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Reviews from AWS customer

5 AWS reviews

External reviews

2,768 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Patrick S.

Amplitude helps us drive well-informed business decisions

  • September 02, 2022
  • Review provided by G2

What do you like best about the product?
As a former user researcher, I spent a lot of time writing SQL queries to get basic information about our product's usage. With Amplitude, I can collect data about which actions drive retention, discover which steps in a user flow are unintuitive, and forecast our MAU in just a few minutes.
What do you dislike about the product?
Getting the correct data into Amplitude can be difficult. Verifying that I have good data is also hard. Our data, thus far, has been directionally useful. But I wouldn't confidently present it in an earnings report.
What problems is the product solving and how is that benefiting you?
Customer calls and surveys are great at uncovering user problems. However, it's hard to properly prioritize work without knowing how many people are affected by those user problems. Surveys are not a reliable way to get unbiased data. There is often a gap between what people report about their behavior and their actual behavior. Reliable usage data mitigates this problem. Amplitude makes collecting and analyzing that data quick and easy. Nine times out of ten, I'll hop into Amplitude if I need data on user behavior. I'll reach out to our product data team for more complex data needs.


    Commercial Real Estate

Amplitude's Value Add

  • September 02, 2022
  • Review provided by G2

What do you like best about the product?
Visualizations are intuitive, fast to set up, and performance is far better than other reporting tools.
What do you dislike about the product?
There is room for improvement in terms of flexibility of visualizations.
What problems is the product solving and how is that benefiting you?
Fast, reliable, self-service capable product analytics.


    Catarina S.

Best Analytics Tool

  • September 01, 2022
  • Review provided by G2

What do you like best about the product?
The best thing in Amplitude is the forecast tool. It's great to have a preview of the results based in historical data.
What do you dislike about the product?
I don't think the visual part is so friendly. It'd be great to customize the charts to make the visualization easier.
What problems is the product solving and how is that benefiting you?
Amplitude is solving the data analysis in my company, making it easier to raise hypotheses and draw up action plans.


    GopiKrishna Y.

Amplitude Solves Our Analytics Issue

  • September 01, 2022
  • Review provided by G2

What do you like best about the product?
charts , cohorts ,retension curves, sharing option
What do you dislike about the product?
some times data loading taking some time
What problems is the product solving and how is that benefiting you?
visual representation of user actions


    Tila S.

Tila's Review to Amplitude

  • August 31, 2022
  • Review provided by G2

What do you like best about the product?
How ease is to create cohorts and creat segmentations
What do you dislike about the product?
The dashboards are not so beautiful and ease to read
What problems is the product solving and how is that benefiting you?
Is helping me to track engagement of users with a product with wich I work


    Louise D.

Amplitude makes my analyzes much easier because it is intuitive

  • August 31, 2022
  • Review provided by G2

What do you like best about the product?
Ease of both an analytical data being able to do his analysis as a layman as well.
What do you dislike about the product?
Not be very intuitive to extract to excel.
What problems is the product solving and how is that benefiting you?
We have all the visibility of the application


    Nik F.

Indispensible tool for analyzing the full customer journey

  • August 31, 2022
  • Review provided by G2

What do you like best about the product?
I recommend Amplitude to most of my clients. It lets them view both online activity as well as offline, so that the whole journey can be visualized. Its marketing features are the icing on the cake, and it's great to see them keep expanding in that area.
What do you dislike about the product?
Amplitude is primarily a visualization and data exploration tool. Its support for tablular reports/pivots is very limited. So it is always necessary to have a secondary reporting tool for this sort of analysis - whether that's a spreadsheet or a dashboarding tool.
What problems is the product solving and how is that benefiting you?
Amplitude gives much more detail and drill-down than Google Analytics and other common analytics tools. I can drill down to individual contacts and see their full journey. This gives my clients the ability to explore data and find insights that would be impossible with most other tools.


    Computer Software

Easy tool to quickly find answers to your questions based on event analytics data

  • August 31, 2022
  • Review provided by G2

What do you like best about the product?
I use Amplitude on a daily basis to quickly check whether my assumptions are correct or not. The ease of creating charts is what I like the most.
What do you dislike about the product?
Using the tool requires a good understanding of your event analytics data. Therefore, it can be difficult for non-analysts to extract the correct insights from a chart.
What problems is the product solving and how is that benefiting you?
Amplitude helps us to transition from gut-based product decisions toward more data-informed product decisions.


    Chris T.

Gives great insights in visually digestible format

  • August 31, 2022
  • Review provided by G2

What do you like best about the product?
Being able to plug in and integrate into our existing systems
What do you dislike about the product?
I think they have a ways to go with greater features
What problems is the product solving and how is that benefiting you?
Don't need to have a full time data analyst


    Pavel P.

The best-in-class product analytics tool

  • August 31, 2022
  • Review provided by G2

What do you like best about the product?
Ease of chart settings
Wide range of analysis tools
Service response speed
What do you dislike about the product?
I would like to be able to pause the automatic display when setting up charts.

When you work with heavy queries, you want first to configure the graph and then run it.

Otherwise, every click is a change, and it can take up to a minute for any action.
What problems is the product solving and how is that benefiting you?
user behavior analytics
conversions, retention, churn, sales
analytics of the most engaged users
loss analytics
analysis of user problems and errors