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Workato has been very easy to understand and implement into our business
What do you like best about the product?
* Extensive library of community recipes to refer to as a starting point
* Excellent support from onboarding team
* Really fast and easy to building and manage integrations
* Real-time responses from support team via the live chat feature
* Excellent support from onboarding team
* Really fast and easy to building and manage integrations
* Real-time responses from support team via the live chat feature
What do you dislike about the product?
Make more prebuilt connectors available so we can use Workato more!
What problems is the product solving and how is that benefiting you?
We had to establish an integration between Jira and NetSuite to automate the flow of data for timesheeting an invoicing. This has improved our ability to produce more accurate reports with real-time sync and minimise human errors on manual tasks.
Recommendations to others considering the product:
I would definitely recommend Workato for anyone looking for an iPaaS solution for their business. It is very easy to setup and navigate the platform - took us only two weeks from initial set up to testing and implementing the recipes in our environment and ready for deployment.
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Great product! Wonderful team!
What do you like best about the product?
The team members are very professional, knowledgeable, quick to response. My first experience with John Deeb was spectacular compared to all other products I chose to contact. I find all engineers very helpful and well versed in the product.
In terms of the product itself, I find it very useful, efficient & robust. The error handling method is very practical and handy. The error in general has more information compared to other tools I've used so easy to figure out the cause. I also like the fact that there can be callable recipes, lookup tables and variables which makes the integration easier and beneficial.
In terms of the product itself, I find it very useful, efficient & robust. The error handling method is very practical and handy. The error in general has more information compared to other tools I've used so easy to figure out the cause. I also like the fact that there can be callable recipes, lookup tables and variables which makes the integration easier and beneficial.
What do you dislike about the product?
Until now I haven't found anything that's concerning or a disadvantage to Gentrack's requirement. There has always been a solution even if we were stuck at some point. This wasn't the case with our previous provider so I am very happy with Workato at this stage.
What problems is the product solving and how is that benefiting you?
We use the product for integrating Jira and Netsuite which saves a lot of manual work for us. Moreover, the efficiency saves much of time and effort we spend on working without an integrator.
Errors are notified and allows us to work on it instantly which is one of the incredible benefits we've seen as it helps with normalizing customer impact as well. Real-time syncs helps in achieving results quickly and in timely manner.
Errors are notified and allows us to work on it instantly which is one of the incredible benefits we've seen as it helps with normalizing customer impact as well. Real-time syncs helps in achieving results quickly and in timely manner.
ノンコーディングで何でもできる
What do you like best about the product?
ノンコーディングで何でもできる。
簡単に変更でき、直ぐに実行できる。
質問への対応が早い。
SDKがあるので、何とでも連携できる。
簡単に変更でき、直ぐに実行できる。
質問への対応が早い。
SDKがあるので、何とでも連携できる。
What do you dislike about the product?
日本のアプリケーションのコネクターは未だ少ない。
日本に未だインスタンスがない。
日本に未だインスタンスがない。
What problems is the product solving and how is that benefiting you?
複数のアプリケーション間のデータ連携と定型業務の自動化。
Recommendations to others considering the product:
実際にトラアルして自社のビジネス要件が満たされるか確認し、コーディグせず出来る範囲を把握すべき。SIerに依頼せずとも、自分達で出来る範囲が広がった。SDKがあるので、どんなアプリケーションとも連携可能（コミュニティの充実に期待）
The UI is pretty straight forward, and easy to understand
What do you like best about the product?
It comes with many connectors to ease implementation
What do you dislike about the product?
When there are many fields needs to input within the same step, it will be hard to manage
What problems is the product solving and how is that benefiting you?
Cloud services connect to on-prem services with the workato on-prem agent
Recommendations to others considering the product:
Easy of use when the flow is not too complicated
Workato is easy to use and navigate
What do you like best about the product?
Best part of Workato is the ability to create scripts to automate manual tasks without code . Connections are easy to setup too. This also allows other departments (Non-technical departments) in Grab to be able to use Workato to create automations without having to leverage on IT’s help, thus increasing productivity. Workato is also flexible as it can customise connectors and connect with any applications that exposes their API.
What do you dislike about the product?
It would be great if we can select certain steps and just run those few steps instead of the whole recipe. This is especially helpful when our recipes are too long and we are troubleshooting some parts. Another pain Point is to shift multiple parts of a recipe (Eg like a Ctrl button and choose the steps we want) instead of manually shifting one step at a time.
What problems is the product solving and how is that benefiting you?
By creating Workato recipes, we are able to automate manual tasks and reduce man hours. Time is one of the most valuable resource of employees, saved time in one area means more time can be put in higher value tasks. Less time can also be spent on routine tasks that requires less mental effort.
Another benefit is that we save on the effort and time required for business teams to explain their business use case to IT and for us to create the automation scripts. With Workato, business teams are able to create their own automation themselves.
Another benefit is that we save on the effort and time required for business teams to explain their business use case to IT and for us to create the automation scripts. With Workato, business teams are able to create their own automation themselves.
Workatoで他のアプリケーションとの連携がとてもスムーズに行える
What do you like best about the product?
弊社が使っているWorkplaceへ簡単に連携することができ、サンプル作成が用意
他のアプリケーション連携や、APIの使用がGUIでできるのでわかりやすい
他のアプリケーション連携や、APIの使用がGUIでできるのでわかりやすい
What do you dislike about the product?
今までのUIに慣れていたのもあるが、新しいUIの使用が難しい
Edit画面時のAction変更も文字が小さい
Editからの戻り方が最初わからなかった
Edit画面時のAction変更も文字が小さい
Editからの戻り方が最初わからなかった
What problems is the product solving and how is that benefiting you?
現在はテスト環境で実施しているがオンプレ環境のデータ接続が容易なため開発側としてはとてもスムーズに行える
アプリケーション間の連携を容易にするツール
What do you like best about the product?
Connectionの設定などはエンジニアなどの補助が必要だが、連携した後はビルトインのアクションなどがあれば、エンジニアでなくても連携などが容易に可能。
サポート問い合わせの対応が非常に素晴らしく英語での対応であれば問い合わせて数時間で一次回答が返ってくるので、安心感がある。
サポート問い合わせの対応が非常に素晴らしく英語での対応であれば問い合わせて数時間で一次回答が返ってくるので、安心感がある。
What do you dislike about the product?
デフォルトで定義されていないアクションに関しては、CustomActionなどによる定義が必要。
価格体系として、機能ごとにオプションが設定されているので、価格体系がシンプルになるとよりよいと思う。
価格体系として、機能ごとにオプションが設定されているので、価格体系がシンプルになるとよりよいと思う。
What problems is the product solving and how is that benefiting you?
MicrosoftTeams用のボットを経由したシステム連携
システム連携をまとめるのに最良の選択
What do you like best about the product?
用意されているコネクタの豊富さと、それの利用法がわかりやすい公開レシピです。たとえばSlackとつなぎたいという場合に、Slack用のコネクタを探すと簡単に見つけられます。
What do you dislike about the product?
コネクタの作成にRubyが必要な点です。個人的にはRubyはあまり触れたことのない言語のため、それであればJavaScriptなどのほうがまだよかったかなと感じられます。それとロジック自体も実装はできるのですが、Workatoそのものにはやらせないほうがよさそうです。別の仕組みとつなぎ、データ変換などのロジックを埋め込んだほうがうまくいくと考えます。
What problems is the product solving and how is that benefiting you?
スクラッチで実装する際や、システム同士をつなぐ際のゲートウェイとして非常に優秀です。APIを公開するときにもWorkatoが壁の役割になってくれるので、後ろで稼働している社内システムなどを隠蔽できる点は非常に大きなメリットではないでしょうか。
Recommendations to others considering the product:
社内システムを外向けに公開する際に、ぜひWorkatoを検討してみてください。中の仕組みを隠蔽し、他のシステムとシンプルに繋ぐことができるようになります。
Easy, Flexible, Dynamic, and Great Implementation Experience
What do you like best about the product?
Flexibility & Easy to Manage Tool that allows the client to build the integration design smoothly between two different solutions (in our case it was Shopify and Oracle E-Business Suite R12).
Moreover, the implementation service done in very smooth way and the team was really understanding the client's requirements very well and supported our business needs.
I do highly recommend Workato and I can say we were one family and the environment was very friendly.
Moreover, the implementation service done in very smooth way and the team was really understanding the client's requirements very well and supported our business needs.
I do highly recommend Workato and I can say we were one family and the environment was very friendly.
What do you dislike about the product?
As per our experience till this moment we didn't face any difficulties in managing the tool or designing our recipes.
What problems is the product solving and how is that benefiting you?
We are building an integration middleware that connects our Oracle E-Business R12 with e-commerce (Shopify). The design of integration is planned to work both ways from/to Oracle EBS. In this way, we were able to centralize the creation of items, prices in Shopify to be from Oracle EBS, and also it helped us to synchronize Oracle inventory with Shopify on very reasonable timely manner.
Recommendations to others considering the product:
Just have a demo with them and then you will implement it :)
The best tool for Quick Application Integration and Automation
What do you like best about the product?
What I like best about Workato is the ease of use. Anyone with an understanding of their business processes can build automated workflows or integrate applications quickly. Workato can be as simple or complex as you need it to be.
What do you dislike about the product?
Honestly there's nothing I dislike about Workato. I admit their documentation can be beefed up a little but the product is stable and trustworthy.
What problems is the product solving and how is that benefiting you?
Using Workato, I've been able to provide solutions to our business units that existing products might be lacking. For example, our company introduced a new product to offer our customers but the product owner wanted to maintain control and still communicate with sales and legal. Workato allowed me to build an integration using Zendesk to allow the product owner to control the workflow of the process, Salesforce that allows the sales reps to collaborate on the Zendesk ticket, and Docusign to upload applications and contracts then send to legal after execution. Another example is that we use ServiceNow for incident management and developers use JIRA for bugs, issues, etc. Building an integration between ServiceNow and JIRA allows the developer to focus on their work in JIRA and incidents and requests to be updated and resolved based on the actions in JIRA. This is a win, win for us.
Recommendations to others considering the product:
Be sure to understand Life Cycle Management.
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