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Reviews from AWS customer

5 AWS reviews

External reviews

2,702 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Leisure, Travel & Tourism

Thoroughly enjoying amplitude from start to finish

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
Amplitude has given us a new depth of insights that previously were hidden or very cumbersome to retrieve with raw data. Especially the speed at which we can answer questions is impressive and pure joy. Knowing what we have now I would not want to miss this anymore.
What do you dislike about the product?
Thus far there isn't much I disliked. There are a few features I wished they had in regards to event timelines. Their customer supz on the other has been very prompt to help out with any questions and workarounds
What problems is the product solving and how is that benefiting you?
Any sort of user analytics and marketing related questiona on web and app


    Allen S.

An efficient service providing insightful data, perceptive information, and smooth user experience.

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
I like how I am able to find conversion rates promptly. When I am putting together data charts, everything is so identifiable.
What do you dislike about the product?
I do wish documents can manually save when putting together charts.
What problems is the product solving and how is that benefiting you?
It's solving how I make decisions on what needs to be promoted on a consistent basis.


    Pavel F.

Go-to tool when it comes to custom in-house analytics

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
Great UI, great visuals, lots of charts for all kind of needs, reliable experimentation platform (this one I'm going to miss actually!), as a data-driven PM I can't be happier honestly.
What do you dislike about the product?
Quotas don't really make sense for in-house analytic, leading to cases when PMs are forced to decide what events they absolutely need to track and when is nice-to-have but probably won't feed into current quota limits so out of question. And it might get very expensive very fast, justifying a move to another alternative solution, which there are plenty on the market.
What problems is the product solving and how is that benefiting you?
For us it's solving all business needs, apart from actually storing event (we ue clickhouse for that). Experimentation, data analysis, trends, dashboards for each domain/surface/feature. Basically whole analytics is done in amplitude and it's a go-to place for insights into each step of user journeys.


    Aayush S.

Awesome Experience Using Amplitude

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
The best thing about amplitude is to create a number of different types of charts as per your need which actually helps us to track customer experience and improve our product and it is effortless to implement the charts.
What do you dislike about the product?
There is no such downside but yeah chart types can be improved further.
What problems is the product solving and how is that benefiting you?
By using amplitude, we are able to track our customer experience and journey on our product, and with those data we are improving our product to meet customer needs.


    Computer Software

Great Product that beats previous analytics and experimentation software we've had

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
Prior to Amplitude, we were using 3 pieces of software for analytics, experimentation, and personalization. Amplitude rolls all three of these into one product, at a price that was noticeably cheaper. Amplitude also easily connects to our dataset and salesforce, which gives us much deeper analytics than front-end interactions (although it does that well)

Amplitude integrations were easy to set up, we connected to Segment without issue.

The charts are easy to create and I really like the anomaly and forecast charts. The emails I get that allow for root-cause analysis has been super useful. I check Amplitude daily.

I've found generally speaking the responsiveness of support to be decent and the self-serve portal is very easy to navigate. Away from that, there's loads of official and unofficial YouTube videos that are easy to discover
What do you dislike about the product?
One of the things I'd like to be able to see, which exists in Salesforce, is whether we're on track/on-target. Amplitude won't let you set KPIs and then report based on them. Being able to add them to a dashboard would be so useful to those who regularly check the software.
What problems is the product solving and how is that benefiting you?
We use Amplitude to understand how prospects and customers navigate from PoC to success. We use this to create look-alike campaigns to drive better conversion.

As Amplitude to connected to our SaaS, we are able to make better product decisions.

We frequently make top-of-funnel decisions based off of website data and experiments powered by amplitude


    Marketing and Advertising

Amplitude has been an essential tool in making data-driven decisions

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
Amplitude Analytics supports multiple areas of our business. I use it frequently across many projects. It is customizable and allows me to easily copy Dashboards and create larger projects.
What do you dislike about the product?
The platform can be a bit confusing for the beginner and takes a bit of time to learn the features and capabilities.
What problems is the product solving and how is that benefiting you?
We have discrepencies in data and reporting on other platforms that we use and Amplitude is the most reliable source. It also updates MUCH faster than other platforms giving us data in a timely manner.


    Oscar C.

Amplitude Analytics is for everyone

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
I like that anyone can use it, from the development team to the marketing team. Its easy to create dashboards, funnels, and user cohorts. Its really easy to analyze data
What do you dislike about the product?
Finding a user can be sometimes a little annoying if you try to use the mail or the phone. In the format email = mail
What problems is the product solving and how is that benefiting you?
Knowing the an event is not being send from the app or the backend


    Eish S.

Great, useful, software

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
I love the variety of charts in the system
What do you dislike about the product?
The UI feels busy and sometimes hard to navigate
What problems is the product solving and how is that benefiting you?
what do users do in our platform and how can we understand patterns


    Joep L.

Amplitude gives us a way better insight in our customer funnel

  • December 28, 2023
  • Review provided by G2

What do you like best about the product?
You can have a really good overview of your difrent funnels and analys it's performance. Also the date filter so you can compare difrent coversionrates on the things you've changed. Even the possibiliy to see every user in the part the funnel is really helpfull
What do you dislike about the product?
You sometimes can get lost in the many difrent possibilities. But i would say this is not a bad thing from Amplitude it self
What problems is the product solving and how is that benefiting you?
We are now able to really dive deep into our user funnels. Also the insight in reasons of cancelation helps us out to get some good journeys to reactive those users


    Matias D.

Amazing tool for data visualization, cohort creation and data management!

  • December 22, 2023
  • Review provided by G2

What do you like best about the product?
It is really easy to use and it has really easy integrations with external tools.
What do you dislike about the product?
Visualizations can be tricky to use at first
What problems is the product solving and how is that benefiting you?
Streaming data to Amplitude from different tools is straightforward, and it is incredibly intuitive to build dashboards and cohorts. It is a fantastic tool for mobile applications lifecycle monitoring and user behaviour tracking.