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Its powerful integration and tool available in the market. It provides a lot of flexibility also.
What do you like best about the product?
Support option and Tech Community Webinars
What do you dislike about the product?
Mobile application. I think Workato should have a mobile application. It will help users to check the status of recipes via phone also.
What problems is the product solving and how is that benefiting you?
Basically, I am using Workato to help clients to transition their data from one system to another. Overall client satisfaction is increased since I started using workato.
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Decent product, some small design oversights
What do you like best about the product?
It's got a ton of built in connectors so a lot of integrations can be done out of box and their custom http connector allows for connection to anything with an api.
What do you dislike about the product?
You're limited to 2 http connectors per recipe because they decided to have the action share a connection and they only have a primary and secondary. Combine this with the fact they charge by recipe and it feels like they're encouraging you to use more recipes.
What problems is the product solving and how is that benefiting you?
We're transferring data from one system to another that don't have normal connections and we've saved a lot of manual labor and time.
Easy to get up and running, but also supports any degree of complexity you require.
What do you like best about the product?
Collections feature is inspired. I look forward to its continued development and enhancement.
What do you dislike about the product?
Called recipes do not share context, such as variables with calling recipes which can limit some benefits of advanced architecture applications, such as asynchronous calls to recipes.
What problems is the product solving and how is that benefiting you?
Data synchronization across enterprise applications. Transformations andautomations. We will continue to leverage this tool to improve our enterprise architecture.
Fantastic Support, Many Many Integrations, Easy to Use
What do you like best about the product?
Immediate and knowledgeable support; available right within the editor.
What do you dislike about the product?
Lack of native change comparison (like git diff) between recipe versions.
What problems is the product solving and how is that benefiting you?
User management, data uploads, system syncing.
Great tool for integration
What do you like best about the product?
Low/less code solution but at the same time rich capabilities for complex integrations/automation
What do you dislike about the product?
I'm missing the ability to execute code (python) without using on-premise solutions
What problems is the product solving and how is that benefiting you?
We are creating automated pipelines between platforms and services. Data sharing through the APIs
Recommendations to others considering the product:
Workato is a great and versatile tool for any integration project. It is a flexible and constantly improving service with responsive support
Great product with great customer service!
What do you like best about the product?
The product is very intuitive and easy to use, could be integrated with many softwares and apps.
Workato agents are always available to assist with any questions or advice that I need.
Workato agents are always available to assist with any questions or advice that I need.
What do you dislike about the product?
A better knowledge base for writing formulas. Many times I have to look up online in different websites to search for the right syntax.
What problems is the product solving and how is that benefiting you?
Integrating different apps in our company, making user creation automated and more accurate. It is easier to catch mistakes this way and monitor the processes.
Friendly UI, many action option to many partners
What do you like best about the product?
Friendly UI, many action options to many partners
What do you dislike about the product?
For some apps, not all objects/triggers are best matching /missing with our needs.
What problems is the product solving and how is that benefiting you?
Integration...
Powerful Platform
What do you like best about the product?
The types of functionality and how easy it is to use
What do you dislike about the product?
More connections and triggers would be nice
What problems is the product solving and how is that benefiting you?
Integration and automation to avoid human error and faltten information
Awesome support and ease of use
What do you like best about the product?
I collaborate with the EMEA team and they have been super helpful. The live chat never disappointed me, the guys really know their stuff and help you very good. The customer success team focuses really well on getting value for your initial use cases and continues to monitor. The application itself is so easy to use that compared to other vendors we needed 4 times LESS time to configure exactly the same.
What do you dislike about the product?
The documentation on how to configure chatbots is not sufficient and leads to too many questions
What problems is the product solving and how is that benefiting you?
Business Process Automation, Getting business users to configure their own integrations.
Workato is a helpful tool that enables integration between various platforms for different use-cases
What do you like best about the product?
One of the advantages of the platform is that you don't have to be an advanced software developer to write the recipes from scratch - just the basic knowledge is sufficient most of the time. Workato support is there 24/7 to aid you with a problem, regardless of being a trivial question or a complex one.
What do you dislike about the product?
There are a few things where Workato still has areas for improvement. One such thing is the resolution speed of certain Jira Data Center bugs. The other sphere, where improvements can be made, is the support with creating custom actions - this is not something that Workato support is able to support with now.
What problems is the product solving and how is that benefiting you?
Workato enables advanced integration solutions without the need to develop a new one from scratch for every use case. In turn, this saves valuable time and allows us to roll out the integration projects much faster. Existing integrations can be evolved whenever a need arises, with minimal downtime, by simply stoping one recipe and replacing it with a newer version.
Recommendations to others considering the product:
If the business value of the recipe, made in Workato, would be less or equal to the cost of one - there is hardly any better alternative out there at the time being.
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