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Amplitude Digital Analytics Platform

Amplitude Analytics | 1

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External reviews

2,148 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Bhagyashree M.

Amplitude analytics tool review

  • March 07, 2022
  • Review verified by G2

What do you like best about the product?
The user interface is easy to use. The support team's response time is good. They respond pretty quickly. It is a great tool for client side tracking on Web, Android and iOS.
What do you dislike about the product?
The integration between Amplitude and segment can be improved. Due to the connection failure between amplitude and segment, some tracking features got affected, and it took a while for us to resolve that issue. The Amplitude documentation can be improved and made easy for us to understand.
What problems is the product solving and how is that benefiting you?
I am using Amplitude for client side and server side tracking on Web, Android and iOS. The tracking is pretty easy with Amplitude.


    Andrew Z.

Democratizing access to user data

  • March 07, 2022
  • Review verified by G2

What do you like best about the product?
It's effortless to create a chart and share it with my coworkers. Often user behavior questions come up in conversation, and within 30 seconds you can have an answer that everyone on the team can see. Even better, they can continue segmenting or modifying that shared chart to explore and answer additional questions.
What do you dislike about the product?
I have found the product to be less beneficial for answering non-user behavior-related questions. For example, you could not (or could not easily) calculate the number of items on your site that are currently on sale unless a user saw them.
What problems is the product solving and how is that benefiting you?
We primarily use Amplitude for analyzing user behavior in A/B experiments. It allows us to have a real-time snapshot of key metrics during an experiment, but also helps us to identify areas of the site where we should run future experiments.


    Automotive

Amplitude is the easiest tool to find the answers for the products and time saving.

  • March 07, 2022
  • Review verified by G2

What do you like best about the product?
I love the funnel analysis and retention chart which is very practical and useful when finding the insights
What do you dislike about the product?
sometimes I couldn't find an explanation for a complex chart or how to interpret them more clearly as I expected e.g. life cycle chart, there's the detail that I need more explanations.
What problems is the product solving and how is that benefiting you?
the behavior of the users, when, what, how they perform an action on the platform, could lead me to a clue that what we need to do more or fix in order to improve the user experience and develop more useful and easier to use and help solve the users' problem


    Punit B.

Amplitude Analytics

  • March 07, 2022
  • Review verified by G2

What do you like best about the product?
The ability to create dashboards and charts for viewing user journey and figuring out drop offs at various steps
What do you dislike about the product?
The ability to slice and dice the data for various scenarios
What problems is the product solving and how is that benefiting you?
It helps me to anlyze and view user journey. I think this is the most helpful feature for me as a Product manager


    Shuki C.

Head of Data at AI21 Labs

  • March 06, 2022
  • Review verified by G2

What do you like best about the product?
The ease of use, no-code, fast and friendly user interface.
What do you dislike about the product?
It is sometimes not straightforward to understand some of the charts. Also, as all SaaS products, it is sometimes limited in it's capabilities.
What problems is the product solving and how is that benefiting you?
Descriptive and diagnostic analytics. Very easy to share findings. Create charts and onboard other colleagues.


    Hernán G.

Data becomes easily accessible to everybody in the company

  • March 06, 2022
  • Review verified by G2

What do you like best about the product?
The data exploration capabilities, segmentation, funnels, cohorts are super easy to create and very versatile. So you can start understanding how your users move across your product with little to no experience using data. Furthermore, as the implementation is done entirely by our team with no automatic tracking (Something that always sounds sexy but it's not in the end) we know exactly what we are tracking, how we are tracking and we TRUST the data we have.
What do you dislike about the product?
You do a big commitment when you start the implementation, deciding what to track, what not to track and how to track it, which in the end defines the success of the project. You have support from the Amplitude team, but nevertheless, it could be a bit scary if it's your first implementation.
What problems is the product solving and how is that benefiting you?
More people in the company are actively engaging with data in a self-service manner and even with a basic implementation (we phased the project for a time-to-market reason) we started making decisions based on the data we have. We are understanding more where customers drop in our conversion funnel, and we can also see what are the paths users take out of the funnels, which helps us to create a hypothesis and test or implement new features.


    Mental Health Care

The only tool I want

  • March 04, 2022
  • Review provided by G2

What do you like best about the product?
Amplitude is the best in class solution for product analytics. So long as it's implemented properly by the right folks, it is a gamechanging tool for the organization.
What do you dislike about the product?
Would be great to have more formal training with the tool for team members who don't necessarily know how to use it.
What problems is the product solving and how is that benefiting you?
The biggest is understanding key user flows in our product.


    Alexey S.

Perfect, but some use cases could be complicated to cover

  • March 04, 2022
  • Review verified by G2

What do you like best about the product?
Simplicity is the most significant advantage. Also I like that most of the features are additionally described in the documentation
What do you dislike about the product?
I don't always know how to cover some of my use cases. For example, some charts for new users
What problems is the product solving and how is that benefiting you?
I find a lot of insights about users bahavior. Except of simple chart as Segmantion, Funnel, Retention I really love Pathfinder, User Sessions and Persona charts.


    Information Technology and Services

Great tool for a product team

  • March 03, 2022
  • Review verified by G2

What do you like best about the product?
Creating dashboards instead of presentations for weekly meetings.
What do you dislike about the product?
The fact that you can't change the chart view (stalked area, line, etc) from the main dashboard menu
What problems is the product solving and how is that benefiting you?
Acting over data driven iniciatives, gives us better results on user adoption


    Food & Beverages

Super User-Friendly and Quick Data Visualization

  • March 02, 2022
  • Review verified by G2

What do you like best about the product?
The ease and speed in which you can find the answer to a question by pulling data features into a chart.
What do you dislike about the product?
I'd like a little bit more description on what the definitions are of each data point.
What problems is the product solving and how is that benefiting you?
It's a great tool to use as a performance marketer. Looking at trends, monitoring how channels are affecting acquisition, retention, etc. It's great to get quick feedback on what's working and what's not.
Recommendations to others considering the product:
Great quick queries into great visuals and charts.