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Reviews from AWS customer

5 AWS reviews

External reviews

2,828 reviews
from and

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4-star reviews ( Show all reviews )

    Ankit G.

Intuitive Dashboards with Rapid Setup

  • February 03, 2026
  • Review provided by G2

What do you like best about the product?
I really like Amplitude Analytics because it's easy to instrument logs with straightforward documentation, allowing us to set up events in minutes. The dashboards are another strong point, as they're intuitive and customizable, with both predefined options and the ability to create custom dashboards. Their transparent pricing is beneficial too, especially the free plan which is great for startups.
What do you dislike about the product?
- I'm not able to use features like session replays due to being on an older tech stack. Compatibility with older tech stacks is missing for newer features. - Sometimes there's a delay in event data. Data is delayed sometimes for hours due to ongoing incidents.
What problems is the product solving and how is that benefiting you?
I use Amplitude Analytics to get user and account-level data, track monthly and daily active users, and debug frontend issues using usage logs. It's easy to set up with straightforward documentation, and the dashboards are intuitive. The free plan is great for startups.


    Trí Nhã L.

Eases User Journey Analysis, Pricey for Startups

  • February 03, 2026
  • Review provided by G2

What do you like best about the product?
I like that Amplitude Analytics is very easy to set up, and I can quickly turn data into charts that clearly show me what I want to see. As a developer, I find the call tracking integration into our app very easy.
What do you dislike about the product?
Maybe the pricing is very high for some small startups.
What problems is the product solving and how is that benefiting you?
I use Amplitude Analytics to track metrics and understand the user journey in my app, enabling me to improve specific features. It helps me see how users interact with our app effectively.


    Phillip M.

Intuitive Insights, Empowered Decision-Making

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
Amplitude is the best self-service analytics tool I've used. My team can go from question to answer in minutes without waiting on data science or engineering—what used to be a bottleneck is now just... not. The chart builder is dead simple, and the learning curve is minimal. If you can articulate what you want to know, you can build it.
What do you dislike about the product?
The session replay tool isn't as robust as Fullstory and feels slower to navigate. I also wish the funnel charts had more flexibility—specifically, variable time windows between steps and the ability to hold properties constant across steps.
What problems is the product solving and how is that benefiting you?
It removes the friction between having a question and getting an answer. My team makes faster, more informed decisions because the data is accessible to everyone, not just the people who know SQL.


    José Ramón D.

Easy Implementation and Quick Responses with AI

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
I love how easy it is to implement Amplitude Analytics and the ability to ask questions through AI and get answers in seconds. The entry barrier is very easy to overcome, and although sometimes the queries are easy to make, the answers can be difficult to calculate; this simplifies it a lot. Additionally, the initial setup was very simple.
What do you dislike about the product?
Too many options sometimes for an intermediate level.
What problems is the product solving and how is that benefiting you?
I use Amplitude Analytics to have metrics of a digital product and observe user behavior. The implementation is easy, I can ask through AI and get quick answers, simplifying complicated queries.


    Garrett S.

Easy to Use, Intuitive, and Fun for Everything

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
Easy to use. Intuitive and fun, use it for all
What do you dislike about the product?
Can be hard to figure out how all tools work
What problems is the product solving and how is that benefiting you?
How to optimize product


    Andrew K.

Makes User Data Analysis Effortless

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
I like how Amplitude Analytics can load a bunch of fields quickly, and I can filter them, which makes it easier to go in depth and saves a lot of time when reviewing an account. It helps troubleshooting immensely without needing to escalate to the engineering team. It's integrated very well.
What do you dislike about the product?
I wish it was easier to add filters, and I wish that it was easier to look at older events without scrolling. Make filters more discoverable and flexible, and have quicker ways to surface historical data and events.
What problems is the product solving and how is that benefiting you?
I use Amplitude Analytics to review account history and event sequences. It solves issues by eliminating guesswork in identifying reasons for declines. Loading fields quickly with filtering capabilities saves time and aids troubleshooting without engineering support.


    Financial Services

Extremely Fast, Flexible Analytics for Massive Data

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
Extremely fast and flexible for analytics. Great at parsing through enormous amounts of data
What do you dislike about the product?
Flexibility is also a downside as data governance and event structuring can make implementation a mess or a success
What problems is the product solving and how is that benefiting you?
Amplitude is best suited for user behavior and event streams in a way more traditional databases struggle with or are slow at


    Vitor A.

Real-Time Data Analysis, Value Could Improve

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
I like Amplitude Analytics because the data is reproduced in real-time, which makes it easy to see things happen practically. Additionally, the implementation of events is done in a practical way, which I find very convenient.
What do you dislike about the product?
The value of the product could be improved.
What problems is the product solving and how is that benefiting you?
I use Amplitude Analytics to understand customer actions, such as when they enter, exit, and what they click on, all in real time. The implementation of events is practical.


    Raman V.

Easy, Fast Funnel Builder for Analyzing and Sharing User Flows

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
My favourite feature of course is their funnel builder. It's easy & fast, you can analyze user flows there and share visualisations quickly. I create custom dashboards, check them everyday and automatically send them to my stakeholders.
What do you dislike about the product?
Your dev team has to define & send all those events to the Amplitude prior to any usage.
What problems is the product solving and how is that benefiting you?
All web & mobile product analytics.


    Arya B.

Intuitive Insight with Compass Charts, Needs More Total Count Options

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
I use Amplitude Analytics for different analytical projects and appreciate its ability to gain insights into how users engage with our product. The Compass charts are an extremely unique tool that helps me visualize retention and understand how engagement with different parts of the product can impact user retention. The intuitive UI makes it easy to curate dashboards and views, which I can share with non-technical partners who can easily interpret and iterate on them. The integration with different AI agents works smoothly, and the initial setup was straightforward. I also believe that Amplitude offers more robust capabilities compared to what we used before.
What do you dislike about the product?
I wish more of the funnel chart options could count by totals, and not just unique users. I'd like to see totals conversion over time and general TTC.
What problems is the product solving and how is that benefiting you?
I use Amplitude Analytics for user engagement insights, tracking navigation, and discovering product areas of user value. Its intuitive UI allows easy dashboard sharing with non-tech partners. Compass charts help visualize retention impacts from features, making retention insights straightforward.