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Reviews from AWS customer

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External reviews

2,681 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Leisure, Travel & Tourism

Status quo for product analytics

  • November 09, 2022
  • Review provided by G2

What do you like best about the product?
Amplitude is the de facto standard for product analytics. A combination of speed, performance and great features makes it indispensable to analysts and product managers alike. It's a versatile tool for understanding segmentation, cohorts, A/B testing and funnels that no analytics org would be complete without
What do you dislike about the product?
There's little to complain about but sometimes tooltips are not the most intuitive. The product is extremely powerful but understanding where all the features exist can be difficult
What problems is the product solving and how is that benefiting you?
Amplitude fills in the gap of understanding user behavior and instrumentation in a way that more back-end oriented tools like Looker cannot (both in terms of effectiveness and speed)


    My N.

I always start my work day by opening amplitude

  • November 09, 2022
  • Review provided by G2

What do you like best about the product?
Helping me track the influencer marketing campaign how it does on users acquisition and sales
What do you dislike about the product?
There are sometimes discrepancies in the data
What problems is the product solving and how is that benefiting you?
Basically, with our app, I can see clearly how the traction we can get from the influencers camapigns


    Financial Services

intuitive UI, great customer service

  • November 07, 2022
  • Review provided by G2

What do you like best about the product?
Richard Eckles has been super helpful for my team. He's patiently answered all our questions and helped us build the dashboards we need for the company. He's even attended weekly training sessions to help us make the most of Amplitude.
What do you dislike about the product?
There are some key functionalities that are missing. For example, I can't cut the data based on 'date of month' (1st of every month etc). In addition, figuring out how to write bespoke functions seems useful, but there isn't enough documentation to enable to users to figure it out immediately.
What problems is the product solving and how is that benefiting you?
Amplitude is allowing us to build dashboards easily, even without any data/tech expertise.


    Jorge N.

Amplitude is an excelent tool to analyze your KPI's

  • November 04, 2022
  • Review provided by G2

What do you like best about the product?
It's easy to use at the beginning because it has a lot of pre-built chart formats and types for it. It has also great tools for advanced analysis and user segmentation.
What do you dislike about the product?
It would be nice to have the ability to rename some property events under certain circumstances. Sometimes events change and you start seeing a NONE where a new property is now.
What problems is the product solving and how is that benefiting you?
Amplitude helps a lot to understand the impact of any experiment we run. It's also very helpful to detect possible errors or maybe some problems with the product itself.


    Leisure, Travel & Tourism

Very well documented and easy to use

  • October 31, 2022
  • Review provided by G2

What do you like best about the product?
It is very easy to manage and adapt the events and data we get directly in Amplitude. The tool is easy to use and works very well as a self-service data tool for growing companies.
The support is very helpful in case of need and will reply promptly as well
What do you dislike about the product?
The diversity of functionalities can sometimes be a bit overwhelming.
Glad they finally bring data table in the tool, that's a good improvement, looking forward iterations on it
What problems is the product solving and how is that benefiting you?
It is easy to add tracking and monitor releases, functionality and engagement of users within these functionalities. Being able to manipulate data ourselves it key in the way everyone can start making data-driven decision


    Arvind P.

Quick and easy way to visualize data with charts.

  • October 31, 2022
  • Review provided by G2

What do you like best about the product?
Quick and easy way to visualize data with charts.
What do you dislike about the product?
We cannot sync the data to our CRM tool at a particular time in a day. We can either do hourly or daily but not at say 10am of a day.
What problems is the product solving and how is that benefiting you?
Viszualing data and segmenting cohorts.


    Raj P.

Get deep insights in your data (even the metrics that you didn't plan)

  • October 31, 2022
  • Review provided by G2

What do you like best about the product?
The ease of setup and creating quick charts! You can also segment various details based on your application-level metrics. If you are running a Saas product without any visibility, I would highly recommend integrating Amplitude.
What do you dislike about the product?
1. Sometimes there is some duplicate events (might be an integration issue as well).
2. Dashboard UI should allow adjusting the timeline across all charts (Grafana does this well)
What problems is the product solving and how is that benefiting you?
Getting complete visibility into the adoption of the product with appropriate tagging.


    Andrei E.

Easy to setup and create valuable dashboards

  • October 31, 2022
  • Review provided by G2

What do you like best about the product?
Tracking all the data

Easily create & share views with specific data to help understand how products are used.
What do you dislike about the product?
Performance (especially in Safari) is pretty bad — mostly on pages with multiple charts
What problems is the product solving and how is that benefiting you?
Understand the userbase — what machines/browsers are the users using for our app. Also converge multiple datasources into amplitude helps us better understand who uses our apps and how.


    Information Technology and Services

great product insights

  • October 27, 2022
  • Review provided by G2

What do you like best about the product?
I like that you can gain valuable information about how your customers are using new product features that you are testing.
What do you dislike about the product?
I wish the dashboards had more integrations and sharability outside of just the embedded share.
What problems is the product solving and how is that benefiting you?
Amplitude is solving our testing of launching new features for our product.


    Telecommunications

Has a lot to offer

  • October 26, 2022
  • Review provided by G2

What do you like best about the product?
I like that I can save my reports to be able to run them quickly. I can group them by each of my accounts to have access to them in one place. I like the charts, these can be easily shared in presentations.
What do you dislike about the product?
There is a lot going on within each report and even the tool altogether. Some of the reports I question the validity of the data but I am not sure if that is the tool itself or the setup from the company side.
What problems is the product solving and how is that benefiting you?
It allows me to easily share with my customers what their usage looks like, areas of concerns, etc