption, and consumer action tracking. It becomes convenient to set up analytics and enable non-tech persons to use its functionalities.
Recommendations to others considering the product:
It is the ideal tool for those who want to understand their users better without getting into complicated analytics tools.


    Ian M.

great product analytics platform for PMs

  • August 10, 2021
  • Review provided by G2

What do you like best about the product?
Amplitude is amazing both for ad-hoc queries and data discovery, as well as real-time dashboards.
What do you dislike about the product?
Custom metrics creation is clunky; pinning functionality is very limited; moving charts around on existing dashboards throws off formatting and is hard to fix.
What problems is the product solving and how is that benefiting you?
Understanding key conversion funnels (signup), tracking user paths; measuring ongoing product engagement.


    Joanna J.

Great tool to observe user flow and behavior

  • August 06, 2021
  • Review provided by G2

What do you like best about the product?
Amplitude is really easy to use, which is important since it collects tonnes of events. I love the dashboard view where I can just glance at it and see the user trends this week or month. It's never been easier for me to create really in-depth reports. One of my favorite features is the ability to add information about releases. This allows me to monitor whether or not a particular release is having an impact on our users.
What do you dislike about the product?
It would be really great if I could switch from the user view to the view of the entire client company. Maybe I just do not know how to do that.
What problems is the product solving and how is that benefiting you?
When I publish some improvements to the app, I can check how it works and if our users benefit from it.


    Computer Software

Best solution to boost your mobile app

  • June 30, 2021
  • Review provided by G2

What do you like best about the product?
Amplitude is an all-in-one solution to track user activity, have a complete analytic pack, analyze the user behaviors and boost your startups. The Retention Analysis and also Lifecycle are two game changer features for early stage startups, which you could use to measure the performance of your key features on the app and improve the user experience.
What do you dislike about the product?
Although they have every key metrics and chart to measure the app function, it's not 100% user-friendly. You should spend plenty of time on their documents and tutorials to find out how to work with them.
What problems is the product solving and how is that benefiting you?
We are using amplitude to measure user retention, which is more accurate compare to other analytic tools. Also, we use it for our A-B testing to find out which features on the app are more popular in different countries.


    Igal R.

Great tool for creating your own dashboards without the help of BI teams!

  • May 16, 2021
  • Review provided by G2

What do you like best about the product?
I love how easy to use the product is. Everything is clear and pretty self-explanatory. I was able to create a dashboard in minutes.
What do you dislike about the product?
I don't like the fact the dashboards automatically save after every change. I would have preferred the original would stay saved, and only if I choose to could I override it.
What problems is the product solving and how is that benefiting you?
I am creating my own dashboards without the use of external resources and teams. It makes it easier to run campaigns quickly and measure quickly.
Recommendations to others considering the product:
Connect to an external data source and don't rely only on the built-in data points.


    Information Technology and Services

Easy to learn, clearly the best tool to better understand the brakes in use

  • May 14, 2021
  • Review provided by G2

What do you like best about the product?
- Nice and simple interface
- Funnel monitoring
- Advanced segmentations
- Many charts available even for free
What do you dislike about the product?
- Necessarily requires an event management tool because the one available in the free version is not sufficient
- It is often difficult on the charts to see the releases although the option is checked
- Cannot use the cohort tool with the free plan
What problems is the product solving and how is that benefiting you?
- Understanding of problems related to use on all user journeys
- Ability to understand what users do when they do not achieve the goal
- Ability to extract users in the bit to identify them and conduct one-to-one interviews
- It is easy to plug Amplitude into other solutions such as Tableau or Branch


    Information Technology and Services

Great Free Tier

  • May 12, 2021
  • Review provided by G2

What do you like best about the product?
- free tier gives you unlimited data history
- as easy to use as any other product analtytics tools out there
What do you dislike about the product?
- a little slow to load and navigate
- sometimes the chart ui gets buggy and you need to refresh the page
What problems is the product solving and how is that benefiting you?
as an early stage startup, this helps us with many problems:
- understanding feature adoption
- analyzing onboarding funnels and identifying targets for improvement
- segmenting users and viewing their behavior
Recommendations to others considering the product:
super useful for mobile app product analytics. This is hooked into all of our apps and honestly we would have lots of problems without it.

also the free tier restriction here of not being able to create dynamic cohorts is kind of annoying, but can be mostly worked around with the right identify calls

however, not great for web analytics. we did hook this up to our marketing website too, and there are better tools out there for web analytics


    Computer Software

Great tool but nothing can be done for historical data!

  • May 12, 2021
  • Review provided by G2

What do you like best about the product?
The ability to query the events without going to the product database again and again.
What do you dislike about the product?
The inability to have historical data get the timestamps we want to give them.
What problems is the product solving and how is that benefiting you?
Static and behavioral cohorts. Benefits - got new insights


    Hector P.

The best tool for track users

  • May 11, 2021
  • Review provided by G2

What do you like best about the product?
Capacity to add events with data and later filter through those data, a wonderful guide to integrate into your app and has a very good sharing dashboards systems
What do you dislike about the product?
Sometimes the info is receive duplicated and sometimes is no very intuitive
What problems is the product solving and how is that benefiting you?
Know where the user drop out on the principal funnel of the app, how users from different platforms convert and what are the products the client interact more with
Recommendations to others considering the product:
Try the free version, has plenty of events monthly to see is what you looking for


    Allister B.

I love the speed and flexibility in doing new charts & graphs

  • May 11, 2021
  • Review provided by G2

What do you like best about the product?
I like the ability to create different formats of graphs quickly and easily. Setting up dashboards are great and super handy.

I am new to the tech industry and amplitude has enabled me to provide real value to the company, and ultimately also to our patients!
What do you dislike about the product?
I would like to compare graphs side by side with different filters attached, but it not update them accross dashboards. This would be great for diving into why something has changed in a KPI we are monitoring. For example today I wanted to see why a CTR had increased after a certain day, so I kept filtering for users who performed X or Y. It would have been easier to compare if I could view the graphs simultaneously or overlapped.

The dashboards can be awkward to arrange, the drag and drop can be a bit difficult.

The most frustrating thing is that it's hard to remove or clear out old graphs. You can't delete graphs made by other teammates, and they just disappear into the history never to be used or found. They the search functions get cumbersome, especially when some people don't name well.
What problems is the product solving and how is that benefiting you?
We have noticed where drop off is happening enabling us to address it, been able to view our growth and compare to targets, seen how changes we make to the website or product affect our performance so we know if they work
Recommendations to others considering the product:
Amplitude is a powerful and flexible tool that lets you present data in a valuable way from the simplest cases to much more difficult problems