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Reviews from AWS customer

5 AWS reviews

External reviews

2,723 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Health, Wellness and Fitness

Great product & support! More features than you know what to do with

  • May 02, 2022
  • Review provided by G2

What do you like best about the product?
- Many reports and variations of reports for you to visualize data to best suit the type of insights you're looking for.
- Love the stickiness chart.
- Customer support is very knowledgable and responsive.
What do you dislike about the product?
- So far the only frustrating part is the fact that we have data in 2 projects and we're unable to analyze them together. I don't think that's an Amplitude issue, more just a problem with our implementation.
- Not really a negative, but there's more tools than you really know how to use and it's only limited by your implementation.
- I had to look on Youtube to figure out how do use the basic functionality, but once I watched a couple videos it became fairly straightforward.
What problems is the product solving and how is that benefiting you?
- We've been using amplitude to better understand engagement, conversion and retention of our audience after shipping functionality.
- Amplitude has also been helpful in our data-based decision making.


    Gabriel Breno A.

Unique tool for analyze metrics for our products. We use it everywhere.

  • May 02, 2022
  • Review provided by G2

What do you like best about the product?
The integrations are easy to apply and maintain. We just added tiny codes to our projects and it's ready to use. That part is amazing to focus only on what is really needed.
What do you dislike about the product?
The way that events are shown in the dashboard isn't so great. I would like to group them in various section or create categories to be more organized.
What problems is the product solving and how is that benefiting you?
Gettings error events before they entered in support for exemplo. We also are using to be a data-driven company. Some of our decisions are based on metrics collected from Amplitude.


    Information Technology and Services

Amplitude is a great analytics SaaS

  • May 02, 2022
  • Review provided by G2

What do you like best about the product?
I like its query response times, which provide insights immediately. The UI is very self-explanatory, and you can pick it up very quickly.
User stream exploration is a great feature that lets you deep-dive into user behavior, and understand how they interact with your product.
What do you dislike about the product?
The person-based ownership model might be somewhat restrictive - it can be useful to have teams as owners. Also, the dashboard creation UI can be slow or unresponsive.
Also, the /identify API is a bit tricky to nail down, so I would make the request structure much more similar to the HTTP API.
What problems is the product solving and how is that benefiting you?
Understanding user behavior, gaining complex insights from compound metrics, and segmenting users based on a myriad of properties. Also, the visualization features are very helpful.


    Computer Software

Easily tracks our user activity with limited knowledge of metrics and analytics

  • May 02, 2022
  • Review provided by G2

What do you like best about the product?
The simple chart setup helps me to decide what information to report on while intuitively guiding me to analyze important metrics
What do you dislike about the product?
Difficulty in reporting across different platforms (e.g. US and Canada), would like to be able to combine platform usage to get 1 report
What problems is the product solving and how is that benefiting you?
Retention analytics are helping our company to pinpoint issues with certain cohorts of clients in order to target them better and see their activity rise
Recommendations to others considering the product:
Utilize support wherever required, lean on their expertise if you are not knowledgeable in gathering metrics. You will be successful!


    Denis G.

State of the art

  • May 02, 2022
  • Review provided by G2

What do you like best about the product?
How easy it is to get to the data that you need.
What do you dislike about the product?
Not much! It can be awkward to figure out how to map certain funnels.
What problems is the product solving and how is that benefiting you?
Where our new users drop out during the signup funnel


    Josh D.

An excellent tool for insight at speed

  • April 29, 2022
  • Review provided by G2

What do you like best about the product?
With Amplitude you are able to get the insight you have wanted at a pace that is just unrealistic for SQL based, traditional data warehouse queries. It is beyond the competition in so many ways.
What do you dislike about the product?
One of the only things that could be improved is the ability to customise graphs like other traditional BI tools.
What problems is the product solving and how is that benefiting you?
We quickly used Amplitude to understand the acquisition and activation funnels and extended this into all user journeys across our applications. Business performance and the usage of data have both increased dramatically.
Recommendations to others considering the product:
If you are comfortable with events and their application on your product then Amplitude is the best product you can use for insight.


    Arturo V.

Best in class product analytics product

  • April 29, 2022
  • Review provided by G2

What do you like best about the product?
Super powerful, you can get results and insights, very fast,
What do you dislike about the product?
Organizing charts, very hard to move them around
What problems is the product solving and how is that benefiting you?
Investigations about retention user paths to discover how to bring value
Recommendations to others considering the product:
Start playing with the tutorials first


    Rafi M.

Best Product Analytics Tool

  • April 29, 2022
  • Review provided by G2

What do you like best about the product?
User-friendly self-service analytics tool where you can do an instant data science just with a few clicks. The most powerful feature is the user persona analysis that can help to understand our users in several clusters then combine it with their retention graphs
What do you dislike about the product?
The pricing is quite expensive even for a mid-sized company. To gain several important features we need to add in extra cash to unlock it. Their cohort function also still needs to have more improvement.
What problems is the product solving and how is that benefiting you?
Understanding how every user's actions and demographics impact retention. Amplitude also allows us to find the "levers" for each activation metrics within the product
Recommendations to others considering the product:
If your company has quite a lot of budget in your pocket, go for Amplitude. This will supercharge your analytics team, a good analytics investment.


    Consumer Goods

Strong diagnostics capability excellent for organisation seeking data democratisation

  • April 20, 2022
  • Review provided by G2

What do you like best about the product?
User Look-Up is an excellent feature for organisations considering data democratisation because in the wealth of data in digital analytics, all users are able to trace their own user path and relevant components for analysis.
What do you dislike about the product?
Dashboarding is not as customisable, with limitations around the layout and filter options (e.g. unable to set filters based on formula). This makes it tough for meaningful visualisations.
What problems is the product solving and how is that benefiting you?
Mobile App performance tracking. Benefits realised include understanding various UI element impressions and click through performance. Also, it is easy to onboard new joiners, within 1 week of joining, we are able to use Amplitude with limited hand-holding.


    Alexander M.

The best platform to understand your customers

  • April 15, 2022
  • Review provided by G2

What do you like best about the product?
It is incredibly easy to cohort users, with both static and dynamic cohorts
What do you dislike about the product?
Complex, specific visualisations can be quite difficult to produce due to the specificity of the chart templates and still small community
What problems is the product solving and how is that benefiting you?
User path analysis and identifying cohorts that are most likely to convert and why.
Cross-platform analytics is incredibly easy to solve on Amplitude