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Reviews from AWS customer

5 AWS reviews
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External reviews

2,691 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Financial Services

Great tool to obtain insights about the way your users use your app

  • February 26, 2021
  • Review provided by G2

What do you like best about the product?
The event timeline and the way you can easily create charts and cohorts are great. It adapts very well to your needs.
What do you dislike about the product?
Setting everything up and learning can take a little bit of time. The learning curve is a bit steep, but it normal for a solution this complete.
What problems is the product solving and how is that benefiting you?
We can set up our KPIs and track them with Amplitude. It also helps us understand the main issues our users run into.


    Mónica Alexandra S.

Amplitude is an easy tool to visualize and obtain insghts of our users

  • February 26, 2021
  • Review provided by G2

What do you like best about the product?
Is easy to use, everyone can login and star to make and share charts.

Since we started using Amplitude all our team can easily access to data, and reduce the workload of our data team.
What do you dislike about the product?
Some features I want to try are available only for other plans, maybe they can push later the trial of other features once the customer knows more about what they can offer.
What problems is the product solving and how is that benefiting you?
Amplitude let us know which features are more used and see easily the user flows in our platform
Recommendations to others considering the product:
Try and test all the features that they have available in the free trial.

Set up a good naming strategy for all your curry and future events.


    Financial Services

Our team's most important analytics software

  • February 26, 2021
  • Review provided by G2

What do you like best about the product?
It's an extremely powerful and flexible platform for tracking how users interact with your product. An easy way to measure user retention. The freemium model is perfect for a company just starting out.
What do you dislike about the product?
It seems that Amplitude can't report the behavior of users who have ad-blockers on their browser.
What problems is the product solving and how is that benefiting you?
We use amplitude to identify friction points like UI problem, and to see whether successive versions of the product exhibit increased user retention.
Recommendations to others considering the product:
Definitely use it if you need to measure user engagement. It's the best software in it's category.


    Information Technology and Services

As a Product Manager, data is very important for me to make product decisions.

  • February 26, 2021
  • Review provided by G2

What do you like best about the product?
I leverage the events segmentation and funnel analysis the most. I think the flexibility to dissect things via event/user property filters is super valuable as well.
What do you dislike about the product?
It would be nice to be able to do more previous week comparisons in the Funnel Analysis vs just 1 comparison.
Also Usability Issue: In the charts, sometimes the bars are too small due to the numbers it's hard to focus on the pop -up modal.

Also I know there are more features with Amplitude and they are more confusing to use because I haven't been taught by someone about them. Would be nice to have better tutorials/onboarding
What problems is the product solving and how is that benefiting you?
Trying to understand user behaviour in my product via quantitative measures. Most important to me is to understand dropoffs, and trends I can derive via the events/properties that I've added.
Recommendations to others considering the product:
It's very valuable at dissecting your product and user funnel.


    Human Resources

Amplitude has very generous pricing compared to other products in the space.

  • February 26, 2021
  • Review provided by G2

What do you like best about the product?
Quickly analyzing data sent from Segment.
What do you dislike about the product?
They don't have good debugging tools for custom formulas. If you fail to write a good one, it just tells you "unable to load the chart"
What problems is the product solving and how is that benefiting you?
We needed a BI tool to visualize our product usage. The best thing about Amplitude is that it plays best with Segment.


    Insurance

Fast, flexible -- great insights

  • February 26, 2021
  • Review provided by G2

What do you like best about the product?
I like that Amplitude is able to give me insights into practically everything I could want to know about user behavior on my site -- way beyond what I can get with Google Analytics.
What do you dislike about the product?
I'm always uncovering new features and aspects of the tool -- maybe there could be more guidance in the interface so that I could uncover these earlier in my journey.
What problems is the product solving and how is that benefiting you?
Analyzing funnels, diagnosing problems, getting data on user journeys


    Health, Wellness and Fitness

The best analytic tool ever

  • February 26, 2021
  • Review provided by G2

What do you like best about the product?
Amplitude help me to understand the user’s behaviour in the app
What do you dislike about the product?
I don't have any dislike functionality there
What problems is the product solving and how is that benefiting you?
I don't have any problems


    Ryan T.

Great for real-time analytics

  • February 26, 2021
  • Review provided by G2

What do you like best about the product?
Ability to leverage our segment data to see our website performance and certain parts of our app in real-time
What do you dislike about the product?
Lack of ability to use segment event properties to build segments by users
What problems is the product solving and how is that benefiting you?
Real-time view of our application funnel for our product and website


    Jordan C.

The Best Analytics Platform

  • February 26, 2021
  • Review provided by G2

What do you like best about the product?
By combining Amplitude with Segment, we're able to get a full picture of our entire business performance in one place.
What do you dislike about the product?
Nothing that I can think of at the moment.
What problems is the product solving and how is that benefiting you?
Getting real time analytics to inform quick marketing and business decisions.


    Real Estate

Great Product! Easy to gather insights

  • February 26, 2021
  • Review provided by G2

What do you like best about the product?
The best thing about amplitude is how easy it is to build charts, funnels, add new events, and customize events. When we release new products it makes it very easy to combine certain events if something changes, gets added, or removed.
What do you dislike about the product?
I dislike the cost of the upgrade. 30-40,000 seems like a TON of money on something you may not be able to get back in returns. It was great having the 3 month trial but wish other trials happened more.
What problems is the product solving and how is that benefiting you?
First month churn, user engagement, best conversions. We have benefited a lot on understanding the best funnels are users are doing to complete a purchase. Also what areas we need improvement based on engagement and other areas we can relax on since engagement is low.
Recommendations to others considering the product:
Make sure you give this tool a chance! The Freemium usecase of this tool is incredible! Can't imagine how helpful it would be if you switched to a paid plan.