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Reviews from AWS customer

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External reviews

2,671 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Computer Software

Great tool for Product Analytics and AB Testing

  • June 30, 2025
  • Review provided by G2

What do you like best about the product?
Its a go to tool for someone who wants to understand and keep track of the product metrics. We run AB Tests and monitor our product funnel using Amplitude. I just love the drop off analysis that can give you key insight why some users are dropping off your funnel. Its easy to use, integrate easily with Slack to give automated data delivery.
What do you dislike about the product?
Its can be slightly difficult for someone to start with the tool on their own. The UI/UX could have been simpler.
What problems is the product solving and how is that benefiting you?
We use Amplitude to track our Product's funnel conversion & time to convert. We do drop off analysis on the funnel data to get insights on where are we losing our customers in the funnel. Also, Heat Map feature is a great addition which give you an understanding how to optimise the UI/UX for better results.


    Computer Software

Basically a must-have for event-based product analytics

  • June 29, 2025
  • Review provided by G2

What do you like best about the product?
The ease of use and snappiness of the UI is so great, especially for non-SQL analytics consumers.
What do you dislike about the product?
Depending on your analytics stack, it can be extra work to get some metrics (especially backend/business logic) to match other sources. My last team was still able to do it with a 'synthetic' event sync via Hightouch, so it wasn't a huge deal.
What problems is the product solving and how is that benefiting you?
In our use-case, it helped us take our existing event instrumentation via another tool, and migrate those events into Amplitude for analytics across our org.


    Katie W.

Easy onboarding, countless insights

  • June 25, 2025
  • Review provided by G2

What do you like best about the product?
Amplitude has been a valuable tool in my organisation to better understand user behaviours across our product. We have been using it daily for over three years and it has helped us dissect where drop-off is happening, where users are getting confused, and be able to target those users with A/B tests. Getting started was relatively self-explanatory and the online guides were short and simple to understand. Our tech team was able to set it up without issue. We tie the insights from Amplitude into some of our other data using Metabase, which was also a relatively straightforward thing to set up.

When Amplitude changed their pricing tiers, we were fully supported in understanding which tier fit best for us and were able to find a cost-effective way to continue to use Amplitude and make the most of their ever-growing set of features.

One of my favourite tools in Amplitude is combining the funnel tool with the user journey tool to better understand where our users are going when they aren't following the happy path.
What do you dislike about the product?
The biggest gap I find with Amplitude is in using it to create simple WoW reports, which is a common ask from stakeholders and upper management. Ideally, there would be a way to not just share a snapshot of now, but also what changed in the last X days, and whether it changed positively or negatively.
What problems is the product solving and how is that benefiting you?
Amplitude allows my team to better understand who our users are and how they are interacting with our product. This data supports our ability to create personas and cohorts that we can target with new features and feature tests. It also highlights areas of our product that are not performing well, or certain cohorts that might not be engaging in the way we want. Ultimately, this means better uptake across the product and better-informed decisions about our product.


    Akshat J.

Using Amplitude Starter plan as an intern and integrating with our current web application

  • June 25, 2025
  • Review provided by G2

What do you like best about the product?
Funnel charts, onboarding funnel (i need help in this), page views for specific pages im still trying to get that working, and custom charts and custom dashboards
What do you dislike about the product?
it has a learning curve, im not sure where i stand currently, but yea taking a little longer to do some stuff than i expected
What problems is the product solving and how is that benefiting you?
well it is giving me insights which i did not have access to before, session replays/heatmaps are great for figuring out how users r interacting on my web app


    Computer Software

Powerful analytics that a non-data analyst can use

  • June 24, 2025
  • Review provided by G2

What do you like best about the product?
The depth of chart creation capabilities is amazing
What do you dislike about the product?
At larger organizations, definitions for various events can become complex and messy. There isn't an easy way (that I know of) to make it clear how certain filters and events are defined
What problems is the product solving and how is that benefiting you?
Ampltiude helps us understand how well are marketing assets are performing across our core channels. Website, content and in-app. I'm able to easily see where we can improve in our conversion funnel to better allocate resources.


    Abir M.

A powerful tool to track and understand user behavior

  • June 18, 2025
  • Review provided by G2

What do you like best about the product?
What I love most is how deeply it lets you explore user journeys. It helps me see where users drop off, how they interact with our features, and measure the impact of our marketing efforts.
What do you dislike about the product?
The interface can feel a bit overwhelming at first, especially for team members who aren’t familiar with analytics concepts.
What problems is the product solving and how is that benefiting you?
Amplitude helps solve one of the biggest challenges in product marketing: understanding what users actually do inside the product. Instead of relying on assumptions or scattered feedback, I can clearly see how users navigate the app, where they drop off, which features they engage with, and what leads to activation.


    Verified User in E-Learning

Amplitude Analytics good scalability

  • June 17, 2025
  • Review provided by G2

What do you like best about the product?
Convenient to visualize data. Good scalability and a wide variety of charts
What do you dislike about the product?
Perhaps the cost of this product is for small agencies
What problems is the product solving and how is that benefiting you?
Amplitude Analytics helps businesses understand user behavior by providing real-time insights into product interactions and customer journeys. This enables companies to optimize their digital experiences, improve retention, and make data-driven decisions to drive growth


    Marketing and Advertising

finally able to see data we're wanting to see

  • June 17, 2025
  • Review provided by G2

What do you like best about the product?
We have a lot of tools integrated here, but for the first time, we're able to really understand and visualize some of the biggest gaps we've had in marketing
What do you dislike about the product?
there's a slight learning curve, but even so I'd say it's really user friendly
What problems is the product solving and how is that benefiting you?
showing some conversation data that includes foot traffic results


    Information Technology and Services

Great for use into how product is used

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
Dashboards to see step by step on where people drop out
What do you dislike about the product?
Sometimes it's confusing to use and navigate
What problems is the product solving and how is that benefiting you?
Seeing where users make it to in the product


    Newspapers

Great Product

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
Amplitude has great visualisations, easy to use interface and great support. Compared to similar tools, their knowledge sharing sessions have been insightful and amazing.
What do you dislike about the product?
Nothing serious discovered yet. The team has dealt with minor issues swiftly
What problems is the product solving and how is that benefiting you?
Amplitude provides rollup tracking for our digital assets and real-time data streaming. The interface is easy to use, and the dashboard and visualisations are intuitive and easy to navigate, with AI-assisted queries. Team collaboration is also great within the platform as there are spaces for teams to manage and access their projects.

One of the standout features is the ability to present analysis in the form of content overviews without leaving the platform. This allows members of organisations to get concise summaries of complex analysis in an easy-to-read format.