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4-star reviews ( Show all reviews )

    Joseph Adrian S.

Best All Around Analytics Tool

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
-Ease of use
-Intuitive UI
-Rich features
What do you dislike about the product?
Pricing is quite expensive and some features require an additional subscription.
What problems is the product solving and how is that benefiting you?
Prior to amplitude we don't have an event tracking tool that is reliable and has a friendly reporting UI to enable self service.


    Financial Services

Powerful Tools, Helpful Team

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
The UI/UX is very intuitive, even for a first-time user like me. The team is also very helpful and will happily guide you to get the best out of Amplitude features.
What do you dislike about the product?
None that I can think of. Overall, I'm very happy with how things go with Amplitude.
What problems is the product solving and how is that benefiting you?
Getting data is very quick, easy, and real-time. You can share the URL as well with your team. The various chart types are also great.


    Information Technology and Services

Good self-service platform

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
We use Amplitude for customer analytics. It is a super robust tool, which is used across multiple departments. We are getting a huge amount of benefits with its analytics abilities.
What do you dislike about the product?
- User interface is far better than any other product in the same category
- Plenty of widgets and customizations
What problems is the product solving and how is that benefiting you?
We can be independent in reporting on test performance, audience segmentation, user behavior analysis of different user segments.


    Information Technology and Services

Best quantitative app analyse

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Obvious information and various tools to track user behavior.
What do you dislike about the product?
Less qualitative insights. No recording so far.
What problems is the product solving and how is that benefiting you?
It can bring an excellent overview of how products behave so we can know the benchmark to improve.


    Riza H.

Great reliability, support, and features.

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Love the features:
1. Create analytics (Segmentation, Funnel, Conversion/Drop Off Journey, Cohorts) to get valuable insight easily. The conversion/drop off journey feature is also very impactful.
2. Manage data easily by being able to see the traffic and turn some events off/on easily
3. It's connected with Amplitude Experiment, which is super powerful
What do you dislike about the product?
- Expensive and have limitation based on the number of events
- There is an additional cost to unlock more features like Unlimited Sync Cohort and Alerts. For Alerts, I expect it to be a standard feature.
What problems is the product solving and how is that benefiting you?
- Tracking data easily (easy to implement, easy to debug)
- Tracking and managing data in the right way (the training is great)
- Getting insight from the data to solve problems around Activation Rate, Referral, Retention, etc, by understanding our User's Behaviour


    Justin S.

Fantastic tool

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
Extremely easy to implement and use. Have used many other analytics tools and Amplitude is by far my top recommendation.
What do you dislike about the product?
Wish a few of their features were available in low-tier plans.
What problems is the product solving and how is that benefiting you?
Helps us get a near-complete understanding of our funnel without having to invest in building custom tooling.


    Computer Software

convenient and fast self-serve data tool

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
Very easy to start to use, powerful and fast, visualisations are customizable to some degree. Calculates common user paths.
What do you dislike about the product?
Dynamic user properties which are not backfilled make segmentation based on these error-prone and difficult to debug.
What problems is the product solving and how is that benefiting you?
Allows a wide audience to explore our data, follow our progress and draw conclusion


    Online Media

Amplitude is a good tool for seeing how our site is performing.

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
Visual capabilities in graphs are my favorite part. The group by -function is excellent for comparing different kind of users or pages in the site.
What do you dislike about the product?
The pathfinders can be hard to explain and they don't always show same figures as the funnels. I can't always explain why.
What problems is the product solving and how is that benefiting you?
We are looking at visitor amounts, click trough rates and such metrics over time. Amplitude is a good tool in showing trends and possible pitfalls.


    Oded O.

Great product analytics platform

  • August 25, 2022
  • Review provided by G2

What do you like best about the product?
Lots of smart charts and user segmentations. You can easily analyze funnels and cohort behaviors, see drops in conversions etc. Also, I use it to create elaborative dashboards for a high level view of the business.
What do you dislike about the product?
The product takes time to learn and some things are less intuitive. Also, I'd love to be able to group cohorts by multiple dimensions.
What problems is the product solving and how is that benefiting you?
Amplitude helps me understand how my users are behaving, how product changes impact adoption, retention and conversion, which is exactly what I need from a product analytics platform.


    Insurance

Amplitude provides insights into user behavior and its impact on business metrics.

  • August 25, 2022
  • Review provided by G2

What do you like best about the product?
Easy to derive insights by user segments for events that impact conversion and view them in ready-to-use formats such as funnel view, segmented view, lifecycle view, etc.
What do you dislike about the product?
You must invest some learning time before you create your first chart.
What problems is the product solving and how is that benefiting you?
Amplitude helps us derive user behavior and attribution for a feature built to influence user actions.