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Reviews from AWS customer

5 AWS reviews

External reviews

2,761 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Happy Life A.

Excellent Product to Understand the User Journey

  • May 02, 2018
  • Review provided by G2

What do you like best about the product?
2 things that differentiate Amplitude from many other products
- Trends of the Funnels - that also split by Device, channel, Page type etc which shows where the trends are changing
- Typical User journey of any given case to understand what users clicked
What do you dislike about the product?
Timeline comparison isn't available on Amplitude to see the changes in trends over 2 or more time frames
What problems is the product solving and how is that benefiting you?
- The trend of Funnels helped us check if things went wrong on some page/ channel or device and corrective measures were taken impromptu
- The User journey helped us to figure out what deviates the User from achieving the desire Goals. This helped us improve conversion significantly.
Recommendations to others considering the product:
It's a very User friendly product, easy to set up and see reports/ dashboards.


    Rodrigo S.

Great tool that enables everyone to get involved with metrics.

  • May 01, 2018
  • Review provided by G2

What do you like best about the product?
1) The tool is super user friendly enabling everyone in our company to get involved with metrics

2) It's fast, making this great to answer business questions in a couple of minutes

3) We get new features regularly.
What do you dislike about the product?
Sometimes we need to do analysis with custom sql queries.
- example: statistical analysis of certain event (std, min, max)
- when want to use a different x-axis than time (example: user days since install)
What problems is the product solving and how is that benefiting you?
- Monitoring metrics
- analyzing user behavior
- controlling ab tests (we do final measurements with other tools)
- finding bugs (specially when we release new version)


    Sarah L.

Great for communicating analytics

  • May 01, 2018
  • Review provided by G2

What do you like best about the product?
It's easy to customize the visualizations to show the specific piece of information that you are looking for, which makes it easy to communicate with lots of different teams. Engineering wondering about the adoption of a new version? Product wondering if membership numbers are rising? Marketing wondering the effect of their latest campaign? Easy to share and easy to understand.
It is also the one place all of our platform data can be joined up. No more digging between Apple and Play Store and GA reports and attempting to join that data in a spreadsheet.
The product is also really dynamic in its ability to create Cohorts of users based on their specific actions and properties.
What do you dislike about the product?
When you are using this to aggregate data from several different sources or platforms, it can be difficult to ensure that all of those platforms are aligned and joined as expected in Amplitude. It seems as though their product team is working to find better ways to handle this outside of your own engineering teams efforts, but there always appear to be small errors in our data that go undetected.
What problems is the product solving and how is that benefiting you?
We are unifying our data in Amplitude, even using it to pull in info from other third parties that provide us with valuable attribution and messaging details for our customers. It is the one source of truth that our company has. This is a huge benefit when the team has a single place to look when we answer our business questions.
Recommendations to others considering the product:
Ensure that your CSM really helps you understand the details of implementation and ensures that you have a solid plan moving in. Errors during this stage can prolong the process of getting valuable data for some time.


    Computer Games

Quick and Easy

  • May 01, 2018
  • Review provided by G2

What do you like best about the product?
Amplitude provides an easy to understand platform to analyze and track lots of data. The different types of charts and formulas that you can use provide a robust way to visualize data points to show performance. Users should be able to pick up the program without much prior knowledge of such platforms.
What do you dislike about the product?
Basic queries can be easy, but more understanding of the tools may be needed to create specific analyses.
What problems is the product solving and how is that benefiting you?
We use Amplitude to track specific user behavior so we can better suit our products to their needs. It is easy to track tests so we can see what performs better. We have been able to make key decisions based on our findings from the data.
Recommendations to others considering the product:
It is useful to have some introduction to the platform by someone with prior knowledge.


    Entertainment

Overall a great product

  • May 01, 2018
  • Review provided by G2

What do you like best about the product?
The creation and sharing of customizable dashboards
What do you dislike about the product?
Propagation of data can take awhile. Leading to inaccurate info
What problems is the product solving and how is that benefiting you?
Monitoring product improvements and areas that are decreasing negatively. Instant actionable data that helps drive product decisions.


    Marcin B.

An insightful system that helps organise and work on huge loads of data.

  • May 01, 2018
  • Review provided by G2

What do you like best about the product?
The UI - once you get used to it, it's really easy to navigate around, though beginnings are a little bit rough. When you know your data, possibilites unfold.
What do you dislike about the product?
Sometimes you hit a border-case where you cannot group in specific usecase you are looking for - but the team grabs feedback and is really responsive, so I am hoping this will only get better :)
What problems is the product solving and how is that benefiting you?
We're working to see how our Customer Success Team actions affect our customers. Thanks to that we are able to improve and pivot if some campaigns do not bring results.
Recommendations to others considering the product:
Do give it a try. Once you get the data, it pays off.


    Financial Services

Best among its competition

  • May 01, 2018
  • Review provided by G2

What do you like best about the product?
Rich feature set & better onboarding process than competition
What do you dislike about the product?
UX could be a little better to augment my needs
What problems is the product solving and how is that benefiting you?
Amplitude helps us understand whether we're heading into the right direction for the product we're building.
Recommendations to others considering the product:
If you are looking for a event based data analytics platform, this is one of the best.


    Andrea E.

Discovering user's behavior by using amplitude

  • March 31, 2018
  • Review provided by G2

What do you like best about the product?
It is very easy to implement and to use.
What do you dislike about the product?
Probably the price, which could be lower
What problems is the product solving and how is that benefiting you?
Understanding how users use our applications and take actions in order to improve it


    Amélie B.

Perfect analysis software

  • March 17, 2018
  • Review provided by G2

What do you like best about the product?
This software includes beautiful charts that contain all the useful information you need for your projects. I like that we can analyze everything with this software and then know exactly what to do next in our project. The real-time reporting is very helpful and helps us get the feedback we need. This program has many features that allow you to understand everything you need to do, and the program itself is user-friendly and comes with instructions if you don't understand something. Additionally, customer support offers real help and quick responses.
What do you dislike about the product?
The pricing options are not attractive and do not offer features that would be worth the price.
What problems is the product solving and how is that benefiting you?
We use this software in our company to analyze everything and plan everything. It is amazing that we discovered this software because our company is now on the right track.
Recommendations to others considering the product:
Beautiful diagrams ... it will help you get the right feedback and options.


    Aurora M.

Provide what it promises

  • February 03, 2018
  • Review provided by G2

What do you like best about the product?
This platform helps you answer difficult questions for your product development strategy and also helps teams unlock the ability to use ideas to make a better product. It has many guides so that you can practice the product developments.
What do you dislike about the product?
It does not have social networks therefore it can not generate so much publicity and it gets few clients. You do not have a chat so you can contact bandages quickly.
What problems is the product solving and how is that benefiting you?
I was able to obtain good user data to improve the company's products and services.
Recommendations to others considering the product:
The website is secure, you can explore demonstrations and have modern equipment.