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Reviews from AWS customer

5 AWS reviews

External reviews

2,702 reviews
from and

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5-star reviews ( Show all reviews )

    Juan Ignacio F.

Great analytics tool, but have things to improve

  • January 26, 2024
  • Review provided by G2

What do you like best about the product?
the range of thing and reports you can you
What do you dislike about the product?
that you can not connect it with a sheet and take some time to be really usefull
What problems is the product solving and how is that benefiting you?
give me insights of what platforms are doing well


    Ignacio R.

Nice

  • January 25, 2024
  • Review provided by G2

What do you like best about the product?
Oh, I really like how Amplitude Analytics provides in-depth insights into user behavior and helps me understand how people interact with my website or app. The real-time analytics and user-friendly interface make it easy for me to track key metrics and make data-driven decisions. Plus, the platform's flexibility allows me to create custom reports and analyze specific events, giving me a comprehensive view of user engagement. Overall, it's a powerful tool that greatly enhances my ability to optimize and improve the user experience.
What do you dislike about the product?
Well, one thing that can be a bit challenging with Amplitude Analytics is the learning curve. It took me some time to fully grasp all the features and functionalities the platform offers. The abundance of options and settings can be overwhelming for beginners, and I wish there were more comprehensive tutorials or guides to make the onboarding process smoother.

Additionally, while the basic features are user-friendly, some advanced functionalities may require a deeper understanding of analytics concepts. Sometimes, I find myself spending extra time figuring out how to set up more complex analyses or interpret certain data points.

Lastly, the cost can be a consideration for smaller businesses or startups. The pricing structure may be a bit steep for those on a tight budget, especially as the scale of data and usage increases. It would be great to see more affordable plans or flexible options tailored to the needs of smaller businesses.
What problems is the product solving and how is that benefiting you?
Amplitude Analytics is instrumental in solving several crucial problems related to understanding user behavior and improving the overall performance of my website or app. Here are a few key benefits:

Insights into User Behavior: Amplitude helps me gain deep insights into how users interact with my platform. By tracking user journeys, identifying popular features, and analyzing drop-off points, I can make informed decisions to enhance the overall user experience.

Data-Driven Decision-Making: With Amplitude, I can base my decisions on real-time, accurate data rather than relying on assumptions or gut feelings. This ensures that any changes or updates I make to the platform are backed by solid analytics, increasing the likelihood of success.

Optimizing User Engagement: Understanding user engagement patterns allows me to optimize the content, features, and overall design of my website or app. This helps in retaining users, increasing session durations, and ultimately driving business goals.

Personalization and Targeting: Amplitude enables me to create targeted marketing campaigns and personalized experiences. By analyzing user segments and behavior, I can tailor messages and promotions to specific audiences, improving the effectiveness of my marketing efforts.

Identifying and Fixing Issues: The platform's ability to track events and user interactions helps me quickly identify any technical issues or bottlenecks within the application. This proactive approach allows for prompt issue resolution, ensuring a smooth user experience.

In summary, Amplitude Analytics is a valuable tool for me as it provides the insights needed to refine and optimize my digital presence, ultimately leading to better user satisfaction and business success.


    Bruno C.

Great tool for insights on app usage, retention and growth

  • January 25, 2024
  • Review provided by G2

What do you like best about the product?
I believe the ease of use is one of the main selling points of Amplitude. After the team configured it and mapped events (pretty quickly, btw), I didn't need to expend a second reading docs or tutorials to start viewing the data I needed and answering the questions I had on app usage, retention, funnels, etc. I use it daily and it's my team's main platform for dashboards regarding our app (we do have GA4, but we rarely use it for this purpose, since Amplitude gives us a better view of our app and users). It has some nice integrations, with Facebook Audiences, for example. Or even sending data back to GA4. It's much more powerful than a simple dashboard and analytics tool. I highly recommend it for any team looking to deeply understand their app usage and customers.
What do you dislike about the product?
There are only 2 things I miss in Amplitude. ̶T̶h̶e̶ ̶f̶i̶r̶s̶t̶ ̶o̶n̶e̶ ̶i̶s̶ ̶m̶o̶r̶e̶ ̶c̶r̶o̶s̶s̶ ̶c̶h̶a̶r̶t̶ ̶c̶o̶n̶t̶r̶o̶l̶s̶ ̶(̶l̶i̶k̶e̶ ̶i̶n̶ ̶L̶o̶o̶k̶e̶r̶ ̶S̶t̶u̶d̶i̶o̶)̶,̶ ̶b̶e̶i̶n̶g̶ ̶a̶b̶l̶e̶ ̶t̶o̶ ̶a̶p̶p̶l̶y̶ ̶o̶n̶e̶ ̶t̶i̶m̶e̶ ̶f̶i̶l̶t̶e̶r̶,̶ ̶f̶o̶r̶ ̶e̶x̶a̶m̶p̶l̶e̶,̶ ̶t̶h̶a̶t̶ ̶a̶p̶p̶l̶i̶e̶s̶ ̶t̶o̶ ̶a̶l̶l̶ ̶c̶h̶a̶r̶t̶s̶ ̶i̶n̶ ̶a̶ ̶d̶a̶s̶h̶b̶o̶a̶r̶d̶. That part's been solved. Or cohort filters and so on. The other thing is a bit more complicated, I know, but it would be nice to have a visual event setup. Like Facebook Event Setup Tool. A bit of a stretch, I know, but it could work for front-end events.
What problems is the product solving and how is that benefiting you?
Amplitude gives me and my team a clear understanding of our app usage, user funnel and cohorts. Making it easy to understand what drives our users to return and what makes them do what we want them to do.


    Computer Software

Very smooth

  • January 25, 2024
  • Review provided by G2

What do you like best about the product?
The ease of use once you understand the basics
What do you dislike about the product?
As a new user is difficult to understand but once you get used to it its fine, maybe a better onboarding where its almost like "Amplitude university"
What problems is the product solving and how is that benefiting you?
Lack of data and attribution


    Jim O.

Complete package - not just the data

  • January 24, 2024
  • Review provided by G2

What do you like best about the product?
The analytics are comprehensive, but it's the rest of the package I have found distinctly beneficial.
First, the Support documentation is well-organized and complete. 9 times out of 10 I can pretty easily find what I am looking for when I hit a wall. I self-taught Amplitude from just thier UI and some reliance on Support, starting from kind of zero user behavior analysis skills.
Articles and blogs are especially helpful in giving me the context for my data quieries. They help me describe what I am doing and why to others.

Last, I really need ot point out the in-app prompts that make it all work. Hover tooltips are extremely well done to keep me oriented, not going down a blind path. They really nail to in-app instrucive nature. (I oversee in-app instruction in my own software so I know what I am talking about with this).
What do you dislike about the product?
There are several ways to get an analysis done, or best approaches. I miss having a CS person or ready-available guideperson who can get me over a hump to put me on the right path. I know what I want to know, but not always sure how to get it done. It's usually specific and I would benefit from a human being (NOT an AI) who can understand what I am trying to do and suggest a more streamlined course.

Sometimes it is hard to know if I can really trust my results.
What problems is the product solving and how is that benefiting you?
I can can data-driven statements to help influence our design and development work.


    Amina D.

Product data analyst

  • January 24, 2024
  • Review provided by G2

What do you like best about the product?
Amplitude Analytics impresses with its user-friendly interface and powerful data analysis. It's a valuable tool for understanding user behavior and making data-driven decisions. Highly recommended!
What do you dislike about the product?
While Amplitude is highly customizable, there are times when we wished for even more flexibility in creating custom events or tracking specific user actions.

Also, We need more customizable Table visualisation.
What problems is the product solving and how is that benefiting you?
In the banking sphere, optimizing conversion is crucial for web and mobile apps. With Amplitude we analyze user behaviour and metrics, which directly impacts revenue and business growth.


    Nina F.

Better than GA4

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
The out-of-box features and data amplitude comes with blows competitors out of the water. I was hesitant to use amp but so glad i did.
What do you dislike about the product?
I haven't found a downside outside of not being able to record sessions. The feature exists but its turned off on amp's side.
What problems is the product solving and how is that benefiting you?
Amplitude is allowing us to understand member and non member behavior, and identifying TOF attributes to a good vs not good user of our product.


    Broadcast Media

Great!

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
Its Not an eye sore! im not getting overloaded by the layout
What do you dislike about the product?
Sometimes there are system lags but they recover quickly!
What problems is the product solving and how is that benefiting you?
customer usage, providing proof for chargebacks


    Leonard K.

A powerful weapon for Analytics

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
-> Analytics: You can learn too much about your digital product with conversion drivers, user journey, or even a funnel chart. With a powerful data governance process providing a scalable Taxonomy for self-service usability inside the platform. With an important point: Export public links of our notebooks analyses.
-> Implementation: Completely ease to use Ampli CLI
-> Integrations: Insane PLUG AND PLAY Integrations.
-> Frequency: Every single day.
-> Amazing Support by Product Minds and Amplitude Team
What do you dislike about the product?
It's really difficult to find something that I don't like inside Analytics, but nowadays the complexity of deep analyses like Personas. It is really difficult to expand for all teams.
What problems is the product solving and how is that benefiting you?
-> Understanding why the users are dropping off the funnel.
-> Understanding conversion drivers
-> Propagating self-service insights, analyses and data for all my coleagues.


    Automotive

Best Analytics tool at present

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
It is a much more complete and flexible tool than Google Analytics (UA and GA4). I really like the Chrome extension.
What do you dislike about the product?
I can't download the information to a Google sheet automatically
What problems is the product solving and how is that benefiting you?
Help me understand what cars people are looking for and what cars they want to sell