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Reviews from AWS customer

5 AWS reviews

External reviews

2,763 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Information Technology and Services

A great and easy tool for Product Analytics

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
It's very user-friendly, and I love the interface. I'm learning every day new features.
What do you dislike about the product?
As any other Product Analytics tools, for a beginner, it's sometimes challenging to identify the best ways to gather the data you need as you have a lot of different possiblities.
What problems is the product solving and how is that benefiting you?
Having an easy access to a lot of different segments and parameters.


    Yash A.

Powerful, Easy To Use But Lacks Customer Support

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
1. Ease of use and streamlining workflows: Amplitude is very intuitive to use and I can create reports/dashboards which can be shared across stakeholders and different teams 2. Depth of analytics: Amplitude has really powerful setup to define events and create different data views for the same. Using this, I can now view metrics which help me quantify how users are using my product. 3. Powerful A/B analytics post implementation: We can view the performance of all our A/Bs experiments in just a few seconds and real time. 4. Super easy to validate events: The event explorer extension of amplitude is one of the best event streaming tools I have used and it makes my job super easy to verify the events when the developers have implemented the event.
What do you dislike about the product?
1. Slow communication: The amplitude team has been very slow in getting back to us when we face some issue with the product usage and implementation. This hampers our timeline and is a very draining experience. 2. Overwhelming for a first user: Amplitude is a very powerful tool but it can become really overwhelming for a user coming to the platform for the first time as there are so many features present in the same page. 3. Lack of cross platform analytics: Amplitude lacks the ability to connect other analytics tool like Hotjar etc to understand user behaviour.
What problems is the product solving and how is that benefiting you?
1. Excellent self-serve Product Analytics tool for Product managers
2. Easy to integrate this with other platforms like Clevertap which we use too
3. State of the art Visualtions to assist decision making
4. Amazing and reliable experimentation tool for all our Product A/B Tests


    Banking

Powerful user-friendly, analytics platform

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
The rapid creation of new dashes and ease of event insertion
What do you dislike about the product?
User Journeys feature is very clearly still a beta feature and does not allow for exclusion of irrelevant events
What problems is the product solving and how is that benefiting you?
Over time and real time analyis of user behavior


    Financial Services

Great Source of Truth

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
Amplitude is great for being able to aggregate the most important data inside a single place and to be able to run important analysis.
What do you dislike about the product?
There is a bit of a learning curve to using Amplitiude.
What problems is the product solving and how is that benefiting you?
Having one place where I can see the most important pieces of data and run analysis between them.


    Biotechnology

Amazing tool for measuring impact of your users' journey

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
The drag-and-drop style of making charts makes it very easy to quickly visualize your data
What do you dislike about the product?
If you are looking for certain specific variations of your metrics it is not always easy to create that in Amplitude through the UI. I find myself going into the raw data instead.
What problems is the product solving and how is that benefiting you?
I am able to visualize the user journey through easy-to-make flow charts


    Larry G.

Amplitude is a great way to slice and dice

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
Amplitude allows me to understand the actions of users at scale
What do you dislike about the product?
There can be some complexity which is also Amplitude's power. It takes a bit to master.
What problems is the product solving and how is that benefiting you?
Our needs are to understand user's actions to influence our product roadmap.


    Badr Z.

Senior Engineering Manager

  • November 08, 2023
  • Review provided by G2

What do you like best about the product?
Performance and ease of setup analytics charts.
What do you dislike about the product?
The UI offer too much and somtimes it get me confused where to find right options.
What problems is the product solving and how is that benefiting you?
Getting insight into usage and MAU and related revenue impacts. It also help us to see different scenarios where we are losing our customers.


    Rafaella F.

Good for tracking events, but could offer a bit more flexibility

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Amplitude is easy to understand and to use, even for those who are just learning how to use it. It has been improving the amount of capabilities they offer. It's very good being able to connect all the data from Braze then mixing it up with the events we fire from our platform.
What do you dislike about the product?
Amplitude is still a limited tool, allowing you to analyze numbers only from the last 365 days at a time meaning there's not a way to create a full historic panel of something. To compare events from 2 different periods in time, you need to create 2 charts for it. It is improving, but still needs a bit of work to math other analytics tools.
What problems is the product solving and how is that benefiting you?
Amplitude is amazing in gathering in a single place data from events fired from the app and third party tools like Braze. This way, we can see the impact of our work directly where it happens.


    Education Management

How Amplitude Makes My Life Easier

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
I used Amplitude for a bit more than a year and found it really useful. It allows you to deep dive into data, find insights, and visualize them in a few quick actions, all in one tool.
What do you dislike about the product?
In general I like updates and try to adapt to them as soon as possible, though not all of them are necessarily good. Still, one of the things that going me crazy are the limits: limits for segments of users (why 10 only?), limit of preview in users stream, limit of events for one chart etc.
What problems is the product solving and how is that benefiting you?
I want to know how users of my app perform, what they like and dislike, which changes are statistically significant for them, and whether I may or may not make predictions based on this information. Hence, Amplitude helps me to accomplish all of these tasks using only one tool (eliminating the need for separate SQL tools, BI tools, or significance calculators) and as a result quicker present valuable outcomes for my team.


    Financial Services

Took time to get used to, but was worth it

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
+ Strong focus on user experience, with the product team carefully listening to users.
+ Constant product updates, with the ability to revert to the previous experience.
+ The customer support team is very responsive and willing to help.
What do you dislike about the product?
- Might take time to get used to.
- Existing user adoption to more advanced (suitable) features could be improved.
What problems is the product solving and how is that benefiting you?
Enable us to understand and track the performance of A/B tests on our digital channels.