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Reviews from AWS customer

5 AWS reviews

External reviews

2,768 reviews
from and

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5-star reviews ( Show all reviews )

    Sara Z.

Amplitude is the most crucial platform our start-up uses

  • August 16, 2021
  • Review provided by G2

What do you like best about the product?
Amplitude has such a powerful system; it is 100% customizable the platform is so comprehensive that it has all the types of analytics I could dream of... and more. Their support documents and staff are unrivaled.
What do you dislike about the product?
It takes time to understand and implement the system optimally. This is not necessarily a downside, as it is a powerful and deep tool. However, you need someone on the team who is comfortable with data analysis.
What problems is the product solving and how is that benefiting you?
We have a mobile application, so we are interested in understanding what our users do in order to design their experience better. We also track important indicators like retention, which helps us evaluate ourselves (and our investors need this data). Amplitude has empowered us to measure every detail of a user's interaction with our app, improve our product, and inform our KPIs.


    Cory M.

Absolutely love amplitude

  • August 16, 2021
  • Review provided by G2

What do you like best about the product?
It took me a bit to figure out, but once I did, it's been amazing. The platform makes it extremely easy to segment users, utilize multiple websites, and track flows.
What do you dislike about the product?
The UI/UX could use like a 1% upgrade (like makeup or something lol). Besides that it's perfect.
What problems is the product solving and how is that benefiting you?
Tracking all of my workflows and conversion rates


    Information Technology and Services

It's a high level web software where I can easily create my dashboards

  • August 16, 2021
  • Review provided by G2

What do you like best about the product?
I like the fact that it's possible to manage the graphics in the dashboards in several ways. The filter in graph creation is also something that turns the whole experience in Amplitude something easy to do, but with complex information to absorb and this is really good for those that, for example, don't know how to code in SQL language.
What do you dislike about the product?
Well, Amplitude is a really good tool to make easier the whole process of extracting information from data. But, sometimes, the data on User & Account Look-Up takes some time to load and this is something that, in some cases, is necessary to run analysis through some instant data.
What problems is the product solving and how is that benefiting you?
The problems I'm solving with Amplitude are really those that require seeing the "data behavior" through time and, with all the possibilities to change the data range and all the other possibilities of graph creation, this can easily be solved. The fact that a person doesn't need to have knowledge in SQL language makes the usage of Amplitude a perfect experience.
Recommendations to others considering the product:
It's a really good web software!


    Andrea E.

Fantastic behavioural tool

  • August 16, 2021
  • Review provided by G2

What do you like best about the product?
It is essentially: easy to implement (clear documentation), to use (fast learning curve), and to work with.
The range of analysis and charts cover the basic and most important needs of a company that wants to improve the performance of its product through behavioural analytics.
What do you dislike about the product?
Perhaps the possibility to show very old data at a certain granularity level (daily, weekly aggregation).
What problems is the product solving and how is that benefiting you?
Analyzing the user's usage of the application and the impact of A/B tested features on mains KPIs (funnels, conversion, retention, engagement).


    Guilherme H.

Amplitude is extremely important for our business

  • August 16, 2021
  • Review provided by G2

What do you like best about the product?
We are constantly creating new features or updating existing ones in our products, and Amplitude gives us all the necessary tools to analyze user engagement, retention, and conversion. Every launch of a new feature MUST come with a related dashboard on Amplitude measuring: feature demand (number of accesses), feature conversion, track of user paths. And the ability to send extra properties with the events allows us to create a much deeper analysis.
What do you dislike about the product?
I miss a feature that allows us to overlap different graphics into the same chart, so we can easily correlate one conversion line with others.
What problems is the product solving and how is that benefiting you?
- Tracking of user behavior
- Different products conversion
- A/B testing
- Tracking of some types of bugs - especially the ones that affect conversion


    Automotive

Revolutionized the way we think about product analytics

  • August 16, 2021
  • Review provided by G2

What do you like best about the product?
Real-time data, providing extremely fast feedback loops for everyone in the product space... it has transformed the way we think about product and how we measure the success of our new features
What do you dislike about the product?
Some of the more "advanced" features can be difficult to understand and pull insights out of the charts... Most of the time, we start with a question and have to figure out what chart is best to use in Amplitude which can be time-consuming
What problems is the product solving and how is that benefiting you?
Amplitude helps us be more transparent & deliberate with how we think about the success of new features. Amplitude has helped us gain insights into the way our users are using our product so we can begin to take data-informed steps to optimize/improve the feature for our users.
Recommendations to others considering the product:
Leverage the Documentation provided by Amplitude on their website! The product is really well documented with lots of tutorials & how-tos regarding best practices!


    Internet

Solid, ultra-fast analytics tool

  • August 16, 2021
  • Review provided by G2

What do you like best about the product?
The speed of Amplitude is amazing. You can do your most important product analytics with a couple of clicks and within some seconds that without Amplitude would take hours or more. The simplicity to use will push self-service analytics in your organization and help your data team to focus on data deep-dives instead of spending their time to put basic reporting charts together.
What do you dislike about the product?
- You cannot join any data, so there is no way to enrich your analysis with some insights that you already have in another event or external tables.
- The UI is very basic and there are not many options to customize your charts and dashboards (not even customizing annotations for the graphs)
- There are few options to transform your data once it is in Amplitude
What problems is the product solving and how is that benefiting you?
Amplitude is our day-to-day tool within our product and product analytics team. You can answer the most important questions about the behavior of your users in a breeze. Funnels, daily/weekly/monthly comparisons etc can be done in a matter of seconds and product stakeholders can do their own analytics without having to rely on data analysts to answer basic questions
Recommendations to others considering the product:
If you're looking for fast product insights and a tool that offers self-service analytics across the company, Amplitude is a great fit


    Fouad D.

Intuitive and ready to go users analytics

  • August 16, 2021
  • Review provided by G2

What do you like best about the product?
Easy to use by non technical users. Additionally, if faster deployment
What do you dislike about the product?
Some limit for a technical user like a lack of write a code query (SQL or python) I hope we can get a sql editor that has access to the raw data. The other thing is that I need to go over devs to instrument my data tracking.
What problems is the product solving and how is that benefiting you?
Understand our users behaviour m. For me it saves me time to market I don t have to build retention analysis from scratch
Recommendations to others considering the product:
Make sure you can instrument events by yourself, otherwise Amplitude won't be useful at all. if you depend on other team members, it might take time to start using Amplitude.


    Sung Hwan K.

Amplitude Analytics is an industry-leading solution for product analytics.

  • August 15, 2021
  • Review provided by G2

What do you like best about the product?
Data processing is very fast and reliable. The variety of charts available from the four basic charts (event segmentation, funnel, retention and user composition) to the advanced chart types (user sessions, personas, engagement matrix, pathfinder, stickiness, compass, lifecycle, revenue LTV and impact) is simply astounding. Segmenting users into cohorts based on their user properties and/or previous in-app behavior is super easy with the User Cohort function, further strengthened by integration with many other third-party tools. Amplitude Analytics also allows for organization-wide knowledge sharing, spreading insight and making data accessible to every member of the organization via Notebook, Dashboard and Team Spaces. The time to insight is dramatically reduced so that buying Amplitude Analytics is akin to purchasing a car - It's so much better and safer if you would simply buy a car instead of trying to build one up from scratch.
What do you dislike about the product?
While the product functions very well and has great features, it may be slightly expensive for small companies. Technical integration itself may be easily done via SDKs, but defining what data to collect and classifying into a workable data taxonomy can be difficult at times. However, these limitations are not only applicable to Ampltiude Analytics but also to the vast array of other B2B SaaS products that base themselves upon data collection for proper usage. Some functions are only provided as product extensiosn that require additional purchases to be made.
What problems is the product solving and how is that benefiting you?
You can ask specific and sophisticated questions related to in-product user behavior and visualize charts almost instantly that previously would have taken weeks of back-and-forth communication with engineers or data analysts. I look at various charts from a number of companies using Amplitude every day, and the use cases include identifying their product's critical event, determining product usage interval, spotting trends in retention and user lifecycle. Furthermore, companies often map their user personas to comparea user engagment across different personas, almost always create real-time cohorts, finding inflection points, and running A/B tests to drive insight. Learning how the product functions and behind-the-scenes technical details
Recommendations to others considering the product:
Their user guide available online is very helpful, and customer support is highly professional and friendly at the same time. You can expect their customer success team to respond to your inquiries with technical expertise and a sincere willingness to help. You can always check out their free demo online, or even start using the free version right away on a scholarship plan if certain conditions are met.


    Entertainment

Lots of functionality

  • August 15, 2021
  • Review provided by G2

What do you like best about the product?
Very easy to use and has a lot of modules present
What do you dislike about the product?
Very few video tutorials are available online
What problems is the product solving and how is that benefiting you?
Funnel Analyses & Lots of RCAs
Recommendations to others considering the product:
Very useful tool to take quick decisions