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    Internet

Amplitude: A complete analytics tool

  • January 13, 2025
  • Review verified by G2

What do you like best about the product?
There are various features which I like the most about amplitude.
1. Feature flagging which help to rollout the feature in product on the basis of user without redeplyoing the code.
2. Session recording which help in gain the user pain points and improve the product in many ways like UX perspective.
3. It's easy to implement and integrate with various technologies.
4. Easy to use even for a non tech person.
5. Great customer support and community support.
What do you dislike about the product?
Some times when there are large number of events it takes time to show the full event data.
What problems is the product solving and how is that benefiting you?
Amplitude effectively addresses issues related to user analytics and feature flagging. The new V2 SDK is outstanding, offering various default events that resolve many of the challenges faced in the product. Additionally, the feature flagging functionality is impressive, enabling the rollout of features based on a percentage of users.


    Gabriel G.

very goo, intuitive! made my life easier

  • January 10, 2025
  • Review provided by G2

What do you like best about the product?
What I like best is its ability to provide actionable insights through features like cohort analysis, funnel tracking, and custom dashboards
What do you dislike about the product?
One downside of Amplitude Analytics is its steep learning curve, especially for beginners or non-technical users
What problems is the product solving and how is that benefiting you?
Amplitude Analytics solves the problem of understanding user behavior across digital platforms, enabling teams to make data-driven decisions. It helps identify key moments in the user journey, uncovering where users drop off and what drives conversions.


    jonathan f.

Satisfied Customer

  • January 09, 2025
  • Review provided by G2

What do you like best about the product?
the wealth of data that allows our company to review
What do you dislike about the product?
At he moment there are no cons that we have experienced
What problems is the product solving and how is that benefiting you?
This feature allows you to reconstruct digital experiences to see how customers interact with your product, helping you identify and fix issues quickly


    Apurv G.

Love amplitude analytics - one stop solution for complex analytic requirements

  • January 09, 2025
  • Review verified by G2

What do you like best about the product?
It's super easy to create dashboards, it's user-friendly and fast.
I tried amplitude AI and gave it natural language instructions and it does a great job.
The segmentations, ability to filter on various types of params of the event.
What do you dislike about the product?
The quota limitations seems like it's not very user-friendly in terms of highlighting various quota consumption details, and one needs a dedicated team to keep an eye on the same
What problems is the product solving and how is that benefiting you?
Helping us understand various org metrics like usage, feature adoption, retention etc. Course correct on time via dashboards


    Edward M.

The Ultimate Tool for Unlocking Data-Driven Growth

  • January 08, 2025
  • Review provided by G2

What do you like best about the product?
Depth in data analysis:
Amplitude offers an extremely detailed view of user behavior. It allows for data segmentation and very precise funnel analysis, making it ideal for understanding what drives retention and growth.

Intuitive visualization and customizable dashboards:
The graphs and panels are easy to set up and understand, making complex data analysis more accessible even for those who are not experts in analysis.

Integrations with multiple tools:
It connects with CRMs, marketing tools (like HubSpot), and data automation platforms (Segment, Snowflake, etc.), facilitating a 360º view of the customer.

Prediction and machine learning capabilities:
It not only analyzes past data but also helps predict future behaviors using AI, allowing you to anticipate problems or identify growth opportunities.

Experimentation and integrated A/B Testing:
You can run tests directly from the platform to measure the impact of changes in the product or campaign, eliminating the need for additional tools.
What do you dislike about the product?
High learning curve: Although the interface is visually appealing, fully mastering Amplitude can take time. To get the most out of it, it is necessary to have knowledge in data analysis and define events very precisely.

Complex initial setup: It is necessary to configure events, users, and funnels from scratch. If you don't have a technical team or a data analyst, this can become tedious and prone to errors.

Less effective for data not related to digital products: Amplitude is amazing for apps, SaaS, or digital platforms, but it may be less useful for offline or physical businesses, where event tracking is not as straightforward.

Dependence on the quality of tracking: If event tracking is not implemented correctly, the results can be inaccurate or incomplete. Unlike Google Analytics, where certain metrics are configured automatically, in Amplitude it is more manual.
What problems is the product solving and how is that benefiting you?
Lack of User Retention:
Problem: Users register or purchase but do not return.
How Amplitude Solves It:

Analyzes which behaviors lead to retention.
Identifies patterns in users who remain active.
Allows cohort analysis to understand which segments are more likely to leave the platform.
Benefit: Improves retention by understanding which features or functions keep users engaged.

Low Conversion Rate (Funnel Optimization):
Problem: Many visitors do not complete the purchase or do not end up using the product.
How Amplitude Solves It:

Creates detailed conversion funnels to identify where users drop off.
Allows analysis of multiple paths and detects bottlenecks.
Benefit: Optimizes each step of the purchase or activation process, improving conversions.

Lack of Understanding of User Behavior:
Problem: You do not know how users interact with your product.
How Amplitude Solves It:

Conducts a comprehensive behavior analysis to track every action (clicks, time on screen, features used).
Shows you which features are most used and which are ignored.
Benefit: Makes data-driven decisions on which features to improve or remove.

Difficulty in Developing New Features:
Problem: You are unsure of which new features to add or improve.
How Amplitude Solves It:

Uses user data to identify the most requested features or points where users spend the most time.
Allows you to run A/B tests to try out new features.
Benefit: Minimizes risks by basing development on real data and validating ideas before implementing them on a large scale.

Lack of Personalization for Different User Segments:
Problem: You treat all users the same, but their needs vary.
How Amplitude Solves It:

Segments users by behavior, geography, device, traffic source, etc.
Allows creating personalized experiences based on how different segments interact with the product.
Benefit: Increases satisfaction and engagement by offering experiences tailored to each type of user.


    Marketing and Advertising

Super quick to catch the events and usability.

  • January 07, 2025
  • Review verified by G2

What do you like best about the product?
The events were shown almost real time on the dashboard
Responsive & quick UI
What do you dislike about the product?
No onboarding walkthrough
Harder to learn for beginners
Doesn't remember org and have to mention org name everytime for SSO login
What problems is the product solving and how is that benefiting you?
Catching user events


    Michael B.

Great Configurability and Reporting

  • January 07, 2025
  • Review verified by G2

What do you like best about the product?
For me the most helpful feature is the ability to setup simple email reporting for any analytic views you setup
What do you dislike about the product?
The learning curve of how to deal with dimentions and metrics is a little steeper than other anayltics platform
What problems is the product solving and how is that benefiting you?
Mainly the session time and useability of the platform we are building


    Julio O.

The best tool for product analytics

  • January 02, 2025
  • Review verified by G2

What do you like best about the product?
Its fast to learn how to use it. Collecting new events its cheap, from an engineering perspective.
What do you dislike about the product?
Some updagres and more sofisticated analysis require more expensive plans.
What problems is the product solving and how is that benefiting you?
Its solving product decision making when it concerns to how users interact with my product. And also helps a lot on debbuging


    Computer Software

Decent platform for most users but has a learning curve

  • December 24, 2024
  • Review provided by G2

What do you like best about the product?
Amplitude says that it provides a straightforward setup for its all in 1 analytics platform, but in reality, it can be quite difficult.
They say that the integration process takes just two hours (that is assuming the data is perfectly organized) , but in reality, the process was frustrating and time-consuming.
The platform says that the tool will assist us with experiments but mostly it did not deliver good and actionable insights, especially in the product development process. Although yes it offers daily and weekly dashboards, the user experience was not great and the new design and UI were inefficient so we had a tough time making the most of it
What do you dislike about the product?
The platform restricted us to a rigid set of chart options, making it impossible to explore data freely. For example , if I wanted to visualize user counts based on certain key properties, I was limited to basic donut or bar charts and there was no flexibility to see trends over time, at least in not a way that was helpful.
Creating cohorts was another hassle. I had to navigate through multiple screens just to filter specific segments. Customer support is also lacking especially on the starter plans.
Overall as per me, Amplitude feels outdated and inefficient for the data needs of small businesses.
What problems is the product solving and how is that benefiting you?
I used Amplitude to track adoption, feature engagement, and subscription retention for some of our key products. Amplitude helped us in analyzing backend events like signups and purchases and product usage.
However the visualisation capabilities are lacking. Amplitude can be used for basic tracking but the lack of support from customer service made it challenging when I needed assistance.


    Consulting

Advanced Analytics well-integrated with Tech Stack

  • December 16, 2024
  • Review provided by G2

What do you like best about the product?
Ability to seamlessly integrate with Braze and other third-party tools.
What do you dislike about the product?
Live Events feed is limited when compared to similar platforms.
What problems is the product solving and how is that benefiting you?
Better understand of campaign attribution and conversion based off the fusion of product analytics and Braze campaign data. The benefits are time saving, cost savings, better insights and informed decision making,