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Reviews from AWS customer

5 AWS reviews

External reviews

2,713 reviews
from and

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5-star reviews ( Show all reviews )

    Leisure, Travel & Tourism

Empowering tool for product, engineering, and more

  • November 15, 2022
  • Review provided by G2

What do you like best about the product?
Amplitude allows users to very quickly capture a high level understanding of user behaviour on a digital product. It's self serve, meaning I do not need to reach out to other teams within the org to unblock myself.
What do you dislike about the product?
Amplitude sometimes suffers from reliability issues making it slow to load data.
What problems is the product solving and how is that benefiting you?
Amplitude allows me quickly size and prioritize bugs or solutions. It allows me to analyze A/B test experiments and provide clear next steps.


    Ritesh P.

Amplitude is a great data visualisation tools which is super easy to use

  • November 15, 2022
  • Review provided by G2

What do you like best about the product?
That you can easily share links to charts with others in the team, and build your charts and funnels without any extensive training.
What do you dislike about the product?
For some of the more complex features, the UX isn't great and could be improved to make it more user friendly
What problems is the product solving and how is that benefiting you?
We use it for all product queries. We aim to use amplitude as our source of truth when anyone wants to know anything related to user analytics and how our products behave.


    Computer Games

Great Product and Team

  • November 14, 2022
  • Review provided by G2

What do you like best about the product?
The tool is very straightforward and provides many tools to see insights into product performance. The charts and dashboards are easy to create and share with our teams.
What do you dislike about the product?
Some higher-level calculations are better done with a different tool for our business. Overall the likes outweigh the limitations of the toolset.
What problems is the product solving and how is that benefiting you?
It provides more comprehensive access to non-technical employees to gain insights into our products. Additionally, it frees up our analytics teams from more minor requests since data is now self-serve.


    Jane G.

I love the notebooks

  • November 14, 2022
  • Review provided by G2

What do you like best about the product?
Amplitude's notebooks make it easy to tell a story with the data to support product management decisions and bring the team along on the ride.
What do you dislike about the product?
the formatting options could be better when building the notebook
What problems is the product solving and how is that benefiting you?
keeping the team informed with reasons behind OPM decisions


    Rohitash M.

Amplitude, The one stop experience.

  • November 13, 2022
  • Review provided by G2

What do you like best about the product?
Amplitude is a one stop experience for all your analytical needs. It is a very good and efficient alternative to Google Analytics and is comparatively cheaper as well. Great UI/UX
What do you dislike about the product?
The efficency sometimes lack. The documentation has a history of misleading developers in my company. They have standard support which can be improved though...
What problems is the product solving and how is that benefiting you?
Amplitude is a one stop experience for all your analytical needs. It is a very good and efficient alternative to Google Analytics and is comparatively cheaper as well. Great UI/UX


    Health, Wellness and Fitness

Great product. Great support.

  • November 11, 2022
  • Review provided by G2

What do you like best about the product?
The web platform is intuitive and helpful for our managers and our engineers. Things work. They're easy to use. The documentation solves most of our problems. And support and customers success are prompt and effective when we need them.
What do you dislike about the product?
Some of the features we need are still in development or beta
What problems is the product solving and how is that benefiting you?
Analytics
Audiences
Data management and integrations


    Greg M.

Allows me to be self-sufficient. Unlocks critical data without needing to be technical

  • November 11, 2022
  • Review provided by G2

What do you like best about the product?
Amplitude allows me to be self-sufficient when it comes to pulling critical data for my projects, but on the research side, and in post-project reporting
What do you dislike about the product?
As a non-technical person, it can take a lot of time by trial and error to find what I need, but it's still better than any other tech I've used for this.
What problems is the product solving and how is that benefiting you?
Allows me to quickly pulll critical data to inform product strategy and test a hypothesis, and allows me to track metrics over time.


    Rajat G.

A reliable tool to track user activities with ease

  • November 11, 2022
  • Review provided by G2

What do you like best about the product?
I love the User look-up tool of Amplitude as it lets me see what actions a user took while they were using our platform, and what the experience was like, it gives me additional data about the user's device, OS, and more which comes super handy sometimes.
What do you dislike about the product?
I sometimes need to read through a lot of docs or watch a couple of videos to understand how to build a dashboard but once you know it, you're all set. So it'a small learning curve for first timers.
What problems is the product solving and how is that benefiting you?
Amplitude helps us solve our analytics problem, we use Amplitude for our internal use where we have dashboard that give unique users using our app each day, week, month, to track growth, it let's us track the actions for a user and makes it really easy to do so as well with just using unique ids. There are more features that I haven't used yet, but my colleagues have built out reporting and metrics tracking using those.


    Financial Services

intuitive UI, great customer service

  • November 07, 2022
  • Review provided by G2

What do you like best about the product?
Richard Eckles has been super helpful for my team. He's patiently answered all our questions and helped us build the dashboards we need for the company. He's even attended weekly training sessions to help us make the most of Amplitude.
What do you dislike about the product?
There are some key functionalities that are missing. For example, I can't cut the data based on 'date of month' (1st of every month etc). In addition, figuring out how to write bespoke functions seems useful, but there isn't enough documentation to enable to users to figure it out immediately.
What problems is the product solving and how is that benefiting you?
Amplitude is allowing us to build dashboards easily, even without any data/tech expertise.


    Jorge N.

Amplitude is an excelent tool to analyze your KPI's

  • November 04, 2022
  • Review provided by G2

What do you like best about the product?
It's easy to use at the beginning because it has a lot of pre-built chart formats and types for it. It has also great tools for advanced analysis and user segmentation.
What do you dislike about the product?
It would be nice to have the ability to rename some property events under certain circumstances. Sometimes events change and you start seeing a NONE where a new property is now.
What problems is the product solving and how is that benefiting you?
Amplitude helps a lot to understand the impact of any experiment we run. It's also very helpful to detect possible errors or maybe some problems with the product itself.