Amplitude Digital Analytics Platform
Amplitude AnalyticsExternal reviews
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good analytical pm tool
What do you like best about the product?
easy to pull info across different parts of the info I need, like cohorts and user path
What do you dislike about the product?
can't pull a pivot table and the chart data doesn't match the graph data, boo
What problems is the product solving and how is that benefiting you?
understanding how users are using the app, when, why, how, how often, where
Impressive Customer Support
What do you like best about the product?
Customer support has been A1 on every occasion. They get on the ball, solve it, and give you great additional information. All that while being genuine and friendly.
What do you dislike about the product?
Not much. Ampltude is still growing, so yeah there are some limits to the platform, but overall it's a very great tool.
What problems is the product solving and how is that benefiting you?
Automated dashboards for stakeholders is our main use. Some ad hoc stuff too, although half the time we use sql and python coding to get those results.
First analytic dashboard for me.
What do you like best about the product?
Very easy to use. I love the different views you have to read the data. The user "look-up" function is very useful for me. The standard user journey from product discovery to purchase is very complicated and it's more attractive to see it with amplitude. I very often use the funnel function too. I think it's the best functionnality of the tool.
What do you dislike about the product?
Sometime it could be complicated to mix user property and event property... I also I have a little problem when I switched from Zendesk connect to Braze, when I discovered that if I want my cohort to be automated to Braze it was a premium option...
What problems is the product solving and how is that benefiting you?
I know my app user behaviors better. In this way, my A/B test have a real meaning and I can take real business decision with analytics. Also the fact that I can connect amplitude with Zendesk, Braze is a perfect way for me to handle crm management.
Recommendations to others considering the product:
I think you can choose amplitude without a problem if you want a simple solution for reading data that may seem complex at first. Make a funnel, follow the behavior of a single user, identify friction points on our app, follow ab tests, everything is possible. This is my first analytics tool and I know I would have a hard time switching to another tool right now. The use of the API is simple and allows management of events with all third parties very simplified.
Amazing easy-to-use analytics platform
What do you like best about the product?
Excellent tool for monitoring events and errors that facilitates product analysis, including detailed measurements. I like that it has several templates and graphs with which it is possible to represent all the information and data. It is a software for data analysis, easy to use that provides a variety of tools to segment the data, it is simple to manage the information and do all the work. With Amplitude, I can get information and insights in seconds, and it also has a clean and easy-to-use user interface.
What do you dislike about the product?
I have no major complaint with Amplitude, in general the user interface is quite simple. The user interface is not very user friendly and the graphics are not very customizable, I wish there were more instructions or even illustrations for users to handle the breadth easily.
What problems is the product solving and how is that benefiting you?
Amplitude has really been a practical tool, as a tool it has allowed me to quickly determine who are the activated users, the advanced users, the embedded users. It facilitates project management in all aspects, from delving into a user to solve problems to telling a story with analytical images and comments, it has allowed us to obtain information about the functions that our clients use the most and visualize their journey through the application to plot and quantify the entire user journey.
Recommendations to others considering the product:
I love this software as it is the best product I have used for reporting, it is very powerful and completely ideal for designing. It is one of the best programs I have ever tried!
Great user behaviour and product analytics software for product-led growth startup
What do you like best about the product?
- Easily set up Amplitude via Segment
- Can debug the setup and user profile at ease via user lookup feature
- Formula is a very handy feature to build calculated metrics
- An essential tool to track and analyse leading metrics on top of lagging metrics in other BI software.
- Good for tracking and analysing key metrics as well as experiments and A/B testings.
- Can debug the setup and user profile at ease via user lookup feature
- Formula is a very handy feature to build calculated metrics
- An essential tool to track and analyse leading metrics on top of lagging metrics in other BI software.
- Good for tracking and analysing key metrics as well as experiments and A/B testings.
What do you dislike about the product?
I don't like the fact that a new URL is generated whenever I edit an existing chart. There is no analysis mode where I can just quickly change the visualisation type, timeframe other setting without having a new URL generated and saved in my workspace. This clutters my workspace a lot.
What problems is the product solving and how is that benefiting you?
- Track, identify and analyse winner for any experiment and A/B testing
- Identify what is driving growth for the startup
- Democratised analytics for the growth team
- Reduced growth feedback loop from months to weekly
- Identify what is driving growth for the startup
- Democratised analytics for the growth team
- Reduced growth feedback loop from months to weekly
Easy way to track data
What do you like best about the product?
There are many customized settings that you can set up based on your needs. Personally I like funnel the best, because it provides the average time information. Generally, I think the graphs are very helpful, easy to read and can be transferred to different types of graphs. Although I haven't used the premium feature because we haven't paid for it, I say persona could be my favorite feature if I try it someday.
What do you dislike about the product?
The most helpful features are not free, like persona, user cohort, path finder. Also, it was a bit difficult for me to understand how to use Amplitude. I read the guide of amplitude so many times and not even sure I understand thoroughly. I wish there are more instructions or even with illustrations for users to handle amplitude easily.
What problems is the product solving and how is that benefiting you?
Track the user journey of each individual. Also, the funnel feature is very handy. I like to set up many funnels to see how users convert.
Recommendations to others considering the product:
There are many useful features like the funnel, stickness and user segmentation. If you are willing to pay a little more, you can even acquire the best feature like persona, user cohort, etc. I think those are very helpful to user researchers, data analysts and project managers.
I can see what my users are doing in my App
What do you like best about the product?
1) Cohorts and ability to make funnels
2) Ability to view user insights
2) Ability to view user insights
What do you dislike about the product?
1) I cannot set an alerts for my charts
2) I cannot automatically restore my cohorts
3) I make a lot of charts and they all save even if I don't need it
4) I have to save backend events in another project because if I save them in my, amplitude thinks that users make these events and count as user has visited an app
2) I cannot automatically restore my cohorts
3) I make a lot of charts and they all save even if I don't need it
4) I have to save backend events in another project because if I save them in my, amplitude thinks that users make these events and count as user has visited an app
What problems is the product solving and how is that benefiting you?
Product Analytics (for iOS app), bot analytics, acquisition analytics (partly)
Recommendations to others considering the product:
It's a very good platform to find how your users behave in you App and to show this data to all your colleagues
Great product analytics tool for startups
What do you like best about the product?
I love the ability to customize dashboards so I can visually see our product analytics in one place.
What do you dislike about the product?
There are a lot of bells and whistles—which is good, but it was a steep learning curve for me to pick up all the ins and outs of the product. I think that is just par for the course when it comes to a robust analytics tool like this.
What problems is the product solving and how is that benefiting you?
We use Amplitude to help us drive product-led growth. Anything from monitoring user onboarding, retention, engagement and even custom charts for monitoring actions taken on our public website.
Recommendations to others considering the product:
Be patient, the ramp up and effort put into learning the product and customizing it into your product is well worth it!
Best tools to monitor your app analytics
What do you like best about the product?
Besides the basic analytics and metrics that lot's of similar tools provide, Amplitude helps me to discover behavioral layer of my users. I could measure user stickiness, lifetime cycle and user behaviors in different features of my app. It was really easy setup and best choice for early stage and growing startups with up to 10M events, Free of charge, per month.
What do you dislike about the product?
While it's easy to setup but generating required reports is a time-consuming task. You should invest several hours of your time to read and watch tutorials. The dashboard is not smooth to work with and live user lookup events has a delay compare to other tools.
What problems is the product solving and how is that benefiting you?
I'm using Amplitude to measure user engagement, retention and behaviors on my app. It helps me to find the best features on the app and improve it, according to user actions.
Analysis and exhaustive monitoring
What do you like best about the product?
What I like most about Amplitude is its analytical tools to study the behavior of our users and clients on our website and application, in this way in the reports it provides us we visualize in detail all the aspects, about what draws your attention to the enter, the first thing they click or what they never see, in this way we take care of improving strategies that optimize the results in the development of our products and services, as well as the capture of potential customers. On a large scale it performs a real-time analysis, sends active and constant notifications about the analyzes carried out. With the A / B tests we verify that everything flows excellently and that the marketing strategies that we apply in our work are accurate and effective.
What do you dislike about the product?
Although it provides enough tools to understand the correct use of Amplitude features, some tools can be tedious to configure, such as event tracking or UTM tagging. It needs better updates in the user properties to be able to predetermine my preferences whenever I need it. Among other things, however, customer support has always been there to resolve any concerns.
What problems is the product solving and how is that benefiting you?
Amplitude has really been a practical tool, but with powerful functions. The analysis is thorough and details each interaction of the users of our applications, now it is easy to know our most outstanding features and not so much, to achieve a commercial balance and promote our product. As professionals we reach other levels, we improve the indirect relationship with our clients and help us to increase the quality of our service. With this, it should be noted that the benefits have been countless and that day by day even, it continues to be our star tool.
Recommendations to others considering the product:
Their analyzes are exhaustive, complete tools, perhaps somewhat complex to handle but nothing impossible. Adequate interface, detailed reports and a fast and fluid system.
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