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Reviews from AWS customer

5 AWS reviews
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External reviews

2,682 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Joshua V.

Powerful analytics tool for visualisation customer journeys

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
I like being able to build out customer journeys and being able to pinpoint areas to address and optimise the product. I particularly like the user look up function which I have recommended to other members of the team to get used to Amplitude and the naming conventions of the metrics by going through specific customer journeys themselves.
What do you dislike about the product?
Some chart features can be problematic to use when they are first introduced, with small discrepancies in the data. This could be tackled with training or useful documentation when a new feature is introdcued so users have a full understanding of how to use it.
What problems is the product solving and how is that benefiting you?
Amplitude Analytics is showing us more about our product and we are also learning more about users that use both of our apps and being able to understand that behaviour will be extremely beneficial in the future.


    Oil & Energy

Amplitude makes product analytics quick and easy!

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
The UI and functionality make building dashboards quick and efficient.
What do you dislike about the product?
Key drawbacks for me:
- Lack of flexibility when using formulas
- No visualisation options when using Amplitude SQL
What problems is the product solving and how is that benefiting you?
Amplitude Analytics is making high-level usage tracking easy to monitor and share with wider stakeholders.


    Internet

It's an amazing analytics tool

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
Great feature to visualise the data and detail of capturing the events.
What do you dislike about the product?
Nothing as of now, everything seems to be in place
What problems is the product solving and how is that benefiting you?
It solves the analysis of user journey on a day and lifetime and helps us identify the happy and irritating moments of any user.


    Eduard V.

I like amplitude because it helps to make dashboard easy and fast

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
it's pretty easy to use. I've adopted that program just in a few days. Also, Amplitude's FAQ helps me to understand how reports work (except retention report - I'm still not sure how it works)
What do you dislike about the product?
I don't like the way how retention reports. even after reading FAQ I still don't understand how it calculates the data and if I can trust that data to make decisions.
What problems is the product solving and how is that benefiting you?
Dive into analytics. It helps me to understand how users use our products, what is the growth points and which type of users we have. Also, we use it during A/B tests to compare the groups and make a decision.


    Financial Services

Very helpful tool

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
Able to create funnels and map out the users' journey through the app. This allows me to understand the pain points of our product.
What do you dislike about the product?
Can get extremely heavy at times and may require some time to load.
What problems is the product solving and how is that benefiting you?
Help to understand the user journey on the client side and to validate hypotheses on analysis. Also act as an additional data source for data validation.


    Ng Y.

Amplitude Experience

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use, quick in building report, simple in dashboarding
What do you dislike about the product?
Derived properties-too tedious to construct for a complex property (which is a combination of 2-3 event properties)
What problems is the product solving and how is that benefiting you?
Help me to answer product questions faster-can deliver insights based on hourly/real-time dashboard


    Anggoro Bintang Nur P.

It's a good tool to start learning about analytics

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
The responsiveness of the ticket support team is great. Although somehow it's kind of difficult to describe a complex use case as a text, I appreciate how the support team helps us on daily basis
What do you dislike about the product?
Documentation needs to be updated or completed. Misleading in interpretation often happens due to differences between user common sense and how Amplitude defines the chart
What problems is the product solving and how is that benefiting you?
Understanding user behavior data on our app and site, so that we can use it as a basis for improvements. Although the success of the project also depends on data readiness internally, at least it triggers the company to fix any data issues


    Financial Services

Amplitude is an easily usable product analytics tool, which has proven to provide value at M1.

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
What I most like about Amplitude is how quickly I can put together a string of visuals capable of telling a story while also answering all potential stakeholder questions.
What do you dislike about the product?
I enjoy Amplitude a great deal, however, the only thing I dislike at times is the user interface. As a product analytics professional, I have no problem understanding what's displayed on the screen at any given time. Unfortunately, my stakeholders often require some time to orient themselves with Amplitude's interface before they can digest the information being provided.
What problems is the product solving and how is that benefiting you?
Amplitude has allowed M1 a quick and easy method for displaying how users progress through our onboarding process. This has directly impacted decision making around what that onboarding process looks like.


    Retail

Excellent tool to gain insights quickly and effectively

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
The ability to create charts on the fly to demonstrate data for others.
What do you dislike about the product?
Some very noteworthy features are not intuitive.
What problems is the product solving and how is that benefiting you?
Understanding of product performance and missed opportunities, being able to review things quickly to adjust when we see gaps or areas for improvement.


    Information Technology and Services

Great for business users!

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Amplitude is great for product analytics and for business users who don't have extensive expertise in data science, like me.
What do you dislike about the product?
As one of the admins for Amplitude, I've found it difficult to manage access. I don't always get notifications of when users request access
What problems is the product solving and how is that benefiting you?
Amplitude allows my product teams to analyze user behavior at a pretty granular level, which is helpful in understanding user adoption and retention and how to make decisions to drive better results for those metrics.