Workato Enterprise Automation Platform
Workato, Inc.External reviews
644 reviews
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Great iPaaS Platform, Awesome Support Team!
What do you like best about the product?
Like the flexibility - Recipes can be updated anytime to deliver immediate results, unlike conventional integration.
Onboarding team has delivered great service and support ensuring that we are optimising benefits from their product.
Live chat support is very helpful and responsive.
Onboarding team has delivered great service and support ensuring that we are optimising benefits from their product.
Live chat support is very helpful and responsive.
What do you dislike about the product?
Prebuilt connectors might not have the actions that we needed but that is okay as alternatives can be explored.
What problems is the product solving and how is that benefiting you?
Looking to minimise mundane manual tasks that has to be performed daily. With the integrated solution that Workato had provided, the resources can now be diverted to perform more important tasks and time at work are better used.
User friendly tool that is capable to perform very advanced actions
What do you like best about the product?
interface and simplicity, very user-friendly
What do you dislike about the product?
It does sometimes has a few glitches here and there, but experts are very quick to respond and help you
What problems is the product solving and how is that benefiting you?
Integrating various systems, making sure that the end user only need to go to one systems to be able to see data from other apps
Most powerful tool to expand work automation
What do you like best about the product?
Creating flow (in Workato term, it called recipe) is very easy for every type of user. We can integrate not only cloud systems but also on-premise systems. And extensibility is also good, even if they don't provide connector, we can develop the connector to integrate legacy systems.
What do you dislike about the product?
Unfortunately, currently Workato provides only English UI. We wish they support our native language (Japanese) UI for their recipe editor and Workbot which is a chat bot provided by them.
What problems is the product solving and how is that benefiting you?
Our company (and many companies in Japan) has still a lot of old legacy systems and introduces, so we tried to introduce RPA to automate tasks that use such kind of systems.
But, we could automate each task but we could not automate whole business flow. And some systems were replaced to cloud system, but it was hard to automate them with RPAs since there screens are frequetnly changed.
In addition, business flow contains human dudgement. To solve this probrem, by using workato we integrated business chat (Microsoft Teams) , cloud systems and RPA to collabrate human and bots.
As a result of this integration, we could reduce working time and inprove throughput of this business.
But, we could automate each task but we could not automate whole business flow. And some systems were replaced to cloud system, but it was hard to automate them with RPAs since there screens are frequetnly changed.
In addition, business flow contains human dudgement. To solve this probrem, by using workato we integrated business chat (Microsoft Teams) , cloud systems and RPA to collabrate human and bots.
As a result of this integration, we could reduce working time and inprove throughput of this business.
At last, a user-friendly iPaaS solution
What do you like best about the product?
Workato is at long last an Enterprise Integration & Automation platform that abstracts away needless complexity and technical minutiae. Some of the things we really respect about this solution include:
- An all-in-one solution for application integration, workflow automation and BOT enablement
- A true multi-tenant environment for handling different clients/environments seamlessly
- Super-simple to render on-premise apps or databases as a cloud endpoint
- Easy to understand. If you can read English and are comfortable with Excel formulas you can get a long-way with Workato
- A true NOCODE platform. No need for coding skills to get a long way with this
- An all-in-one solution for application integration, workflow automation and BOT enablement
- A true multi-tenant environment for handling different clients/environments seamlessly
- Super-simple to render on-premise apps or databases as a cloud endpoint
- Easy to understand. If you can read English and are comfortable with Excel formulas you can get a long-way with Workato
- A true NOCODE platform. No need for coding skills to get a long way with this
What do you dislike about the product?
Like all good things, there are some areas with challenges. In our view debugging could be easier, but over time you can learn to live with this in its present form. Thankfully, documentation is good and technical assistance from the vendor is easy.
What problems is the product solving and how is that benefiting you?
We have already achieved a lot with Workato. The main points to call out include:
- Simply connecting on-premise platforms into Cloud workflows
- Building endpoints in a short-space of time for more obscure platforms
- Built sophisticated recipes drawing on Callable Recipes to help modularise and simplify complex challenges
- Reducing the time and cost taken to deliver solutions to our client that are both reliable and maintainable. Not a coder in sight
- Overall, reduced the cost and improved the results for our clients across a multitude of platforms and environments.
- Simply connecting on-premise platforms into Cloud workflows
- Building endpoints in a short-space of time for more obscure platforms
- Built sophisticated recipes drawing on Callable Recipes to help modularise and simplify complex challenges
- Reducing the time and cost taken to deliver solutions to our client that are both reliable and maintainable. Not a coder in sight
- Overall, reduced the cost and improved the results for our clients across a multitude of platforms and environments.
Simple is the best, very easy to use, extendable and still growing
What do you like best about the product?
Simple and friendly UI, I just need half of the day to learn and use it.
What do you dislike about the product?
some limitation cannot configure as running time limit, some dealy on job warmstart
What problems is the product solving and how is that benefiting you?
iPass solution, make the integration simpler
Recommendations to others considering the product:
If you need a iPass to use in almost usecases, you can choose Workato.
Very fast to apply onto you system.
Still growing and pricing is good.
Very fast to apply onto you system.
Still growing and pricing is good.
The UI is pretty straight forward, and easy to understand
What do you like best about the product?
It comes with many connectors to ease implementation
What do you dislike about the product?
When there are many fields needs to input within the same step, it will be hard to manage
What problems is the product solving and how is that benefiting you?
Cloud services connect to on-prem services with the workato on-prem agent
Recommendations to others considering the product:
Easy of use when the flow is not too complicated
Workato is easy to use and navigate
What do you like best about the product?
Best part of Workato is the ability to create scripts to automate manual tasks without code . Connections are easy to setup too. This also allows other departments (Non-technical departments) in Grab to be able to use Workato to create automations without having to leverage on IT’s help, thus increasing productivity. Workato is also flexible as it can customise connectors and connect with any applications that exposes their API.
What do you dislike about the product?
It would be great if we can select certain steps and just run those few steps instead of the whole recipe. This is especially helpful when our recipes are too long and we are troubleshooting some parts. Another pain Point is to shift multiple parts of a recipe (Eg like a Ctrl button and choose the steps we want) instead of manually shifting one step at a time.
What problems is the product solving and how is that benefiting you?
By creating Workato recipes, we are able to automate manual tasks and reduce man hours. Time is one of the most valuable resource of employees, saved time in one area means more time can be put in higher value tasks. Less time can also be spent on routine tasks that requires less mental effort.
Another benefit is that we save on the effort and time required for business teams to explain their business use case to IT and for us to create the automation scripts. With Workato, business teams are able to create their own automation themselves.
Another benefit is that we save on the effort and time required for business teams to explain their business use case to IT and for us to create the automation scripts. With Workato, business teams are able to create their own automation themselves.
Integration with other applications can be done very smoothly with Workato.
What do you like best about the product?
It can easily integrate with the Workplace we use, and sample creation is available. Integration with other applications and the use of APIs can be done through a GUI, making it easy to understand.
What do you dislike about the product?
I was used to the previous UI, but the new UI is difficult to use. The text for changing actions in the Edit screen is also small. At first, I didn't know how to return from the Edit screen.
What problems is the product solving and how is that benefiting you?
Currently, it is being conducted in a test environment, but since data connection in the on-premises environment is easy, it can be carried out very smoothly from the development side.
A tool that facilitates integration between applications
What do you like best about the product?
The setup of the connection requires assistance from an engineer, but once integrated, if there are built-in actions, even non-engineers can easily manage the integration. The support response is excellent, and if the inquiry is in English, you can expect a preliminary response within a few hours, providing a sense of reassurance.
What do you dislike about the product?
For actions not defined by default, it is necessary to define them using something like CustomAction. As for the pricing structure, options are set for each function, so I think it would be better if the pricing structure were simpler.
What problems is the product solving and how is that benefiting you?
System integration via a bot for Microsoft Teams
An excellent tool for Application Integration
What do you like best about the product?
Ease of use with multiple connectors , even legacy system. An innovative way to build interface / middleware between applications.
What do you dislike about the product?
maintain recipes can be challenging especially in a team workspace. We juggle between active recipes and cost
What problems is the product solving and how is that benefiting you?
Extending the possibilities to allow our staff, especially bus captains , who are without computers to reset his/her password using Workchat. The approach enable use to scale up efficiently , and relieves us of hassle to maintain our password reset kisoks.
Recommendations to others considering the product:
A platform that offers the ability to scale up interface easily , with a quick time to market, make it an attractive reason especially in current IT landscape where business user want quick to time product
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