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Reviews from AWS customer

5 AWS reviews

External reviews

2,723 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Lizzie M.

Easy to use

  • June 17, 2022
  • Review provided by G2

What do you like best about the product?
For us, on the tier 2 department on fuboTV, it helps us a lot finding the actual events on the cx logs when they complain about an error or buffering event, this way we can make sure is an issue on our end or their connectivity.
What do you dislike about the product?
As we always try to search for all the information available on the charts when we create one to find events related to errors or buffering events we only have 5 fields for each one to group by and sometimes is not enough to gather all the devices or account details to troubleshoot.
What problems is the product solving and how is that benefiting you?
As a technical support agent for fuboTV, it is very important that all the errors customers may face, we can track so we can confirm with amplitude events if is related to our performance or cx internet speed or else.
Recommendations to others considering the product:
Once you get familiar with the chart and how to read all the info provided it's very easy to work with it and it will definitely help you to improve your services


    Daniel O.

Insightful Tool

  • June 16, 2022
  • Review provided by G2

What do you like best about the product?
What i like the most of Amplitude is its persona analysis to create user cohorts depending on the different user behaviors.
What do you dislike about the product?
When I download the data, user_ids come with blank spaces
What problems is the product solving and how is that benefiting you?
It is helping me to understand better who is my user and how she/he behaves in my product
Recommendations to others considering the product:
N/A


    Natasha R.

Daily tool as a Product Data Analyst

  • June 15, 2022
  • Review provided by G2

What do you like best about the product?
It is my primary tool for evaluating in-app user interactions. It is easy to use and has many features that can allow you to map user journeys/funnels, evaluate test results, and keep track of key metrics.
What do you dislike about the product?
There are some additional features around tracking I think could be added to help me visualized it, and there are some limitations on the graphs you can generate, but nothing that intrudes my work day-to-day.
What problems is the product solving and how is that benefiting you?
Without Amplitude Analytics we wouldn't have the insights needed to make data-informed decisions, it has increased our ability to inform key stakeholders. This is the best tool for it, I've used it for over 5 years.


    Todd S.

Suggest Amplitude Analytics business analytics tool

  • June 15, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use, copy/modify/tweak previous saved dashboards.
What do you dislike about the product?
Not exactly built for marketing, or have specific automatic settings for businesses, it's fairly generic without preset analytics models
What problems is the product solving and how is that benefiting you?
Data visualization, and allowing users to download data is great. I need this daily, although I hate that I have to "melt" the data to turn it into a pivot table when I download the CSV file.


    Daniel C.

Fast way to convert insights into action

  • June 14, 2022
  • Review provided by G2

What do you like best about the product?
What is really helpful is the way to create a custom event based on others. This feature helps me to quickly understand user behavior based on the different use cases of my product.
What do you dislike about the product?
It would be great to have a native event for sign-in. Now I could check active events to understand user engagement but some of those events are part of the onboarding and is complicated to distinguish between not onboarded users and acquire ones.
What problems is the product solving and how is that benefiting you?
Since we are implementing other platforms to concentrate data and analysis, Amplitude Analytics is helping me understand user behaviors faster and decide which experiment I should prioritize while the team is implementing other tools.
Recommendations to others considering the product:
Native tracking for user taps would be great to make a micro-events analysis without all the work required to tag every component.


    Sebhat Y.

Pug and Play Product Analytics

  • June 02, 2022
  • Review provided by G2

What do you like best about the product?
Once you've instrumented your events, its so easy to get meaningful insights via Amplitude. I am able to see a lot of advance analytics that once would take me hours in SQL in a matter of minutes with Amplitude!
What do you dislike about the product?
I wish i could see things historically as you could do with Pendo. Of course, you need to properly instrument your events as well. Once that is established tho, its smooth sailing,
What problems is the product solving and how is that benefiting you?
They are allowing me to see advance product analytics such as stickiness, retention, funnel analysis, engagement matrixes and more in a matter of minutes. Makes my job that much easier.


    Entertainment

Amplitude is a key tool for mobile product managers

  • May 30, 2022
  • Review provided by G2

What do you like best about the product?
I enjoy the speed and flexibility of Amplitude. The majority of product questions can be answered through dashboards, which are super-intuitive and fast to build and understand. Furthermore, they provide an effective way to download the data to our own S3 for more rigorous tasks.
What do you dislike about the product?
It is not really easy (especially for the new team members) to understand how the events are working if there is no clear explanation behind each of them (hand-made).
We still have to build and maintain event maps on our own. Would be great if such event maps (basically event descriptions + screenshots + connections between events) could be made through Amplitude.
What problems is the product solving and how is that benefiting you?
The main problem is to understand what different users do in the app and how they do it. Having a profound analytical platform is the core of any product success.


    Alexandre B.

Amplitude helped us gain operational efficiency by increasing data access

  • May 19, 2022
  • Review provided by G2

What do you like best about the product?
The fact that everyone in the company can access the charts, just by sending a URL link to them. It simplify a lot the access to data and therefore the number of persons that see charts and dataviz.
What do you dislike about the product?
The fact that this is not possible to have a bit more customization of the charts.
What problems is the product solving and how is that benefiting you?
Beforehand, we weren't able to analyse acquisition funnels. Now with Amplitude, it's pretty straightforward. We can monitor it live.


    Felipe P.

Amazing to discovery new thing about the business

  • May 12, 2022
  • Review provided by G2

What do you like best about the product?
How simple it is, and how powerful is the discovery that I made to improve the results of my time and how accessible it is to all my staff to see de resultuts.
I don`t now how competidors works
What do you dislike about the product?
Should be a better notebook presentation with more options to edit like image formats e other stuffs.
A better way to understand the segmentation metrics like New Users
What problems is the product solving and how is that benefiting you?
Visibility to my business and when my time work with A/B Teste we can easily saw the results e take decisions after that. Otherway we should need a program skills in time.


    Isgav D.

Doing product analytics with Amplitude - Easy, fast, and a great experience overall

  • May 07, 2022
  • Review provided by G2

What do you like best about the product?
Amplitude is very easy to use. It allows you to quickly get insights and analyze data accurately. It makes doing a lot of complex analysis in SQL redundant. Very easy to learn and use even for non-technical users.
What do you dislike about the product?
Some features like experimentation and statistics are not integrated very well into the main product. There is a different experimentation module but doing statistical calculations or even calculating CIs is not available for all charts.
What problems is the product solving and how is that benefiting you?
We are analyzing our online SaaS B2C product. Analyzing funnels, monitoring site and product usage and engagement, and doing product analytics 24/7. Saves us a lot of time while using.