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Reviews from AWS customer

5 AWS reviews

External reviews

2,690 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Johanna C.

I love Amplitude

  • October 10, 2025
  • Review provided by G2

What do you like best about the product?
The diverse functionality and the quick responses to all my support tickets.
What do you dislike about the product?
There is nothing I dislike about Amplitude.
What problems is the product solving and how is that benefiting you?
Amplitude helps us gauge general user engagement with our product. It easily visualizes drop-off points, ways to increase conversion, and correlations between different events.


    Mamata J.

Powerful analytics tool that drives data-backed decisions

  • October 09, 2025
  • Review provided by G2

What do you like best about the product?
Amplitude helps me understand user behavior at a granular level — from campaign acquisition to retention. I like how easily I can identify which marketing channels and user actions contribute most to conversions and revenue.
What do you dislike about the product?
There’s a bit of a learning curve in setting up events and dashboards initially. Structuring data correctly is crucial, and it can take time to fully leverage all the advanced features.
What problems is the product solving and how is that benefiting you?
Amplitude helps us understand user behavior from acquisition to conversion. It allows us to identify which campaigns, audiences, and actions drive the highest engagement and revenue. This visibility has improved our campaign optimization and overall marketing efficiency.


    Financial Services

Delightful Experience Using Amplitude as a First Time User

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
As a data analyst trying out Amplitude for the first time, I was genuinely impressed by how straightforward it was to access analytics and set up dashboards on the platform. The Ask Amplitude feature, which lets you create charts using plain text, was an added bonus. I often rely on Ask Amplitude to help plan my event taxonomy and to lay out the basic structure for most of my charts. The community on slack is super helpful for connecting with other amplitude users and discussing doubts or how to's.
What do you dislike about the product?
I would like to see more personalization options for charts to match them with company branding and colors, making it more useful in presentations and client facing documents. Additionally, more visualization options would also be very helpful!
What problems is the product solving and how is that benefiting you?
Amplitude is helping us move from raw event data to actionable behavioral insights. Before using it, we had fragmented visibility into how users were interacting with key features in our app. The biggest benefit has been speed and clarity in decision-making, product and marketing teams can self-serve analysis on user funnels, retention, and experiment impact without needing engineering support.


    Saloni .

Amplitude

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
Amplitude helps me build various dashboard with different lets me analyse and view the data from different lens at the same time, its a great chart builder.
What do you dislike about the product?
Amplitude can get little confusing at times, however support helps me understand it better
What problems is the product solving and how is that benefiting you?
Amplitude has helped m build the dashboards like never before which has been super helpful.


    Yao W.

For any startup looking to optimize their product, I would recommend it 100 times to use Amplitude

  • October 02, 2025
  • Review provided by G2

What do you like best about the product?
I really enjoy using Amplitude. As someone focused on product optimization at a startup, I rely on a free account and find it extremely valuable. I highly recommend it. I use it to check data almost every day! This platform genuinely provides access to a wide range of useful features for everyone, and its goal of helping products grow is clear. For instance, when we needed to track error levels in our products, we considered using Amplitude as our dashboard. At first, we were a bit disappointed to learn that the alert feature required payment. However, we soon found that the experimental features included an alert function, allowing us to create flags and monitor their status for timely notifications. Even with a free account, it's possible to create unlimited flags, which is truly impressive. My colleagues and I are all genuinely impressed by what a fantastic platform and product Amplitude is.
What do you dislike about the product?
There may be a bug, as emails sent by Amplitude to my inbox are not being fully displayed at the moment. However, the attached files do appear to be complete. Additionally, since the platform offers such powerful features, I would like to see more real-world use cases showcased on the official website.The login process is also very strange. I'm already logged in to Amplitude, but when I open another Amplitude page, I often have to log in again.
What problems is the product solving and how is that benefiting you?
Amplitude's SDK is really useful. Not only does it easily visualize user journeys, but it also allows for easy integration of data from other sources. Here's a dashboard I shared with my team.
- Quickly view key user data and identify potential issues based on this data.
- Identify key areas of user churn, providing insights for product/development optimization:
For example, during the user registration process, users who click "next" are assumed to be interested in the product, but not all of these users successfully register.
- Quickly view marketing/marketing effectiveness: Data is broken down by country, and currently this dimension allows us to easily identify new customers driven by various campaigns. In the future, we can assign specific metrics to each channel to differentiate traffic and effectiveness.


    Omry A.

Great Event Based Analytics Tool

  • October 02, 2025
  • Review provided by G2

What do you like best about the product?
Pre-built reports that can easily be customized to match the events you send.
What do you dislike about the product?
Takes time to learn everything, and you need to make sure you pre-define and send all the event and their properties to make things work.
What problems is the product solving and how is that benefiting you?
This is our main analytics tool for all types of reporting for both mobile app and website data.


    Information Technology and Services

UX Lead, tracking all metrics in amplitude

  • October 01, 2025
  • Review provided by G2

What do you like best about the product?
How easy it is to track metrics and create charts. We track everything on our marketing site and product in Amplitude. Additionally, the help and support is great. The ability to create a ticket about something i'm not sure about and get a response within the week is very important to me.
What do you dislike about the product?
Sometimes i'm not sure about the data and I have to make extra charts to cross-test an inquiry. I wish that the Guides and Surveys features was more robust and part of the base package.
What problems is the product solving and how is that benefiting you?
Knowing which features and design improvements were effective in moving company metrics.


    Satish n.

Amplitude Analytics helps track user behavior and convert data into clear, actionable insights.

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Amplitude Analytics is its user-friendly interface and the depth of insights it provides. The platform makes it simple to analyze user behavior, build funnels, and track cohorts without requiring heavy technical skills. Its customizable dashboards allow quick access to the most relevant metrics, making decision-making faster and more data-driven. I also appreciate how seamlessly it supports experimentation and iteration, helping teams identify growth opportunities and optimize performance effectively.
What do you dislike about the product?
One limitation of Amplitude Analytics is that the initial setup and integration can be somewhat complex, especially for teams without prior analytics experience. Some of the advanced features may also require additional training to use effectively. Additionally, loading large datasets can sometimes be slow, and there could be more ready-to-use templates for common use cases to make the platform even more accessible.
What problems is the product solving and how is that benefiting you?
Amplitude Analytics helps solve the challenge of understanding user behavior and tracking product performance in a detailed, data-driven way. By providing insights into user journeys, retention, and conversion patterns, it enables teams to identify bottlenecks and optimize features effectively. This benefits me by allowing quicker, informed decision-making, improving product strategies, and highlighting opportunities for growth, ultimately leading to more efficient and targeted efforts.


    Gabriela T.

Amplitude is the best tool for Growth and Product Managers

  • September 29, 2025
  • Review provided by G2

What do you like best about the product?
I love to have diferent options of reports where i can see funnels of conversion and event detonation. It allows me to compare diferente segments and countries
What do you dislike about the product?
I have not experience any downside using amplitude events
What problems is the product solving and how is that benefiting you?
Its benefit is mostly because as in Treinta we have 2 products, we need to diferenciate behavior between app and web users. Also, because as we have diferent type of user business and it helps us to stablished patterns according to this.


    Vinicius N.

The more you know, more you know that you don't know.

  • September 29, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use interface. I feel like even not knowing all feature I'm able to to explore and try to use. Documentation super helps at all time.
What do you dislike about the product?
Sometimes I feel stuck in some views and documentation language is a bit confusing at times. An practical example is how the "each" operator works. It was hard to find the answer and even harder to double check the information.
What problems is the product solving and how is that benefiting you?
My main use is regarding Marketing Analytics and corporate report.
User segmentation -> Patter Behavior -> Feature usage -> Campaigns Performance.
I'v been able to identify segments of highly engaged users and improve my conversions overall, while justifying through data next steps and optimizations.