I use Workato to build up some use cases, integration, and for automation features.
Workato Enterprise Automation Platform
Workato, Inc.External reviews
644 reviews
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Workato Automation Pro 1 & 2
What do you like best about the product?
East of Use
Guide Through of how it works
Guide Through of how it works
What do you dislike about the product?
Number of Features
Slightly too fast on the step by step
Slightly too fast on the step by step
What problems is the product solving and how is that benefiting you?
It helps when trying to pull specific data out
Very intutive tool to use but it has some issues
What do you like best about the product?
The tool is very user friendly and is very easy to learn
What do you dislike about the product?
I do not like the strict recipe runtime of just 5400 seconds due to which i have to split the logic either into batches (Which is not always easy to do) or split the entire logic into multiple recipes.
What problems is the product solving and how is that benefiting you?
Integrating with our clients data tools which allows them to use our product
Great cloud automation tool too increase productivity
What do you like best about the product?
Easy to integrate cloud workflow solutions with prebuilt connectors and templates.
What do you dislike about the product?
No RPA features or onprem data connectors.
What problems is the product solving and how is that benefiting you?
Automate repetitive administrative processes/tasks to achieve higher efficiency gains.
Has a user-friendly interface but its stability need improvement
What is our primary use case?
What is most valuable?
The platform has a user-friendly interface. It doesn't require any core technical knowledge. It is for business people. Whoever knows business requirements and functions can quickly build and leverage the platform. It is easier to use than other technical open-source technologies.
What needs improvement?
The platform's stability and support can be improved. It could have a lot of data transformation features. Additionally, they should include custom code languages like Java and Python. There should be more features to accommodate complex integrations and automation. Currently, it only has simple data mapping functionality, which needs to be improved for the use cases.
For how long have I used the solution?
I have been using Workato for around six months for a small project.
What do I think about the stability of the solution?
From the deployment point of view, our customers encounter platform downtime where it does not serve the actual request on the systems. We have to perform some restarts and redeployments to bring it up. We also contacted the support team to log a complaint on this common issue. They are still improving.
What do I think about the scalability of the solution?
We have medium and enterprise business customers for Workato.
How are customer service and support?
The customer support is good. They have real-time chat facilities to go and talk to a tech support person. You can raise a case and follow up on the portal.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is straightforward. The platform is accessible through a web browser. You don't have to worry much about development aspects. You can access the platform for data integrations. Once you have the licenses, you're ready to deploy your applications. From a development perspective, it is straightforward. However, the simplicity depends on the type of deployment. If you opt for simple deployment, handling it is straightforward. When you deploy Workato apps in a customer-hosted or optimize-based environment, you need to establish connectivity between your organization and the Workato platform. It can be done using a VPN connection. It might be more complex compared to other deployment options involving both databases.
The product's maintenance is straightforward and offers various features for monitoring work. They provide many features to trigger alerts among the application respondents. Everything is readily available.
The number of people required for maintenance depends on the scale of the project.
What other advice do I have?
Enterprises without an experienced technical team to build solutions can utilize Workato. It's user-friendly and easy to learn, with the Workato team offering email support for customer assistance. It is beneficial for handling everyday integration automation tasks. Therefore, people looking to set up use cases quickly with less coding expertise can go for the platform.
I rate the product a seven out of ten.
Workato is a great tool I love using it.
What do you like best about the product?
That is a flexible tool. and the documentation is good
What do you dislike about the product?
missing some feature and not enough connectors
What problems is the product solving and how is that benefiting you?
integration calling API's and receving data
Can't decide if it's for technical or non-technical people
What do you like best about the product?
Workato has a solid and growing collection of connectors that makes it much easier for us to start integrations with systems we have no experience working with. It is really easy to build new connectors when none exist, and it is really easy to spin up new API surfaces based on recipes.
What do you dislike about the product?
Workato's recipe builder UI seems like it is designed with non-technical people in mind. However, it is a chore to use as someone who is technical, and it is sufficiently complicated that I am unsure how non-technical people can get the most out of it. It feels like they tried to make programming more accessible, but instead, they made it more tedious.
What problems is the product solving and how is that benefiting you?
We want to integrate with many HRIS, T&A, and Payroll systems. We have spent a lot of time trying to set up just one of these integrations for ourselves. Workato provides a platform that we can use to easily integrate with all these different kinds of systems.
Quick, smart and impactful Automation
What do you like best about the product?
Workato provides a low code, simple interface allowing me to build some really interesting and impactful automation that otherwise would have been outwith my skillset
What do you dislike about the product?
There are some limitations to some of the connections that cause you to build rather complex and non-scalable workarounds. I would love to see more control in recipe response time with customizable adjustments
What problems is the product solving and how is that benefiting you?
Mainly used to shuttle data between company data sources and sales-specific tools. We have implemented some pretty neat user bots that can reduce the need to move between tools for information
Workato Review
What do you like best about the product?
Easy to use, low code, when taught by others easy to remember steps; like the clickability of everything
What do you dislike about the product?
I think there are some steps that could be more descriptive
What problems is the product solving and how is that benefiting you?
Integration work, simplifying our processes
Have been using Workato to automate a lot of solutions around AD, AAD, ServiceNow, Workday and so on
What do you like best about the product?
Default in-built integrations to lots of systems/applications
What do you dislike about the product?
Ability to add custom code in languages other than Java or ruby (additional language support like PowerShell, c# )
What problems is the product solving and how is that benefiting you?
Automate a lot of solutions around AD, AAD, ServiceNow, Workday, and so on quickly without worrying about integrating those systems
Workato review
What do you like best about the product?
The simplicity of the UI, and how fast changes can be migrated to environments
What do you dislike about the product?
Connector changes are not backward compatible
What problems is the product solving and how is that benefiting you?
Integration problems with various systems especially with Gsuite, SaaS systems. It's much easier than any other integration tool, and the development time is literally cut down to half.
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