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Workato helped us unlock so many things in terms systems integration and product integration.
What do you like best about the product?
The platform is easy to use and be able build the automations in days not months. Their in support is super helpful.
What do you dislike about the product?
Nothing I can think of anything at this point
What problems is the product solving and how is that benefiting you?
We have streamlined employee onboarding by integration with all the different systems. Developed revenue Automation’s. Build pipelines with out product to take actions for support cases. Build reconciliation pipelines.
Recommendations to others considering the product:
Definitely can consider to build Automation’s.
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A powerful cloud-based automation and integration platform
What do you like best about the product?
Very powerful iPaaS that can integrate everything - Apps, Databases, Analytics and much more.
One of the few providers that can do cloud and on-premise equally well.
Very useful exception handling, easy to administrate with helpful job logs that makes it easy to find errors and fix them.
Beyond an integration platform it is truly an automation tool that allows extensive and intelligent workflows, triggers and actions.
Great implementation and support crew.
One of the few providers that can do cloud and on-premise equally well.
Very useful exception handling, easy to administrate with helpful job logs that makes it easy to find errors and fix them.
Beyond an integration platform it is truly an automation tool that allows extensive and intelligent workflows, triggers and actions.
Great implementation and support crew.
What do you dislike about the product?
More documentation could be useful sometimes.
What problems is the product solving and how is that benefiting you?
We integrated our Ultipro HR system with or MES and have always actual shift data available. We pull data from the manufacturing system, HR data and SAP ERP data and feed the Tableau Online analytics platform. This gives us real time analytics and a huge improvement in quality control.
Implementation of business workflows for office processes integrating O365 apps with DocuSign safe us a lot of time.
Implementation of business workflows for office processes integrating O365 apps with DocuSign safe us a lot of time.
Recommendations to others considering the product:
If you are looking for an integration platform or you are looking for an automation tool, Workato gives you both.
Workato has saved us time and made our customers happy
What do you like best about the product?
The ease of use within the tool. We're able to quickly set up integrations with our tool, Bridgit Bench and third party applications like Salesforce or Airtable which in turn saves our customers time and makes our tool even better! The team we work with has been fantastic and extremely supportive, always open to jumping on a call to troubleshoot issues and share best practices. We're continuing to learn new things about the capabilities and look forward to unlocking even more functionality as we continue to further adopt and streamlines our processes.
What do you dislike about the product?
Trial and error within the tool can be time consuming off the bat, but once you learn the ropes it only gets easier. Some of the errors we receive can be hard to understand but the team at Workato has been supportive in helping us resolve them all.
What problems is the product solving and how is that benefiting you?
Time savings across the board to streamline processes and make our tool stickier. It saves time for our team on setting up accounts and making ongoing updates. Time savings for our customers who no longer have as much manual data entry and streamlines the project planning process.
Recommendations to others considering the product:
Give it a try. It does what they say it does and will make your life and your customer's lives easier!
Very easy and powerful to use!
What do you like best about the product?
I love how easy Workato is to use! You can setup powerful integrations between applications with no code in minutes!
What do you dislike about the product?
The only thing that I dislike would be the cost.
What problems is the product solving and how is that benefiting you?
We are solving problems across all our applications including JIra, Netsuite, Salesforce, Zendesk. Workato makes it extremely easy to streamline and automate complex issues that used to take up many working hours.
Workato is a wonderful enterprise-level iPaas
What do you like best about the product?
Workato can handle all integration jobs.
What do you dislike about the product?
Workato is a little costly; it would be great to have entry-level pricing.
What problems is the product solving and how is that benefiting you?
Workato is helping our company eliminate tedious, manual work processes.
Recommendations to others considering the product:
While you are able to build out simple automations with minor technical skills, anything more complex will take someone with technical expertise to build out. Let's be realistic.
Power, simplicity and an attentive staff
What do you like best about the product?
Workato lets you do a TON of stuff in as simple or as complicated a level of construction as you are comfortable with. Their team is super helpful and they offer a ton of resources to perfect your connections and minimize issues.
What do you dislike about the product?
There's really not much I have disliked that wasn't fixed or updated super fast after mentioning it previously.
What problems is the product solving and how is that benefiting you?
Connecting our crm to our marketing platform in a dynamic and real-time way
Very intuitive and powerful automation platform.
What do you like best about the product?
Workato is incredibly easy to use & powerful, with a pricing model that enables you to incrementally prove value before making a large purchasing decision. I'm not a software engineer (I'm predominantly a business stakeholder), but I'm able to easily integrate almost any application that has the required APIs. Workato's pre-built actions are very intuitive to use, but you can also use custom actions for any actions they dont currently support.
Workato's customer support is incredible, and has really enabled me to quickly extract a ton of value out of the platform without getting stuck.
Workato's customer support is incredible, and has really enabled me to quickly extract a ton of value out of the platform without getting stuck.
What do you dislike about the product?
Occasionally I encounter bugs, which requires I use workarounds. For example, the Greenhouse actions dont support the concept of min & max values (for currency ranges), which meant that I need to use the HTTP connector and cannot use the pre-built actions for updating a Greenhouse Job. However, whenever I hit one of these bugs the Workato support team is incredibly responsive and helpful in suggesting alternative approaches for achieving my goal.
What problems is the product solving and how is that benefiting you?
Integrating Workday & Greenhouse, Netsuite with bank SFTP sites, Coupa with Jira
Great platform for data integration and workflow automation!
What do you like best about the product?
The library of connectors makes it easy to build and test various workflows. The technical support is amazing and very hands on!
What do you dislike about the product?
In the beginning they didn't have many self-service training courses, but have since developed a certification/training process.
What problems is the product solving and how is that benefiting you?
Created real time notifications to improve response time on various workflows; improve response time and reduce overall time to resolve.
Implemented new workflows by connecting our platform to Zendesk and Slack; identified opportunities to eliminate waste and reduce processing
Implemented new workflows by connecting our platform to Zendesk and Slack; identified opportunities to eliminate waste and reduce processing
Business Automation with Powerful Integration Under the hood
What do you like best about the product?
My company builds Workato recipes, so we've been delivering multiple integrations to multiple companies with very different scenarios. Workato is fast to ramp up, if you're somewhat digitally minded. It's modern UI allows for very intuitive and clear way of building your integration workflows, map data, create logic, transform data. It truly combines deep understanding of what integration is all about with the simplicity of the "recipe" concept.
I also think that the paradigm of "code" is still the most powerful, flexible, scalable way of writing software. Workato really made it code-like power, but truly without any coding at all. It's not flow diagrams – it's step by step (code-like), but each step is a configuration, mapping, transformation.
The depth and breadth of this platform is actually quite astonishing.
I also think that the paradigm of "code" is still the most powerful, flexible, scalable way of writing software. Workato really made it code-like power, but truly without any coding at all. It's not flow diagrams – it's step by step (code-like), but each step is a configuration, mapping, transformation.
The depth and breadth of this platform is actually quite astonishing.
What do you dislike about the product?
It's not easy to come up with something... I guess it could be a bit more "object oriented" when it comes to large objects, where I could say obj B = obj A, and Workato would simply replicate the object's structure.
Also if I could have more flexibility working with array's elements without having to default to Collections, that would make life a bit easier.
But other than that, there's little to complain about.
Also if I could have more flexibility working with array's elements without having to default to Collections, that would make life a bit easier.
But other than that, there's little to complain about.
What problems is the product solving and how is that benefiting you?
My customers want to integrate their systems... Netsuite, Magento, Jira, Github, Salesforce, Slack, MS Teams, etc.
Some use cases include:
- e-commerce (product sync between your ERP and e-commerce platform)
- orders sync
- abandoned carts and new orders sync with your CRM
- custom bi-directional integration of your code repository and project management software
- HR / new employee on-boarding process including actionable items in Slack and MS Teams
- reporting work hours to customer's time tracking system
- etc.
Some use cases include:
- e-commerce (product sync between your ERP and e-commerce platform)
- orders sync
- abandoned carts and new orders sync with your CRM
- custom bi-directional integration of your code repository and project management software
- HR / new employee on-boarding process including actionable items in Slack and MS Teams
- reporting work hours to customer's time tracking system
- etc.
Terrific iPaaS Platform for Building, Maintaining and Monitoring Integrations
What do you like best about the product?
Modern, intuitive browser-based interface.
Unified iPaaS that makes it easy to build and deploy secure integrations between cloud-based, hosted and/or on premise applications and databases.
Intelligent, pre-built connectors for hundreds of popular applications.
Numerous sample / community recipes to use as a starting point for integrations.
Unified iPaaS that makes it easy to build and deploy secure integrations between cloud-based, hosted and/or on premise applications and databases.
Intelligent, pre-built connectors for hundreds of popular applications.
Numerous sample / community recipes to use as a starting point for integrations.
What do you dislike about the product?
Although most informational / error messages are detailed and very helpful, a small number could be improved and made more explicit, which would be especially helpful for new users.
What problems is the product solving and how is that benefiting you?
Workato has enabled us to maintain a small staff while building and deploying numerous integrations to support our cloud-first initiatives.
Recommendations to others considering the product:
Workato's unified cloud-based platform for building, deploying and monitoring integrations has had a significant positive impact on our productivity.
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