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Amplitude Digital Analytics Platform

Amplitude Analytics | 1

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External reviews

2,142 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Renato M.

Amazing tool to create dashboards and analyze all the data.

  • September 12, 2022
  • Review verified by G2

What do you like best about the product?
The tools to improve the dashboard views.
What do you dislike about the product?
I don't see anything I disliked, it is a good tool!
What problems is the product solving and how is that benefiting you?
To solve some problems in my application and identify the errors by customers, versions, and platforms.


    Financial Services

Easy to use

  • September 12, 2022
  • Review verified by G2

What do you like best about the product?
Is easy to understand data and make new viwes
What do you dislike about the product?
Sometimes is slow to open some dashboards.
What problems is the product solving and how is that benefiting you?
Help business to understang conversion funil, and compare experiments


    Computer Software

Must have tool for democratizing product analytics

  • September 12, 2022
  • Review verified by G2

What do you like best about the product?
Setting up charts to monitor your product analytics is pretty straightforward
Amplitude also helps change your org/teams culture to a data-driven one
The variety of charts and templates really helps Amplitude stand out from others
What do you dislike about the product?
Setting Amplitude up does require an investment. You have to build out an event taxonomy and then implement it using engineering resources
It also seems a bit complicated for new users who are wary of getting their hands dirty initially
What problems is the product solving and how is that benefiting you?
Amplitude makes it super easy to drill down into product analytics and then also tell a story using these visualizations. It's straightforward to share the insights allowing us to do customer discovery, product improvements and get exective buy-in.


    Stephanie H.

Amplitude makes product analytics easy

  • September 09, 2022
  • Review provided by G2

What do you like best about the product?
Amplitude Analytics provides several core visualization capabilities that address product-specific questions particularly well. The segmentation and funnel charts are incredibly powerful on their own, but the retention, pathfinder and engagement matrix charts allow me to do in minutes what might take hours outside of Amplitude.
The entire suite of charts, with all of the customization and fine tuning capabilities allow you to investigate not just if people are engaging and converting, but how users discover features, and whether or not they're staying.
What do you dislike about the product?
Like any analytics tool, it has a learning curve. As much as I'd like PM's and other stakeholders to be able to dive in immediately and start exploring the data, there is some training and handholding required. Fortunately, the Amplitude help docs are really well fleshed out.

Amplitude also has room to incorporate some more design features that might help make dashboards more legible (colors, borders, label options)
What problems is the product solving and how is that benefiting you?
Amplitude Analytics allows us to quickly explore our product data, and answer questions about user behavior, conversion rates and feature engagement in our app.


    Financial Services

Very useful analytics tool

  • September 09, 2022
  • Review verified by G2

What do you like best about the product?
I like a lot how easy you can view the most relevant metrics and how fast the tool works, you can have millions of data and it's still fast, also the notebooks and dashboards make really easy to tell a story
What do you dislike about the product?
Sometimes is not that customizable, at some charts you'll need some expertise to create what you want and some other time you just wont be able to create what you want
What problems is the product solving and how is that benefiting you?
Real-time analytics, in my company, is a crucial part and whit this tool, almost everybody can do it, easing the data governance problems that always rise in this situations


    Entertainment

Great customer service, but the tool can be overly complex.

  • September 09, 2022
  • Review verified by G2

What do you like best about the product?
The customer service is great. Everyone I've met at Amplitude is prompt in their responses and service. I've enjoyed doing user tests with the team. The simplicity of the funnel analysis tool is excellent for an eCom company.
What do you dislike about the product?
The tool is too complex as a baseline. Let us start with simple features and enable more complex ones as needed. Need session data in segmentation and funnels. The dashboards and visualizations need a lot of improvement. Often times I can't see values in my charts or the full text of a breakdown chart.
What problems is the product solving and how is that benefiting you?
Really good at eCom funnel analysis.


    Entertainment

Amplitude is very informative and helpful!

  • September 08, 2022
  • Review verified by G2

What do you like best about the product?
The customer success team, specifically my point of contact - Alex, is always there to answer my questions and brainstorm how to get the data I want. The chat feature is also very quick and can help answer basic questions.
What do you dislike about the product?
It is difficult to measure the time a user spends on the page, which can be difficult as that is a common statistic needed in the commerce space. I'd also like the ability to add headers to the dashboards to label specific sections.
What problems is the product solving and how is that benefiting you?
Amplitude Analytics is helping my team track the conversion of users purchasing products though NBCUCheckout. I can see granular data of where users are falling off in the process and use these stats to drive product improvements.


    Gi Wah D.

Making charts was never that easy with Amplitude!

  • September 07, 2022
  • Review provided by G2

What do you like best about the product?
What I like about Amplitude is that you can add custom properties and then filter or group by; it is very convenient.
What do you dislike about the product?
The "initial_utm..." user traits are a little bit confusing.
What problems is the product solving and how is that benefiting you?
It helps us in the way that we know what is happening with our platform. We can easily inspect all the sequence of events that occurred, by each user.


    Computer Games

It has been a fantastic way to analyse your app's retention and other metrics.

  • September 07, 2022
  • Review verified by G2

What do you like best about the product?
What I love most is the fact that I can create cohorts on a significantly deeper level for analysis. It helps in understanding the power users and churned users on a much deeper level.
What do you dislike about the product?
There's no downside to using amplitude. The only dislike is on the limit of number of events that one can have. Higher volume of events increases costs so pricing could be better.
What problems is the product solving and how is that benefiting you?
Helping us analyse what we could do to improve our retention metrics and have a deeper analysis of different cohorts of users and what impacts them. Also, the variety in terms of charts and cohort level analysis is helping us significantly.


    Luiz Paulo P.

Creating charts and checking data is pretty easy

  • September 05, 2022
  • Review provided by G2

What do you like best about the product?
There are a lot of chart types. Also, creating charts and checking data is pretty easy.
What do you dislike about the product?
Sometimes the Amplitude system and the rendering are kind of to slow
What problems is the product solving and how is that benefiting you?
I can check the product life-cycle and identify some points of improvements