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Reviews from AWS customer

5 AWS reviews

External reviews

2,702 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Tarun M.

Amazing Event Analytics Tool

  • September 23, 2020
  • Review provided by G2

What do you like best about the product?
I love their dashboard and event management. You can push customized events and analyse them in different ways like Event Analytics, Funnel, Revenue and more.
What do you dislike about the product?
I haven't seen anything that I don't like. Still I would love to see custom domain support in there.
What problems is the product solving and how is that benefiting you?
We can see from where are we getting traffic, what users are doing and where can be an issue in feature. So we are using it to improve user experience as well as finding issues on product based on the events they perform.
Recommendations to others considering the product:
If you are looking for what users are doing with your product, Amplitude is the best product to implement. Trust me you won't regret it.


    Naval H.

Amazing product that continues to improve - perfect if you have event data to analyse!

  • September 15, 2020
  • Review provided by G2

What do you like best about the product?
Honestly, Amplitude has such a wide range of features that IF you have event data, this is likely the best self-serve tool you will encounter for product analytics. If you don't have event data (or if your event data is all back-end), then I'd argue Amplitude isn't the right product for you.

To think, we have a tool that I can make a graph mid-meeting and feeling 90% confident about it... that's a dream come true.
What do you dislike about the product?
Some features or cuts that you wish existed don't exist yet - however the Amplitude team continues to roll new features out. Some fancy features like A/B testing results could benefit from walkthroughs of their calculations.
What problems is the product solving and how is that benefiting you?
How are my users onboarding? What features do they use? How well are they retained? How can I improve drop-off... the list goes on. The benefits are a quick and directionally accurate way to get answers about user behaviour is priceless.
Recommendations to others considering the product:
Try the free plan and go from there! :)


    Javier A.

Awesome tool

  • September 12, 2020
  • Review provided by G2

What do you like best about the product?
I love how easy is to colaborate with teams
What do you dislike about the product?
I love amplitude, I have a free version now and for sure I want to pay for this. The only thing I am afraid is to pay 50k a year, our starup is from latam and this is a lot of money for this stage. Hope soon you make an affordable pricing for latam.
What problems is the product solving and how is that benefiting you?
Take decisions based on data, specially for funnels and churn optimization.
Recommendations to others considering the product:
I believe is the best tool on the market to analyze your software product-market fit and users' behavior.


    Renato G.

Amplitude Review for Filmr

  • September 08, 2020
  • Review provided by G2

What do you like best about the product?
Amplitude makes it easy to share findings about product performance, such as new rolled out features. We can do reports with a really good granularity to discover product issues in some versions. Our next goal is to use Amplitude events and funnels to predict user behavior in order to optimize pais media.
What do you dislike about the product?
Some features that are not available in the free plan, such as pathfinder. Saving report edits and sharing with teams and dashboards is not that obvious sometimes too. Price is really high, what is leading us to expend a lot of time evaluating whether to subscribe it or not due to our high event volume, and the lack of a monthly plan doesn't help.
What problems is the product solving and how is that benefiting you?
We're are discovering some drop out points and making hypothesis that are helping us increase product retention. New features are now evaluated the next day they are released. We are gaining speed in problem solving and finding specific device issues we couldn't do without Amplitude, and anyone on the team can now discover new problems and opportunities. This is, probably, the most valuable point here: we can have designers, product managers and engineers looking at the same issues and sharing different views and hypothesis about what is prioritary to solve.
Recommendations to others considering the product:
It's a game-changing analytics tool. It's important to spend some time thinking about taxonomy and setup, but they do help with this. If your company could pay, go for it.


    Financial Services

Great analytical service

  • September 06, 2020
  • Review provided by G2

What do you like best about the product?
Amplitude makes measuring unique tracking link and email campaigns really easy. It also integrates to database events with easy query workflows for even non-coders.
What do you dislike about the product?
Amplitude takes a bit of a learning curve. I was able to learn it well from using training sessions and templates from my colleagues.
What problems is the product solving and how is that benefiting you?
None at the moment. Amplitude is really reliable. I've been able to perform self-service reporting with much faster speeds than previous analytical tools, not to mention more confidence in the data and query logic.
Recommendations to others considering the product:
Have a few data scientists manage the service and roll it out with training content and documentation. Our Customer Success Team, Growth, and Marketing Teams have loved it and it's been successful due to our great Data Scientists and Growth Engineers!


    Telecommunications

Amazing analytics tool

  • September 03, 2020
  • Review provided by G2

What do you like best about the product?
easiness to create powerful visualisation, cross metrics, add filters. the possibilities are limitless.
What do you dislike about the product?
requires a proper training to use the data in a good way.
the whole space can get a bit messy
What problems is the product solving and how is that benefiting you?
understanding my users, analyzing their behavior in a very granular way


    Adam B.

Flexible and Reliable

  • September 02, 2020
  • Review provided by G2

What do you like best about the product?
Unlike other analytics platforms we've used, Amplitude offers up a great customizable dashboard with a great number of widgets that can help bring you insight into your mobile apps. Their onboarding is unlike any other company I've dealt with with a dedicated team of people and full validation of your taxonomy prior to launch.
What do you dislike about the product?
Their platform is a bit confusing if you don't agree to their onboarding or spend the time to read through their documentation. It's a bit hard for those who weren't involved in setup to really understand.
What problems is the product solving and how is that benefiting you?
As a physical goods-based shopping app, user interaction and product performance is key. The platform has helped us to stay on top of trends and changes as we iterate our apps and experience.


    Parker R.

Best way to track ROI on product and marketing changes

  • September 02, 2020
  • Review provided by G2

What do you like best about the product?
When implemented properly you get a great understanding of how your products are acting and performing over time.
What do you dislike about the product?
Theres nothing. You just need to know how to implement your schema properly.
What problems is the product solving and how is that benefiting you?
Whenever we go to make a product change, we are informing that decision with data.
Recommendations to others considering the product:
Get an analyst to write up your data schema properly


    Jordan S.

Excellent tool for capturing meaningful usage data and metrics

  • August 27, 2020
  • Review provided by G2

What do you like best about the product?
I really like how Amplitude enables me to slice and dice our usage information to find meaningful insights and easily inform our product enhancement decisions with real data. Many times teammates will ask large questions about how something is used, and I'm typically able to answer the question in a few seconds by accessing dashboards I've created previously. Before we had Amplitude, I often had to request that data be extracted from our suystem which could take days or weeks. With Amplitude, I have this information at my fingertips.
What do you dislike about the product?
It took a while for our software engineers to feel comfortable adding the instrumentation to our codebase, so there were times where it was a bit of a trade-off to decide whether to add instrumentation or make other product enhancements with our limited capacity. Additionally, while I really enjoy the visualizations, I feel limited in my ability to overlay analyses on top of each other. For example, there have been instances where I want to show two different sets of data in a single chart but this isn't supported. As a result, I've had to export data from Amplitude to Excel to show my preferred visualization.
What problems is the product solving and how is that benefiting you?
I've been trying to understand how our clients are using our new and legacy experiences in order to track migration from the old to the new, and to determine where to focus our optimization efforts.
Recommendations to others considering the product:
Take time to review the full suite of analytics tools, as there is a lot to benefit from. I find myself focusing on about 10% of the available functionality, but feel there is much more to use. We also took advantage of some in-person training sessions that were incredibly valuable. These were really useful in understanding the different types of analytical tools available and learning how to implement them.

It may just be a limitation in my understanding of the functionality, but I don't believe there is an
option to see heatmaps of clicks. If this is key for your use case, this is an important factor to consider.


    Internet

Sophisticated and intuitive product analytics tool

  • August 27, 2020
  • Review provided by G2

What do you like best about the product?
I love how intuitive Amplitude is. It is really made for everyone. I think this matches Amplitudes vision to make analytics accessible to everyone and not only to data people. It's easy to play around with it, well explained and offers the opportunity to go extremely deep into understanding user behaviour. Also, it's easy to set up for developers and also well documented.
What do you dislike about the product?
Amplitude introduces features at a high pace. Sometimes one can get a bit lost about all the possibilities and new features. Nevertheless, I never felt this is a problem because we had great customer success managers and documentation that helped us getting up to speed.
What problems is the product solving and how is that benefiting you?
I am a product manager and use Amplitude mostly for:
-Seeing how users engage with features / products
-Creating funnels to see where users drop off
-Checking the lifetime of our users
-Analysing retention of the users
-Creating dashboards to monitor key product events and performance
-Creating data storybooks of charts to share with colleagues internally

and much more... but mainly understanding user behaviour.
Recommendations to others considering the product:
I think it's really the best product out there. I suggest you take advantage of customer success managers because they can really help you getting up to speed. Also make sure you are very careful about implementing a good taxonomy according to best practices.