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Workato makes developing and communicating integration functionality accessible
What do you like best about the product?
Workato's UI is simple enough for new developers and non-tech savvy clients to get a general sense of what they're looking at. Integrations with Workato can be built with just a few months to a year of training, and the UI readout makes training and communicating Workato functionality simple to clients.
What do you dislike about the product?
Like any platform, you can't fix all the bugs. There's occasional inconsistent behavior and limited functionality when compared to other automation platforms, but Workato's support does a good job of reconciling these when addressed, and they do have continuous product updates to fill the gaps.
What problems is the product solving and how is that benefiting you?
Workato allows me to create solutions for clients' diverse needs. I can do so with simple automation tools, or get much more complex as needed. Workato is robust enough to handle many use cases.
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Seamless automation experience that can easily delight any customer
What do you like best about the product?
UI/UX of Workato is at least 10x better than all its competitors and can easily be used by even non-tech guys, unlike other platforms where UI is typically developers centric Java/Eclipse IDE based only.
Effortless implementation of simple use-cases as well as highly complex flows. The custom SDK facility is highly appreciable and no other platform provides that much ease.
Openly available already built solutions under the community library with tonnes of recipes and connectors saves a lot of crucial time and efforts of the company's resources.
Awesome live chat feature - the team is highly efficient and solves your issues pretty quickly (this is also unique among competitors).
Effortless implementation of simple use-cases as well as highly complex flows. The custom SDK facility is highly appreciable and no other platform provides that much ease.
Openly available already built solutions under the community library with tonnes of recipes and connectors saves a lot of crucial time and efforts of the company's resources.
Awesome live chat feature - the team is highly efficient and solves your issues pretty quickly (this is also unique among competitors).
What do you dislike about the product?
Workato embedded workspace customers have delayed updates than normal workspace customers, such as, the environment (dev, test, prod) feature is still not available for embedded users but it is available for normal customers since the feature rollout.
The embedded platform is sometimes buggy and does not behave as expected in recipes as well as custom SDKs.
The embedded platform is sometimes buggy and does not behave as expected in recipes as well as custom SDKs.
What problems is the product solving and how is that benefiting you?
The middleware integrations/automations are time-consuming to implement and even difficult to manage in the ever-evolving IT space. Here, Workato comes as a savior with already built solutions/recipes and quick-to-build/deploy platform with almost all required connectors (AWS, Google, Workday, SAP, Salesforce etc). We delivered 300+ recipes and 35+ custom connectors for customers in time with Workato.
Recommendations to others considering the product:
To automate your manual workflows
or build and implement integrations between different systems
or sync any kind of data between business verticals, entities or customers
that too within record time and fewer efforts,
then Workato is the best choice in the market
or build and implement integrations between different systems
or sync any kind of data between business verticals, entities or customers
that too within record time and fewer efforts,
then Workato is the best choice in the market
It is wonderful integration tool and we have so many connector already available
What do you like best about the product?
We got great support online and through via workato support. workato documents is also greate help for us to proceed in our work
What do you dislike about the product?
Sometime we have limitation with workato related to size and system
What problems is the product solving and how is that benefiting you?
We have CRM integration with many other application which help to build integration
Solid IPaaS offering that enables much faster integration at scale
What do you like best about the product?
The embeddable widgets from Workato for gathering credentials for each system means that we don't need to own any of that process or infrastructure, saving a lot of time and engineering effort on credential management and security.
What do you dislike about the product?
There is always room to have more supported integrations, but that's likely to be a complaint for any customer of any IPaaS provider.
What problems is the product solving and how is that benefiting you?
My company needs to build integrations into a high number of systems in a short period of time. Workato enables us to deliver at a velocity that would otherwise be impossible and makes our targets much more reachable
Integrations is easy with Workato
What do you like best about the product?
A lot of functions out of the box that can help you create a basic integration flow very fast. CSV imports or API, are all easy and structured in a nice way and you don't need to be a developer to use Workato.
What do you dislike about the product?
Currently it is lacking prebuilt connectors to Microsoft Dynamics Business central which is the ERP we use.
What problems is the product solving and how is that benefiting you?
Integrating the sales order flow from our webshop to the ERP. Synchronize data between forecasting systems and ERP.
Recommendations to others considering the product:
Try to create a recipe and you will see the potential in Workato.
Powerful, flexible, easy automations
What do you like best about the product?
We use Workato to automate what used to be done with bash scripts, crontab schedules and the like. We had a nest of these home-grown and handcrafted processes which were difficult to maintain and almost impossible to hand over to other staff to look after. Workato has allowed us to make these automations and integrations more accessible to more staff, and with the added benefit of job monitoring and a nice GUI as well. We keep finding new things to use it for, and have been able to easily enough make our own connectors to a couple of services we use which have REST APIs which Workato didn't have an inbuilt connector for.
What do you dislike about the product?
Only minor things, like as the account "owner" I get email notifications when recipes created by others fail, but they don't. I'm sure this type of thing can be resolved in future versions as the product matures. Overall, it's a very likeable service.
What problems is the product solving and how is that benefiting you?
We had a lot of legacy, custom integrations which were hard to monitor, maintain, and hand over to other staff. By moving these to Workato, we're more scalable, and easier to manage, and more staff can be involved to develop and support. Previously only hard core "coders" could, now a wider group of people can create automations and useful business integrations. This also significantly reduces our key-man risk and helps our various business continuity plans.
Limitations to overcome
What do you like best about the product?
Actions and workflow design. Inbuilt workato connector for error handling and lists variable etc.,
What do you dislike about the product?
Custom connector third party connectors can be made more flexible by workato once they are published
What problems is the product solving and how is that benefiting you?
Time saver for me to simplify user checks error monitoring variable creations to build process
Recommendations to others considering the product:
Those who are looking into workato need to know the process and logical thinking to build recipes
Workato is user friendly and easy to work with.
What do you like best about the product?
Unlike some tools, Workato provides the information you are looking for in a straightforward manageable tool.
What do you dislike about the product?
I have not experienced many downsides to this tool at this time.
What problems is the product solving and how is that benefiting you?
We have transitioned from a different tool that was more costly and more difficult to work with to Workato that brings the data we need to the forefront.
Game-Changing, Powerful Integration Tool
What do you like best about the product?
The possibilities are ENDLESS with Workato! It's the perfect combination of thorough and user-friendly, even for someone who doesn't have a coding background. Their support team is extremely knowledgeable and helpful any time we need to talk through a project.
We have streamlined current processes and created new connections for virtually every department in the company. We've also built in new efficiencies in our sales funnel that have propelled us to record-setting performance.
There are still endless ways that we can utilize Workato to solve immediate problems, improve current processes, and bridge any gap to propel our organization forward.
We have streamlined current processes and created new connections for virtually every department in the company. We've also built in new efficiencies in our sales funnel that have propelled us to record-setting performance.
There are still endless ways that we can utilize Workato to solve immediate problems, improve current processes, and bridge any gap to propel our organization forward.
What do you dislike about the product?
The steep learning curve, but that's almost unavoidable. Considering the complexity of the platform, the Workato team does a great job of setting you up for success between their Automation Academy training courses, live "office hours" and a vast library of recipes/community boards.
The other challenge is wrapping your arms around how to get started/what can be done. It's just a very high threshold to get started, but once you do, you'll never look back.
The other challenge is wrapping your arms around how to get started/what can be done. It's just a very high threshold to get started, but once you do, you'll never look back.
What problems is the product solving and how is that benefiting you?
Enabling our business to sell more, faster. Bridging gaps between software that do not play well with each other. Saving hours and hours of employee time so they can avoid unnecessary admin work and get back to doing their jobs.
Workato is a great tool I love using it.
What do you like best about the product?
That is a flexible tool. and the documentation is good
What do you dislike about the product?
missing some feature and not enough connectors
What problems is the product solving and how is that benefiting you?
integration calling API's and receving data
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