Workato Enterprise Automation Platform
Workato, Inc.External reviews
643 reviews
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Great application for quick automation
What do you like best about the product?
The integration with many applications is excellent. Simple and precise steps to make automation is a key to this application.
What do you dislike about the product?
Sometime complex integration is not very clear, and takes time to understand the flow. Google Integraion can be a bit better though.
What problems is the product solving and how is that benefiting you?
It is easy to use and helping in making lot of quick integration of our application. It is really useful in the daily operations where many application like Slack, Gmail, Jira, jenkins are involved. It really makes your life easy when it comes to automation.
Creating solutions, automations and integrations is easy and fast
What do you like best about the product?
The low code/no code environment allows me to easily create my automations and integrations. I usually build Proof Of Concepts, so I need to easily show that the combination of Workato and Epicor Prophet 21 is a great tool to extend the functionality of Prophet 21 and an easy way to integrate with other systems. When I can use Workato, I prefer to use this tool, because is easy and quick.
What do you dislike about the product?
I would like Workato to have more connectors. The big names are there, but there are a TON of smaller solutions that my customers use that I would love them be there.
What problems is the product solving and how is that benefiting you?
Extending the funcionality of Prophet 21 and building integration with other solutions.
Great workflow automation platform with large library of integrations and a stellar support team!
What do you like best about the product?
Extensive library of ready-made connectors complimented by custom actions to allow for easy integration with pretty much anything
What do you dislike about the product?
Workato's pricing model based on a number of "recipes" is not great. It makes you look elsewhere if you need to automate a simple or infrequent task.
What problems is the product solving and how is that benefiting you?
It allows business stakeholders to solve their problems without involving the development team. It accelerates the development of specific tasks from days to hours.
Its an intuitive iPaaS and very user friendly with a great support team.
What do you like best about the product?
The ease with which we can develop integrations in Workato and how quickly you can train someone with little knowledge of iPaaS.
What do you dislike about the product?
Sometimes the testing process can get a bit clunky.
What problems is the product solving and how is that benefiting you?
Automation, Automation, Automation and because it has opened up so many avenues of possibilities in terms of business process automation and integration, we are getting requests from other teams on how we can help them with Workato.
Great UI and Onboarding Experience
What do you like best about the product?
With its straightforward UI and relatively easy learning curve, Workato allowed us to get up and running with a new student orientation portal faster than we ever imagined.
What do you dislike about the product?
We have a couple of more niche third party applications that I wish Workato had connectors for.
What problems is the product solving and how is that benefiting you?
We are able to integrate our student population with Salesforce and get an online orientation up and running.
Recipes are easy to use for scalable projects
What do you like best about the product?
Easily accessible tutorials made independent learning a breeze.
What do you dislike about the product?
The interface can sometimes be a bit clunky, so it takes time to ramp back up to efficient use if it's been a while since you've visited your recipe.
What problems is the product solving and how is that benefiting you?
Workato is helping us connect and integrate with other organizations in a repeatable and scalable way.
Workato has been an invaluable tool for us
What do you like best about the product?
Workato has an exceptional user interface. It's easy to navigate, pleasant to interact with, and yet powerful, robust and flexible. Support has been incredibly helpful whenever we've been stuck with an issue.
What do you dislike about the product?
I was somewhat surprised at how the pricing model per task worked. We have since adjusted our recipes but initially we generated many more tasks than expected because we didn't fully understand which tasks were counted.
What problems is the product solving and how is that benefiting you?
Our platform requires integrations with any ATS in the market. Workato allows us to quickly and easily build recipes that integrate with just about anything, including some circumstances where we have to fall back to CSV flat files. This makes our product stickier and brings much more value to our customers.
workato developer experience
What do you like best about the product?
the ease of use, the support is awesome,
What do you dislike about the product?
Workato can't generate Excel xlsx or xls file, also a recipe can only hold at maximum 2 database connections , an advanced user case/sample would be very helpful
What problems is the product solving and how is that benefiting you?
Business Process Automation , data ETL
Overall a great low-code/no-code automation platform!
What do you like best about the product?
The UI is intuitive and time-to-value in terms of learning it is on point. It's robust, and enough of a no-code/low-code platform that a non-technical person can adopt it. With this its capable of simple or relatively complex operations and has enough customizeability to do most things you would need from your automations and integrations.
Free trainings and certifications are great. Always available chat support, as well as the account-level support (solutions consultants), is fantastic. Great documentation. Community library is also a great addition.
Free trainings and certifications are great. Always available chat support, as well as the account-level support (solutions consultants), is fantastic. Great documentation. Community library is also a great addition.
What do you dislike about the product?
- Introducing to non-technical people can still be overwhelming and daunting. Could maybe use a pre-built library of typical or stand-out automations that display a wide range of triggers, actions usage, and creative use of formulas to achieve different outcomes - so you'd have more things to copy-and-paste-and-adjust from, rather than building from scratch. You can kind of do this by planning ahead and by using the community library, but you'd need to know what you're doing - so it still needs one or two internal ambassadors when you're trying to increase adoption after purchase.
- As a true enterprise solution, they lack lower-tier pricing options for lower scale usage to scale from, or when you're not sure if you can get multiple business units from your company onboard.
- Some most used native connectors may lack a few common actions that are available for some more basic-level competitors (like Zapier), so sometimes you'll need to build your own actions which will pretty quickly turn the tool from no-code to medium-code. This is also true for the more complex and more custom automation cases that you'll need to interact with APIs, so most of the greater benefits of the software are tangible only once you move from no-code to low/mid-code.
- As a true enterprise solution, they lack lower-tier pricing options for lower scale usage to scale from, or when you're not sure if you can get multiple business units from your company onboard.
- Some most used native connectors may lack a few common actions that are available for some more basic-level competitors (like Zapier), so sometimes you'll need to build your own actions which will pretty quickly turn the tool from no-code to medium-code. This is also true for the more complex and more custom automation cases that you'll need to interact with APIs, so most of the greater benefits of the software are tangible only once you move from no-code to low/mid-code.
What problems is the product solving and how is that benefiting you?
Automating manual processes and Integrating systems that we were previously not able to integrate. Automating different kinds of repetitive work has definitely been the biggest cost and time saver for us.
a great integration platform
What do you like best about the product?
1. flexible recipe
2. function feature
3. easy connection setup
2. function feature
3. easy connection setup
What do you dislike about the product?
1. lookup table has column limitation
2. deployment from dev to test and also from dev to prod, better dev->test->prod
2. deployment from dev to test and also from dev to prod, better dev->test->prod
What problems is the product solving and how is that benefiting you?
1. data integration
2. cron job
3. log
2. cron job
3. log
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