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Reviews from AWS customer

5 AWS reviews

External reviews

2,702 reviews
from and

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5-star reviews ( Show all reviews )

    Addison L.

Easy of use

  • November 13, 2020
  • Review provided by G2

What do you like best about the product?
Amplitude's top features such as event segmentation, funnel analysis is really helpful
What do you dislike about the product?
it can only track user level info, not website level in our use case
What problems is the product solving and how is that benefiting you?
We use it to monitor day to day metrics, identify reasons for conversion changes, understand be behavioral difference between user groups


    Rob W.

I'm an advocate for Amplitude

  • November 13, 2020
  • Review provided by G2

What do you like best about the product?
I like that they listen to feedback on our business needs and help us with solutions to meet these needs. They also have some really good documentation on how to use the tool. I also like how fast the data can return, how easy it is to make charts.
What do you dislike about the product?
The Inability to fully understand the impact to the Amplitude end users and their charts is a pain point. When we as admins have to change or delete something in the raw data , sometimes its hard to make sure communication is sent to all the right people at the right time (when they are using the data). I would like to have more visibility and the ability to notify users more easily when we make changes. I also run into pruning issues which often times cause problems because the error messages are not "in your face" and its easy to make a decision based on incomplete data due to this issue.
What problems is the product solving and how is that benefiting you?
I help enable teams to better understand their user behavior. Right now, I'm working with some new products to help them understand how this tool can integrate with Braze to nurture clients to help improve their experience with our platform


    Kamal D.

Amplitude- Simple , Easy to use yet powerful

  • November 13, 2020
  • Review provided by G2

What do you like best about the product?
Ease of use- Minimal training required to start with the tool, learn and go deep
Cohorts and custom events are easy to create and use.
The charts and everything are very customizable and easy to navigate even if you are not familiar with analyzing data.
Very comprehensive documentation
Great customer support and follow-up
Notebook
What do you dislike about the product?
Alerts- Alerts are good but still a lot of scope for improvement.
Team space VS Team group - This can be improved for e.g any one in a team group should be able to work on the chart or dashboard. Right now Amplitude support the concept of Team Space. i would love to have two dimensions to it.Team group(Restricted) and Team Space.(Open)
Bulk transfer or copy at individual level.
What problems is the product solving and how is that benefiting you?
Our organization is using it as a go to tool for all Customer Analytics requirement. it is quite helpful to identify drops, missed opportunity and looking at customer journey. It's used extensively by leadership team, product, marketing and operations.

you can also use its api to transfer data out of it and build a custom tool. We do that for alerts and it's very helpful in catching drops in funnel or specific events.
Recommendations to others considering the product:
Amplitude Analytics is a great tool for customer analytics, monitoring. It is easy to check any chart , report, storytelling with NOTEBOOK feature, daily reports and alerts. It is a great help in trying to figure out the patterns when something is not working.
Simple , easy to use yet very powerful.


    Kala Krassimirova N.

fyugyi

  • November 13, 2020
  • Review provided by G2

What do you like best about the product?
Definitely the fact that Amplitude helps me and a lot of colleagues of mine quantify the impact our features and products are making to our users. It helps us understand what is getting used the most, where users are dropping off, and most importantly it helps us back up decisions and make decisions on how to improve our flows.
What do you dislike about the product?
Sometimes it is tricky to know which events to pull in to create a meaningful chart to track metrics across the whole company. But downloading a chrome extension `Segment Event Tracker` makes it a lot easier.
What problems is the product solving and how is that benefiting you?
Amplitude helps us understand where users are dropping off for given tasks they are trying to complete, tasks that we have built the tooling to solve for. We can dive into the data to understand what the users were doing and what caused them to drop off. Knowing these details are the first step to solving the problem. Amplitude helps us identify and improve flows for all our users.
Recommendations to others considering the product:
I highly recommend using Amplitude Analytics! Especially if you are in a product or offering based company. Download the chrome extension `Segment Event Tracker` to make it easier to create charts.


    Internet

Very easy to get started with Amplitude

  • November 13, 2020
  • Review provided by G2

What do you like best about the product?
I really like the way we can make conversion funnels or event graphs, and interactively change groups, where clauses, etc. and see a live preview. I also like that I can save a search to share with folks easily, and then they have the same options for modifying my search to investigate the data deeper.
What do you dislike about the product?
It's a little difficult to know how to use the tool best, and does have a little bit of a learning curve. For instance, when making a funnel with a time to convert, there's a big difference between events happening in an "exact order" vs "this order". The latter means other steps can happen in between. These kinds of subtle differences give a lot of power, but can be hard to discover and understand at first.
What problems is the product solving and how is that benefiting you?
Our team is mostly using Amplitude for business intelligence in our checkout funnels. We've gotten a lot of insight into what converts and what doesn't, and can use the data to evaluate the performance of A/B tests and feature releases on the checkout.


    Food & Beverages

The tool that answers all your questions

  • November 13, 2020
  • Review provided by G2

What do you like best about the product?
The ability to create a cohort of users from any chart to instantly target them.
What do you dislike about the product?
When looking at some charts, there is not an option to see the data in percentages.
What problems is the product solving and how is that benefiting you?
We are using amplitude to help our customers create personalized journeys for users.


    Entertainment

I used Amplitude on a daily basis to understand performance of my Product and user experience.

  • November 13, 2020
  • Review provided by G2

What do you like best about the product?
Very easy to use and fast for analyzing data across multiple dimensions.
What do you dislike about the product?
Crashes sometimes, unable to back populate where there are data issues.
What problems is the product solving and how is that benefiting you?
Performance of my product and how users are affected.


    Computer Software

Easy to use, powerful tool provides fast answers to questions

  • November 13, 2020
  • Review provided by G2

What do you like best about the product?
The UI is simple and intuitive, and there's a chart type for every need. I can make simple graphs, or really dig in and uncover interesting insights. Amplitude lets me compile my analysis into a notebook or create a dashboard. It's easy to share my results with colleagues. Every change I make in a chart changes the URL, so it's super easy to copy/paste, collaborate and show others exactly what I'm doing. This has saved me countless hours.

Amplitude also provides a great governance system so I can easily validate and approve new events, add descriptions and categorizations. This really helps with organization, since we have over 1,000 event types to keep track of. They also provide automated monitoring so if an event stops coming in, it will alert me.
What do you dislike about the product?
Each event needs to be custom coded in our product, which requires engineering effort. I like that this gives me control over what data I send to Amplitude (after all, with data it's very much junk in - junk out), however, it means my requests compete with other engineering requests.

It also took me some time to fully understand the best ways to structure and send the events. There are definitely good and bad ways to structure events that make it much easier/harder to make the graphs you want.
What problems is the product solving and how is that benefiting you?
We use it to track product engagement metrics, inform design/UI changes, target marketing, and A/B testing. These help us make better product decisions.
Recommendations to others considering the product:
Give it a try! There is a test account you can use to play around with that is a fake music player app.


    Quentin B.

Great tool with endless alternatives to get valuable insights

  • November 13, 2020
  • Review provided by G2

What do you like best about the product?
The User interface is really clear and the different charts type cover a lot of what I want to analyse from data. + whwn limits od Amplitude are reached, the API works perfectly and usage of raw data is useful
What do you dislike about the product?
Can be a bit long sometimes to load the charts
What problems is the product solving and how is that benefiting you?
Helps me to answer all data-related questions + to find bugs sometimes
Recommendations to others considering the product:
Great Products, would recommend it


    Computer Software

Best data visualization tool

  • November 13, 2020
  • Review provided by G2

What do you like best about the product?
As long as you have events/attributes instrumented correctly, you don't have to anticipate the analysis you will be doing. Amplitude allows you to shift and move things around as new ideas pop into your head. I used to think analytics was a very "data sciency" thing, but have realized through using amplitude that there is a large creative side to investigating user behavior.
What do you dislike about the product?
Schema can be difficult to maintain. Not really sure there is a way around this, but you definitely need to think through schema and naming or else events and attributes can become a complete mess pretty quickly.
What problems is the product solving and how is that benefiting you?
I use amplitude daily. Usually it's looking at end user behavioral trends and finding insights for building a product with better adoption.