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Reviews from AWS customer

5 AWS reviews

External reviews

2,702 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Financial Services

Must-have for product analytics

  • August 27, 2024
  • Review provided by G2

What do you like best about the product?
Amplitude is amazingly easy to use and full of amazing features. I use it everyday to ensure I'm making the best decisions for our customers.
What do you dislike about the product?
Sometimes there are so many features, it's hard to keep track what you can do.
What problems is the product solving and how is that benefiting you?
- Measuring conversion
- Understanding customer behaviors and paths
- Identifying unexpected behaviors


    Sairam R.

Review on Amplitude

  • August 26, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use, Indepth analysis, Creating dashboards, Quick analysis, good customer support.
What do you dislike about the product?
Integrated with slack, but won't get alerts most of the time.
What problems is the product solving and how is that benefiting you?
Amplitude is a powerful tool which helps me in doing indepth analysis on the lot of problems. Few features like data table, cohort comparsion saves lot of time in doing analysis. Can create cohorts and user journeys without any fuss.


    Entertainment

Amplitude Analytics

  • August 25, 2024
  • Review provided by G2

What do you like best about the product?
Understand the user journey of users throughout the apps.
What do you dislike about the product?
Needs to have a more robust documentation. There are a lot of capabilities that go unnoticed since they are hard to find.
What problems is the product solving and how is that benefiting you?
Understanding user journey, tracking KPIs.


    Online Media

Best Consumer Analytics Tool In The Space

  • August 23, 2024
  • Review provided by G2

What do you like best about the product?
I've personally used various consumer analytics tools including Heap, Amplitude, and Mixpanel and had the best experience with Amplitude. The tool is intuitive, offers significant depth of insights and the product team launches improvements on a regular basis. For companies that don't have a sophisticated analytics stack, Amplitude could be a tool that helps take your capabilities from reporting to insights regardless of the size of your org. Highly recommend.
What do you dislike about the product?
More recently Amplitude has started offering new features only available under higher priced tiers. I work at a smaller organization and we often get priced out of features that we would find helpful.
What problems is the product solving and how is that benefiting you?
Amplide helps us get a better understand of how our consumers are engaging with and navigating through our product. Amplitude's biggest selling point for us is time to insights, which we believe are best in class.


    Online Media

An excellent analytics tool for online B2C

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
Amplitude Analytics is very stable and reliable and there are so many options to analyze data... when integrated with an automation tool the options are endless and such an integration is very simple (we did it with OneSignal).
The ongoing support from the Amplitude and from the community is also great.
What do you dislike about the product?
It takes a long time and a lot of experimentation before really mastering the tool
What problems is the product solving and how is that benefiting you?
Amplitude let's us analyze behavior of customers and leads, thus optimize conversion and retention funnels. It is also integrated with an automation tool so we define cohorts (or segments) according to user patterns and analyze the results of campaigns in Amplitude.


    Bryan Z.

Is crucial in driving key decisions and consistent growth by understanding our customers’ behavior

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
Amplitude Analytics has been instrumental in allowing us to perform detailed flow analyses, which help us identify improvement opportunities at every stage of the customer journey—whether it’s within the purchase funnel or other critical processes on our platform. By breaking down each step and understanding user behavior in depth, we can make informed decisions that enhance our overall user experience and drive continuous growth. This level of insight is invaluable for optimizing every aspect of our platform’s performance.
What do you dislike about the product?
One area where Amplitude could improve is by incorporating more advanced behavioral calculations—though this has been the only feature I’ve found lacking in my three years of use.
What problems is the product solving and how is that benefiting you?
Within the purchase funnel, we were able to achieve a 10% increase in conversions by thoroughly analyzing and identifying the specific stages where users tended to abandon their carts. By pinpointing the triggering events that led to this abandonment, we implemented targeted optimizations that effectively reduced drop-offs and encouraged users to complete their purchases.


    Financial Services

Good

  • July 25, 2024
  • Review provided by G2

What do you like best about the product?
Charts are nice and descriptive. I like segmentation charts
What do you dislike about the product?
A little tricky to get at the start. Can be more helpful
What problems is the product solving and how is that benefiting you?
It helps me track metrics


    Information Technology and Services

Extremely granular but at the same time easy to use and learn

  • July 24, 2024
  • Review provided by G2

What do you like best about the product?
When I first joined my team that uses Amplitude, I was a bit nervous because I'd never used it before. But it was so easy to learn!
What do you dislike about the product?
I feel like it can sometimes feel a bit "too powerful" and complex, making it hard to know how to do certain things (or get certain insights).
What problems is the product solving and how is that benefiting you?
Amplitude is helping me understand how to make decisions on my product.


    Carolyn C.

I have had a positive amplitude experience.

  • July 18, 2024
  • Review provided by G2

What do you like best about the product?
The ability to create in depth funnels has been the most helpful aspect of amplitude.
What do you dislike about the product?
The downside is that there are delays in user properties being updated. When launching experiments it is hard to get real time results right when the test begins to QA things are working as expected. Additionally it is hard to use user journeys since you cannot filter down on event properties.
What problems is the product solving and how is that benefiting you?
Solves why people are dropping off various funnel within the app. Solves how people are using certain features and sticking points where people are getting confused.


    Information Technology and Services

Transformative Insights with Amplitude

  • July 18, 2024
  • Review provided by G2

What do you like best about the product?
I've been using Amplitude for several months now, and it has significantly improved our ability to understand and act on user behavior data. The platform's intuitive interface and robust features have made it an essential tool for our analytics and product teams.
What do you dislike about the product?
Some of the more advanced features require a bit of a learning curve. More comprehensive tutorials and documentation would be helpful for new users.
What problems is the product solving and how is that benefiting you?
Detailed insights into user behavior, allowing us to track user journeys, identify pain points, and understand usage patterns. This information helps us make informed decisions about product improvements and feature prioritization.