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Reviews from AWS customer

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External reviews

2,461 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Financial Services

Very useful platform

  • August 25, 2025
  • Review provided by G2

What do you like best about the product?
It is a very useful platform where various team members can import dashboards and other useful data. Helps gain visibility on things that otherwise may not be given it's proper attention, especially if it's regarding a different team other than your own.
What do you dislike about the product?
It can be a bit slow at times, but not very often to be fair.
What problems is the product solving and how is that benefiting you?
Getting added visibility on parts of the application where you may not know how much traffic it's getting in real-world use


    Health, Wellness and Fitness

Amplitude with unity

  • August 25, 2025
  • Review provided by G2

What do you like best about the product?
Easy to integrate and use on the Unity side.
What do you dislike about the product?
I found it a little bit confusing. Maybe it is because i don't use it often but i can't find what search for.
What problems is the product solving and how is that benefiting you?
Learning user behaviors, how much time they spend on which behaviors, and focusing on them.


    Hospital & Health Care

Amazing Experience for with Amplitude Analytics

  • August 25, 2025
  • Review provided by G2

What do you like best about the product?
Amplitude makes it easy to dig deep into user behaviour without needing constant help from engineers or data teams. We can easily track user behaviour without complex changes in code.
What do you dislike about the product?
The learning process is bit difficult in start especially for the people who are new to Analytics.
What problems is the product solving and how is that benefiting you?
We use Amplitude to understand the following:
1. User engagement
2. Retention
3. Conversion Flows

This has helped us to prioritise features and back up product decisions with data.
After using amplitude, our team gets a much clearer view of what actually drives growth and customer satisfaction.


    Pranay G.

Funnel progression in best way

  • August 24, 2025
  • Review provided by G2

What do you like best about the product?
The funnel progression view in Amplitude provides a clear, step-by-step understanding of how users move across each stage, offering deep visibility into performance metrics. With such detailed analysis, marketers can easily identify what’s working and what needs improvement. Additionally, the segmentation chart highlights gaps and weak areas, empowering marketers to refine their strategies and focus efforts where they can drive stronger, more profitable outcomes.
What do you dislike about the product?
Amplitude is a very powerful analytics tool, but at times it can feel a bit complex for new users and requires technical setup to unlock its full potential. Some advanced features and integrations also take extra effort to configure, and costs can scale quickly with high data volumes. That said, once set up properly, the insights are extremely valuable.
What problems is the product solving and how is that benefiting you?
Amplitude Analytics helps us solve critical visibility gaps across the user journey. By leveraging funnel analysis, we can clearly identify where drop-offs occur and prioritize fixes that directly improve conversion. The platform’s ability to bifurcate campaigns at a product level allows us to measure performance more granularly, ensuring that each campaign is tied to tangible outcomes. Additionally, with integrations through our MMP, we can analyze app user behavior alongside marketing data, which helps us take more informed actions, refine targeting, and ultimately drive stronger engagement and profitability.


    Rachel C.

Pretty exciting actually

  • August 23, 2025
  • Review provided by G2

What do you like best about the product?
I think Amplitude can't be beat by most.
What do you dislike about the product?
It's a little rough onboarding unless you're really familiar with analytics platforms from the get go.
What problems is the product solving and how is that benefiting you?
Amplitude helps us track product use and we're going to implement for the marketing website soon too.


    Financial Services

I am using Amplitude for 5 years. As a product manager, it helps me understand integration

  • August 23, 2025
  • Review provided by G2

What do you like best about the product?
Amplitude events are easy to configure . The built in analysis tools like funnel , conversation analysis , creation of cohorts helps with slicing data further.
What do you dislike about the product?
The initial learning phase was bit difficult. Specially with configurations .
What problems is the product solving and how is that benefiting you?
It helps me make product decisions


    Computer Software

Easy to set up, but hard to read reports for uninitiated users

  • August 22, 2025
  • Review provided by G2

What do you like best about the product?
the depth of the information you can see is good. Also, the UI feels more modern.
What do you dislike about the product?
Difficult to understand how to find the data, as it is not very intuitive.
What problems is the product solving and how is that benefiting you?
understand the performance of specific landing pages


    Information Technology and Services

Great for understanding the user jorney, both at a macro and micro level!

  • August 21, 2025
  • Review provided by G2

What do you like best about the product?
Amplitude lets you slice and dice data in so many interesting ways. It offers a various chart types to aggregate user data and derive insights, and also makes it super easy to understand a single users' journey through your app. Adding new events and properties is very easy, making it low lift to analyze just about anything we want.
What do you dislike about the product?
The pricing structure makes it such that we sometimes have to make tradeoffs on what we will want to analyze, before we know the results of an experiment, which is unfortunate. I wish we could have unlimited events & properties.
What problems is the product solving and how is that benefiting you?
It helps us in two main ways:
1) To know how large groups of users are using our app, so we can build better products and have the right insights into what's working and what's not
2) To know how a single user interacted with our app, which can be very useful in debugging specific issues.


    James M.

Granular, clean analytics

  • August 20, 2025
  • Review provided by G2

What do you like best about the product?
I've found Amplitude to provide very granular product analytics that has enabled me to understand key metrics at a very deep level. Unlike traditional analytics software, the dashboards are super clean and easy to view regardless of the format. The interface for dashboards is designed in a way that ensures they are never 'cluttered'.

I use amplitude along with Tableau regularly, and am always much happier to be using Amplitude. It's just a lot more beautiful. Support is very proactive too, extending to wider community and account teams.
What do you dislike about the product?
Search functionality is subpar, not being very adaptive to slightly broken natural language. The ability to be granular also makes implementation more difficult upfront. Expect an initial upfront cost that's steeper than the average analytics software to merit an above average experience.

It definitely feels like a software that was built by PMs for PMs and data analysts rather than non-technical end-users. But that is the trade-off again to having overall better analytics and the interface is still nice from an aesthetic standpoint, even though functionally, users are punished for any deviation from 100% accuracy when searching or interacting.
What problems is the product solving and how is that benefiting you?
Amplitude Analytics has helped me to quickly surface very granular product usage insights through a user flow that is 10x quicker and better than me trying to cluelessly query the data warehouse or wrestle with the clunky monster that is Tableau and other business intelligence software. Data is presented clean in a way that makes people actually want to look at, understand, and autonomously surface insights instead of delegating to technical stakeholders to draw conclusions from.


    Saurabh S.

Experience is very good, in getting analytics of any product is very good and very good detailing

  • August 20, 2025
  • Review provided by G2

What do you like best about the product?
It is very user friendly and readily usable and very good for user.
What do you dislike about the product?
The load time is not so good, the load is very high
What problems is the product solving and how is that benefiting you?
It is usable for getting analytics for usage of the products