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Reviews from AWS customer

5 AWS reviews

External reviews

2,767 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Computer Software

Seamless, Easy to Use, with Versatile Charts and Awesome Support

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
Very seamless and easy to use. The best thing is the variety of different charts i can create and analysis i can do with them. also, the support is awesome
What do you dislike about the product?
Could be better if it costs a little less, currently due to high cost we have had to sample a lot of our events
What problems is the product solving and how is that benefiting you?
1. Analytics debugging
2. Customer facing challenges
3. funnel analysis
4. session replays to see behavioral analysis


    Sonal C.

Effortlessly Understand User Journeys

  • January 24, 2026
  • Review provided by G2

What do you like best about the product?
I find Amplitude Analytics easy to understand and easy to set up, which makes my work with it much smoother. I appreciate the AI analysis it offers for a deeper insight into my data. I also like the integrations available, which help me connect Amplitude Analytics effortlessly with other tools. Compared to Mixpanel, I find that Amplitude is much easier to follow, making it a preferred choice for my analysis needs. The initial setup was a breeze, completed within minutes.
What do you dislike about the product?
I think AI insights should be visible with every dashboard immediately, allowing me to look at data proactively.
What problems is the product solving and how is that benefiting you?
Amplitude Analytics helps me understand how users interact with our product by tracking their journey and identifying friction points.


    Restaurants

Easy to install, everyone can use it

  • January 23, 2026
  • Review provided by G2

What do you like best about the product?
Amplitude is really easy to use, so anyone in our company can create graphs or dashboards without much effort. With our previous tools, analytics usage was mostly limited to the data and product teams, but now even our engineers are leveraging it a lot.

Setting up the tool is very convenient, and the live view of events helps us debug issues really quickly.

We also have a weekly sync with our contact at Amplitude, which lets us surface questions and tackle any issues fast.
What do you dislike about the product?
After a year of using this tool, I haven’t run into any limitations.
What problems is the product solving and how is that benefiting you?
We use Amplitude analytics to confirm that the products and features we deliver are working as expected. When it’s coupled with Amplitude Experiment, we’re able to run A/B tests and feel confident in the data we’re seeing.


    Tony Jose G.

Accurate visibility for data-driven product decisions

  • January 20, 2026
  • Review provided by G2

What do you like best about the product?
What I like best about Amplitude Analytics is how clearly it helps me understand real user behavior and consumption inside our platform. Even as a beginner, I can easily identify how users move through key flows, how many credits and packages they consume, and how these patterns change over time. The visualizations and event-based structure make it straightforward to detect trends, compare periods, and validate hypotheses without requiring advanced technical skills. It gives us a level of visibility that would be very difficult to achieve through manual reports.
What do you dislike about the product?
What I dislike about Amplitude Analytics is that historical data is limited to the last two years, which restricts long-term analysis. For everything else, the platform works very well and provides the visibility we need, but the data retention limitation can be a challenge when comparing older periods or evaluating long-term trends.
What problems is the product solving and how is that benefiting you?
Amplitude Analytics helps us understand how our users actually behave inside the platform and how they consume credits and packages. It allows us to identify usage peaks, drops, and changes in monthly behavior, as well as detect issues related to external source failures or unavailability through event tracking. This visibility makes it easier to validate hypotheses, anticipate problems, and make informed product decisions. Overall, Amplitude gives us the clarity we need to improve user experience, optimize platform performance, and prioritize initiatives based on real data.


    Carlos P.

Intuitive Insights with A Few Hiccups

  • January 15, 2026
  • Review provided by G2

What do you like best about the product?
I like the ease of use and the self-service format of Amplitude Analytics, especially since it's accessible for non-technical audiences. Its advanced capabilities allow me to monitor and use AI agents to draw insights from data, providing a clean and user-friendly experience. I find anomaly detection and alerts very useful, as they help me set up my charts and get alerted when anomalies are detected, which is a great way to keep the pulse on my product's performance.
What do you dislike about the product?
Load times can be slow at times, especially when longer time periods are involved.
What problems is the product solving and how is that benefiting you?
Amplitude Analytics helps me track product performance, explore bugs, test new features, and get timely information in a self-service format.


    Guilherme V.

Expand Product Insights with Ease

  • January 15, 2026
  • Review provided by G2

What do you like best about the product?
I find Amplitude Analytics very comprehensive, and I see that it is always reinventing itself. I liked the ease of obtaining insights and results with the cross-referencing of data and events, funnels, retention, and other analyses. A positive point is the inclusion of specific groups for analysis, which provides us with insights into friction points. For those who need quick analysis, the use of AI in Amplitude is a great solution. Additionally, we conduct many A/B tests and analyze the evolution of the results, which I consider an important positive point. The configuration of Amplitude is smooth and easy to perform.
What do you dislike about the product?
I think the things that don't work so well might be the instructions part. I couldn't identify more detailed instructions for a specific use case. For example, I would like to create user retention views and better understand how to create dashboards and charts for more specific uses.
What problems is the product solving and how is that benefiting you?
I use Amplitude Analytics to analyze sessions and event implementations, obtaining quick insights. The tool helps with summarized insights and is useful for product managers with little time.


    Renewables & Environment

Simple Implementation and Powerful Analysis, with Excellent Support

  • January 13, 2026
  • Review provided by G2

What do you like best about the product?
I highlight how simple its implementation is and how powerful it is in terms of the types of analysis it allows, such as segmentation, retention, user lifecycle, engagement matrix, among others. If at any point you don't know how to implement a function, you can refer to the documentation, the practical AI Chatbot, or even train yourself through the Academy.
What do you dislike about the product?
It would be better if the TTL configuration for data retention was in all tiers or at least included in the Growth plan.
What problems is the product solving and how is that benefiting you?
In recent times, this platform has significantly helped us improve the quality of event tracking instrumentation, thanks to its excellent performance from a technical standpoint. It has also allowed us to communicate more clearly within the company how many active users are using the app on its three platforms, as well as identify opportunities and areas for improvement that we need to focus on, avoiding discussions without data to support them. Furthermore, with the incorporation of other modules like Guides & Surveys or Session replay, the feedback loop with the client and the discovery phase have substantially improved.


    Computer Software

Outstanding Experience from Start to Finish

  • January 13, 2026
  • Review provided by G2

What do you like best about the product?
The range of features offered by Amplitude Analytics is truly impressive. I rely on it as an all-in-one platform for everything related to product and analytics at our company. Not a day goes by without using Amplitude—it has become an essential backbone for our operations.
What do you dislike about the product?
At times, the customer support can feel slow, and it may take a while to get issues resolved. Additionally, I tried integrating various services like AppsFlyer and my Google Ads account with Amplitude, but for some reason, it just doesn't seem to work. Implementing certain features, such as Session Replay, has also been problematic and remains unresolved. Aside from these challenges, the product is generally easy to use, even for those without a technical background.
What problems is the product solving and how is that benefiting you?
I use Amplitude for a variety of projects, including iOS and Android mobile apps, a website, and several other platforms. It’s excellent for tracking daily logs in Marketing and Growth. For developers, the real-time event updates for users are a significant advantage. Amplitude handles everything related to product data, user locations, and devices, which really simplifies my workflow. I especially appreciate the Ask Amplitude AI feature—it generates reports that would have required a lot of manual work, and does so effortlessly.


    Soham A.

Phenomenal Support and Powerful Insights

  • January 11, 2026
  • Review provided by G2

What do you like best about the product?
Amplitude has so many knobs and whistles. It's built from the ground up to help you answer questions that you didn't even know you could answer. This and their continuous support is phenomenal
What do you dislike about the product?
The learning curve is high. Shifting from adobe, the UI takes time to get used to.
What problems is the product solving and how is that benefiting you?
Amplitude helps us understand user behavior and trends for our various marketing campaigns. The asks are numerous and diverse and amplitude helps solve a lot of them.


    Davit M.

Great tool for product teams!

  • January 08, 2026
  • Review provided by G2

What do you like best about the product?
Amplitude is exceptionally strong for products with complex interaction patterns. If you care about funnels, retention, engagement, activation flows, and behavioral metrics at scale, it’s one of the best and easiest tools to use once implemented.
What do you dislike about the product?
The main downside is the initial implementation. Setting up Amplitude properly requires meaningful engineering effort, so it’s not something you can “try casually.” Sending high-quality events needs clear tracking design, developer time, and strong company buy-in.
What problems is the product solving and how is that benefiting you?
Amplitude lets us analyze large volumes of product data quickly without overloading our own databases. Computation is fast, visualizations are clear, and non-technical teams can self-serve without relying on SQL or data engineers.