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External reviews

443 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Eduard K.

clean and userfriendly interface

  • January 09, 2023
  • Review verified by G2

What do you like best about the product?
Support chat is the best feature to start with as the beginner.The rest is just a matter of exercise.
What do you dislike about the product?
Some standard connectors are missing, like Datev, Atoss or Personio. But for sure, this can be improved with further EU market growth.
What problems is the product solving and how is that benefiting you?
Many ad hoc data transfers and CSV creation are daily pains, which can be solved easily with workato.


    Otto V.

Creating solutions, automations and integrations is easy and fast

  • December 23, 2022
  • Review verified by G2

What do you like best about the product?
The low code/no code environment allows me to easily create my automations and integrations. I usually build Proof Of Concepts, so I need to easily show that the combination of Workato and Epicor Prophet 21 is a great tool to extend the functionality of Prophet 21 and an easy way to integrate with other systems. When I can use Workato, I prefer to use this tool, because is easy and quick.
What do you dislike about the product?
I would like Workato to have more connectors. The big names are there, but there are a TON of smaller solutions that my customers use that I would love them be there.
What problems is the product solving and how is that benefiting you?
Extending the funcionality of Prophet 21 and building integration with other solutions.


    E-Learning

Great workflow automation platform with large library of integrations and a stellar support team!

  • December 21, 2022
  • Review verified by G2

What do you like best about the product?
Extensive library of ready-made connectors complimented by custom actions to allow for easy integration with pretty much anything
What do you dislike about the product?
Workato's pricing model based on a number of "recipes" is not great. It makes you look elsewhere if you need to automate a simple or infrequent task.
What problems is the product solving and how is that benefiting you?
It allows business stakeholders to solve their problems without involving the development team. It accelerates the development of specific tasks from days to hours.


    Information Technology and Services

Its an intuitive iPaaS and very user friendly with a great support team.

  • December 15, 2022
  • Review provided by G2

What do you like best about the product?
The ease with which we can develop integrations in Workato and how quickly you can train someone with little knowledge of iPaaS.
What do you dislike about the product?
Sometimes the testing process can get a bit clunky.
What problems is the product solving and how is that benefiting you?
Automation, Automation, Automation and because it has opened up so many avenues of possibilities in terms of business process automation and integration, we are getting requests from other teams on how we can help them with Workato.


    Higher Education

Great UI and Onboarding Experience

  • December 14, 2022
  • Review verified by G2

What do you like best about the product?
With its straightforward UI and relatively easy learning curve, Workato allowed us to get up and running with a new student orientation portal faster than we ever imagined.
What do you dislike about the product?
We have a couple of more niche third party applications that I wish Workato had connectors for.
What problems is the product solving and how is that benefiting you?
We are able to integrate our student population with Salesforce and get an online orientation up and running.


    Insurance

Recipes are easy to use for scalable projects

  • December 14, 2022
  • Review provided by G2

What do you like best about the product?
Easily accessible tutorials made independent learning a breeze.
What do you dislike about the product?
The interface can sometimes be a bit clunky, so it takes time to ramp back up to efficient use if it's been a while since you've visited your recipe.
What problems is the product solving and how is that benefiting you?
Workato is helping us connect and integrate with other organizations in a repeatable and scalable way.


    Vinod B.

Workato automation

  • December 14, 2022
  • Review provided by G2

What do you like best about the product?
Its recipe flow that is very easy and flexible to integrate with any tool. Workato provides the ability to implement our required hybrid governance model effectively and efficiently. It also provides exception handling, extensive and intelligent workflows, triggers and actions. It provides extensive library of community, excellent support with real time responses via live chat feature.
What do you dislike about the product?
It is costlier than others and need more improvements on documentation
What problems is the product solving and how is that benefiting you?
We have integrate workato automation with so many applications to make easier our process either it's related to new leads or customer feedback


    Computer & Network Security

An exceptional tool for automation

  • December 13, 2022
  • Review verified by G2

What do you like best about the product?
Workato has become one of our primary tools for automation and integration of marketing systems. The impressive number of connectors makes integrating industry-standard systems extremely easy. The on-prem agent, SDK and API capabilities ensure the flexibility to communicate with pretty much anything with an accessible interface - on-prem or in the cloud. The web interface is exceptionally well thought through and is quick and easy to work with.
What do you dislike about the product?
Cost becomes a significant factor to consider once you start using it heavily.
What problems is the product solving and how is that benefiting you?
It helps us build complex business processes that work with multiple marketing and web systems and gives us visibility on their usage and health. This has been the driver behind building new integrations and migrating existing ones.


    Oscar M.

Workato has been an invaluable tool for us

  • December 09, 2022
  • Review verified by G2

What do you like best about the product?
Workato has an exceptional user interface. It's easy to navigate, pleasant to interact with, and yet powerful, robust and flexible. Support has been incredibly helpful whenever we've been stuck with an issue.
What do you dislike about the product?
I was somewhat surprised at how the pricing model per task worked. We have since adjusted our recipes but initially we generated many more tasks than expected because we didn't fully understand which tasks were counted.
What problems is the product solving and how is that benefiting you?
Our platform requires integrations with any ATS in the market. Workato allows us to quickly and easily build recipes that integrate with just about anything, including some circumstances where we have to fall back to CSV flat files. This makes our product stickier and brings much more value to our customers.


    Durgesh T.

Senior IT Engineering Leader

  • December 09, 2022
  • Review provided by G2

What do you like best about the product?
Workato fast turnaround the connect saas apps with speed
What do you dislike about the product?
More saas connectors available to connect vs custom development
What problems is the product solving and how is that benefiting you?
Citizen integrations and integrate sfdc/snowflake