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External reviews

443 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Pat V.

Easy Peasy Lemon Squeasy

  • May 31, 2022
  • Review provided by G2

What do you like best about the product?
Creating a recipe often feels like the entire process wizard based.
What do you dislike about the product?
Very little besides having to connect with poorly documented APIs, which is outside the control of Workato
What problems is the product solving and how is that benefiting you?
Syncing invoice processed between Salesforce FinancialForce and Logisense.


    Financial Services

Can't decide if it's for technical or non-technical people

  • May 31, 2022
  • Review provided by G2

What do you like best about the product?
Workato has a solid and growing collection of connectors that makes it much easier for us to start integrations with systems we have no experience working with. It is really easy to build new connectors when none exist, and it is really easy to spin up new API surfaces based on recipes.
What do you dislike about the product?
Workato's recipe builder UI seems like it is designed with non-technical people in mind. However, it is a chore to use as someone who is technical, and it is sufficiently complicated that I am unsure how non-technical people can get the most out of it. It feels like they tried to make programming more accessible, but instead, they made it more tedious.
What problems is the product solving and how is that benefiting you?
We want to integrate with many HRIS, T&A, and Payroll systems. We have spent a lot of time trying to set up just one of these integrations for ourselves. Workato provides a platform that we can use to easily integrate with all these different kinds of systems.


    Accounting

Good

  • May 31, 2022
  • Review provided by G2

What do you like best about the product?
The experience was very easy and enjoyable.
What do you dislike about the product?
I would like the see improvement in the functions pertaining to user experience.
What problems is the product solving and how is that benefiting you?
Automation, integration and pricing.


    Information Technology and Services

Smooth

  • May 31, 2022
  • Review verified by G2

What do you like best about the product?
The clarity on where things are
The possibility to have multiple envs with their own set of properties to test things before going to prod
The ability to copy and paste part of the recipes
What do you dislike about the product?
Maybe the custom connector creation would be easier if more video tutorials could be shared to use as an example
Also it would be great to have some level of inheritance so maybe common logic could be reused as libraries in multiple recipes
What problems is the product solving and how is that benefiting you?
For starters, the abstraction on handling the actual call to the provider
There is also the ability to have the same recipe being used by multiple clients, each with its own configuration


    Marc B.

Secure and efficient tool to connect different application with good logging possibilists

  • May 16, 2022
  • Review verified by G2

What do you like best about the product?
User interface and connectors (especially SQL on-premise)
What do you dislike about the product?
Printing of a full recipe for documentation
What problems is the product solving and how is that benefiting you?
Integration of data between Salesforce and our own backoffice system (via SQL).
Data transfert via API (Json) with logical in our own backoffice system.
Crypto attacks detection
Recommendations to others considering the product:
Best on the market


    prasanth 1.

Everything automate workflow

  • May 12, 2022
  • Review provided by G2

What do you like best about the product?
Automate every process on workato connect other tools easy
What do you dislike about the product?
More cost of tools.Need more training sessions to understand workato.
What problems is the product solving and how is that benefiting you?
Connecting workato to Zendesk and other tools to solve problems like ticketing, article creation API


    Jabez J.

Using Workato for over a year now - my reviews

  • May 06, 2022
  • Review provided by G2

What do you like best about the product?
Very easy to learn, very powerful, hundreds of out of the box connectors, Great SDK support for custom connectors etc.,
What do you dislike about the product?
Need to carefully design the recipes considering the number of tasks if customers has limited licence of workato, absence of EDI connectors...
What problems is the product solving and how is that benefiting you?
Most of the times, I have been working on automating employee onboarding. Quick time to market is the key benefit and a complex flow can be implemented so soon


    sushrith k.

Workato Integration platform is a NoCode Lowcode tool

  • May 01, 2022
  • Review verified by G2

What do you like best about the product?
Nocode lowcode integration tool.Workato is a self learning tool with the help of videos from the Workato academy and also the workato docs is an excellent way to clear your understanding.
What do you dislike about the product?
Need some improvements on the API side. There are some use cases where we are not able to achieve the desired results using the available API functionality in workato.
What problems is the product solving and how is that benefiting you?
We are working on internal use case in which we are trying to automate the onboarding process otherwise it would have been very difficult.Workato made our work easy.
Recommendations to others considering the product:
workato is one of the very few integartion cloud based tools available in the market. It makes your integration with the businesses very easy and anyone will be able to integrate using workato because you can learn it very fast. The good thing is that Workato is providing certifcation free of cost and the self-learning videos on the workato's academy is appreciable.


    Architecture & Planning

Fantastik integration platform

  • April 29, 2022
  • Review verified by G2

What do you like best about the product?
The most helpful thing about Workato is the incredible customer service and the large number of connectors to choose from. The integrations that we have been able to take advantage of have increased our efficiency while simultaneously lowering our operating costs.
What do you dislike about the product?
The only downside in our experience is file size limitations and time outs caused by using Workato to transfer files from one platform to another. Our industry deals with very large file sizes and we frequently need to move them from one place to another. Automating this process with Workato would be ideal but is currently not doable.
What problems is the product solving and how is that benefiting you?
The biggest problems that we have been able to solve working with Workato are those tasks involving high repetition and those tasks that require 100% compliance. We have automated accounting, scheduling, reporting and much more.


    Andre M.

Principal Information System

  • April 26, 2022
  • Review provided by G2

What do you like best about the product?
Workato is a very powerful tools for system integration. Ease of use, connectors to each source systems, and tons of custom configuration features to GET and POST the required data.

It plays a huge role in our automation projects and daily operational tasks. Reducing lots of manual work and significantly improved SLAs for system integration development and data inputs using automation.
What do you dislike about the product?
Overall, I am very satisfied with Workato. They also provide continuous remarkable supports throughout our integration projects!
What problems is the product solving and how is that benefiting you?
1. Significantly reduce manual work through manual data inputs.
2. Flexibility on system integration development.
3. Increased Productivity through automation.